Reports Overview

The OPS-COM Reporting module provides administrators with a centralized location to access, generate, and analyze data across various operational areas. These reports are designed to assist administrators in tracking sales, monitoring parking activity, auditing violations, managing incidents, and overseeing financial transactions.

Accessing Reports

To access the available reports, navigate to the main administrative dashboard. From the main menu, select the Reports module. Depending on your configuration, you will see various categories, including Parking, Violations, Incidents, and Payments.

Report Categories and Descriptions

The following tables outline the reports available within the OPS-COM system and their primary functions.

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Report Title	When do we use this?
Parking Reports	Purpose
Detailed Permit Sales Report by Lot	Gives administratorsProvides a granular view of permit transactions by parking area,area helping trackfor sales volume and export individual records for analysis.
Permit Sales by Lot Byby Month	Displays the lots, payment types, amount of sales processed,amounts, and the total number of permits sold thatper month.
Permit Sales Report	The Permit Sales Report providesOffers a breakdown of sales based on a selected allocation type and time period.
Active Permit Report	Shows a detailed list of permit holders for a selected allocation type and time period.
Active Permit Report	The Active Permits Report provides a breakdown of who owns permits for a selected allocation type and time period.
Company Permit Report	AllowsSearches the searching offor permits bookedassociated bywith users within a specific company.
Temp Permit Sales Report	The Temp Permit Sales Report providesProvides a breakdown of whotemporary haspermit purchased temp permitspurchases within a selected time period.
Athletic Permit Sales	ProvidesDisplays purchase details based onfor user types thatidentified includeas 'Athletics'Athletics or haslots thewith athletic user type included in their lot. types.
Active Parker Listing	DisplaysLists a list ofall users who purchased a permit within the selected time period.
Lot Value Report	TheSummarizes Lot Value report will summarize your Lotlot utilization and the total financial value of the permits sold in each lot.
Active Deposit Report	Lists active deposits grouped by lot.
Users With Multiple Permits	Shows a list ofIdentifies users on the site thatwho currently havehold multiplemore than one active permits.permit.
User Vehicle Report	Shows a list ofLists vehicles on the site, with associated user details, and anyactive permits they have.permits.
Midnight List	This is a list ofDetails permits that will be clearedreleased at midnight.midnight Theif permits will automatically be released from users that do not have promises forno payment (e.g. the permitpromise was reservedconfirmed.

didnotspecifyhowwere going to pay). These permits will be available for purchase again the next day. likeplatenumber

Violation theyReports	Purpose
Violation Reports
Violations by Location/Officer Report	AllowsSummarizes administrators to search for Violationsviolations issued by an officerofficer, andincluding seestatus aupdates summary of how many violations were : issued of each type, How many were (appealed, how many were upheld, reducedpaid, or canceled, how many spoils and warnings, how many paid or unpaidetc.).
Paid Violations Summary by Type Report	Allows administrators to search for Violations issued by Date and Type. The report will displayDisplays the number of violations issued by type and thetotal Totalfinancial amounts for each type including Warnings.amounts.
Violations by Officer Report	AllowsDetails administrators to search for Violations issuedviolations by theofficer, officer.filterable Youby candate, filterticket onwriter, Date,spoil Ticket Writer, Spoil Type,type, and Ticketticket Type. The report will display the number of violations each officer has issued, the plates they were issued to, the date of the violation and the fine amounts.type.
Summary Report by Officer	AllowsA administrators to search for Violations issued by the officer and see ahigh-level summary of how many violations were:per issuedofficer, ofincluding eachissuance, type, How many were appealed, how many were upheld, reduced or canceled, how many spoilsappeal, and warnings,payment how many paid or unpaidstatus.
List Overdue Report	AllowsTracks administrators to report onunpaid violations thatpast have not been paid before thetheir due date.date; Onceautomatically theupdates violationonce payment is paid it would drop off of this report. You can filter on User Type, Ticket Type, and Date.received.
Violations by Pay Type by Month Report	Allows administrators to searchSearches for Violationsviolations issuedissued, grouped by Monthmonth and Paymentpayment Type.type.
Towed Vehicles Report	AllowsAudits administratorsvehicle to search for violations specifically flagged for towing. You can filter by Date range, Offense Location, and specific ticket statusesremovals, including Warnings, Spoil Types, and Appeal States. The report displays the ticket number, issue timestamp, towing charges, status, and vehicle identifiersidentifiers.

andprovince,ensuringaaudit trail for all vehicle removals. allows administrators to get a summary of all allows administrators to get a summary of allbasedona

Incident clearReports	Purpose
Recent Incidents Summary Report	Lists all incidents recorded within the last 30 days.
Search IncidentRepeat ReportsOffenders Report	Identifies users with multiple violations based on specific filters like date or ticket type.
RecentWeekly Incidents SummaryStat Report (Last 30 Days)	ProvidesLists administratorsincident withvolume afiltered tableby ofcategory alland incidents that have been recorded in the previous 30 days.sub-category.
Search Repeat Offenders Report	The Search Repeat Offenders report allows administrators to search for users with Multiple Violations issued. You can filter on Date, Ticket Type, Number of Violations and User Types.
Weekly Stat Report	The Weekly Stat Report is a listing of the number of Incidents listed by category and sub category filtered by date.
Calls For Service
Incidents Summary Report	The Incidents Summary Report allows administrators to getProvides a comprehensive summary of all incidents that have been recorded within a specified time frame. From here, administrators can also get the details of a particular incident and make updates.
Incidents Summary Report by Category	The Incidents Summary Report by Category	Summarizes incidents thatgrouped have been recorded based onby specified incident categories forover a specified time frame. From here, administrators can also get the details of a particular incident and make updates.
Incident Summary Report by Sub-Location	The Incidents Summary Report by Sub-Location	Summarizes incidents thatfiltered haveby beenspecific recordedlocations.

specifiedlocationforatime frame.
From here, administrators can also get the details of a particular incident and make updates. allows the admin user to report

Payments specifiedReports	Purpose
IncidentsDaily GIS Report (Carleton Only)Payments
Unpaid In-house Report
Payments Reports
Daily Payments	The Daily Payments report showsDisplays all of the submitted or processed payments inwithin a certainspecific time frame. It can be reduced to only show certain payment types during that time frame.
Unprocessed Payments	TheTracks Unprocessed Payment report will show all "promises to paypay" that have been submitted but not yet marked as payments you have received. This report can be exported to Excel.
Processed Payroll Deduction	The Processed Payroll Deduction Report	Reports on payments processed as payroll deductionsdeduction through the systempayments grouped by day for a user defined time frame.day.
More...:Tax PaymentExemption ReportsReport	Exports Byan clickingExcel onfile "More..."of theindividuals adminwith usertax willexemption be taken to a page that offers several additional preset reports such as: List Cheque Refunds List unprocessed Cash, Cheque, and Money Order payments List unprocessed Credit Card payments List unprocessed Payroll Deduction payments List unprocessed Internal payments List ALL unprocessed payments List ALL unprocessed adjustments List ALL Processed Payroll Deductions List Daily Processed Payments (by date range) List Daily Submitted Payments (by date range) codes.
TaxFailed Exemption ReportPayments	ThisHighlights reportfailed willautomatic outputcredit ancard excel file listing all individuals that have a tax exemption number providing first name. last name and their respective tax exemption code.payments.
Failed Payments	This report will show any automatic credit card payments that have failed at a certain point in time. If the payment is redone and successful after appearing in this report once it will still show up as a failed payment from during the original time frame unless it is cleared.
Billing Account Setup Report	This report shows a list ofLists users who do not have theirmissing subscription settings set,or meaningcompanies they will not be able to pay for automatic payments, such as rollovers. It also lists any company that is not setup withwithout a billing account.

Click the More... button within the Payment Reports section to access additional preset reports, including detailed lists for Cheque Refunds, Unprocessed Adjustments, and Daily Processed/Submitted payment logs.

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Best Practices

• Exporting Data: Many reports, such as the Unprocessed Payments report, offer functionality to export data to Excel. Use this for offline analysis or to maintain external audit logs.

• Data Integrity: The Midnight List is an automated utility. Ensure that users provide valid payment methods during the permit reservation process to avoid automatic release of their permits.

• Filtering: When using reports with large data sets (such as Violations by Officer Report), utilize the available date and type filters to minimize load times and focus on specific data sets.