Reports Overview

The OPS-COM ReportingReports module provides administrators with a centralized location to access, generate, and analyze data across various operational areas. TheseIts reportsprimary arepurpose designedis to assist administratorsmanagement in tracking sales, monitoring parking activity, auditing violations, managing incidents, and overseeing financial transactions. This article is intended for OPS-COM administrators responsible for data analysis and operational reporting.

AccessingSetup Reportsand Configuration

ToThe Reports module is a core administrative tool and does not require extensive initial configuration to function.

Admin Side: Administrators must have the appropriate system role permissions enabled to view and generate specific reports. Access to financial, violation, or incident data is restricted based on these assigned roles.

Using this Feature

Administrators can use the following instructions to navigate the module and access thespecific availabledata reports,sets.

navigate

to

1. Hover over the main administrativemenu dashboard.and From the main menu, select theclick Reports.

   module.
Depending
2. on

   Select yourthe configuration,specific report you willwish seeto variousview categories,from includingthe categorized lists (Parking, Violations, Incidents, andor Payments.Payments).

   Report

Categories and Descriptions

3. TheConfigure followingyour tablesrequired outlinedate ranges or filters on the reportsspecific availablereport withinpage to generate the OPS-COMdata.

   system
and their primary functions.

Parking Reports	Purpose
Detailed Permit Sales Report by Lot	Provides a granular view of permit transactions by parking area for sales volume analysis.
Permit Sales by Lot by Month	Displays lots, payment types, sales amounts, and the total number of permits sold per month.
Permit Sales Report	Offers a breakdown of sales based on a selected allocation type and time period.
Active Permit Report	Shows a detailed list of permit holders for a selected allocation type and time period.
Company Permit Report	Searches for permits associated with users within a specific company.
Temp Permit Sales Report	Provides a breakdown of temporary permit purchases within a selected time period.
Athletic Permit Sales	Displays purchase details for user types identified as Athletics or lots with athletic user types.
Active Parker Listing	Lists all users who purchased a permit within the selected time period.
Lot Value Report	Summarizes lot utilization and the total financial value of permits sold in each lot.
Active Deposit Report	Lists active deposits grouped by lot.
Users With Multiple Permits	Identifies users who currently hold more than one active permit.
User Vehicle Report	Lists vehicles on the site, associated user details, and active permits.
Midnight List	Details permits that will be released at midnight if no payment promise was confirmed.

Violation Reports	Purpose
Violations by Location/Officer Report	Summarizes violations issued by an officer, including status updates (appealed, upheld, paid, etc.).
Paid Violations Summary by Type Report	Displays the number of violations issued by type and total financial amounts.
Violations by Officer Report	Details violations by officer, filterable by date, ticket writer, spoil type, and ticket type.
Summary Report by Officer	A high-level summary of violations per officer, including issuance, appeal, and payment status.
List Overdue Report	Tracks unpaid violations past their due date; automatically updates once payment is received.
Violations by Pay Type by Month Report	Searches for violations issued, grouped by month and payment type.
Towed Vehicles Report	Audits vehicle removals, including towing charges, status, and vehicle identifiers.

Incident Reports	Purpose
Recent Incidents Summary Report	Lists all incidents recorded within the last 30 days.
Search Repeat Offenders Report	Identifies users with multiple violations based on specific filters like date or ticket type.
Weekly Stat Report	Lists incident volume filtered by category and sub-category.
Incidents Summary Report	Provides a comprehensive summary of incidents within a specified time frame.
Incidents Summary Report by Category	Summarizes incidents grouped by specified categories over a time frame.
Incident Summary Report by Sub-Location	Summarizes incidents filtered by specific locations.

Payments Reports	Purpose
Daily Payments	Displays all submitted or processed payments within a specific time frame.
Unprocessed Payments	Tracks "promises to pay" that have been submitted but not yet marked as received.
Payroll Deduction Report	Reports on payroll deduction payments grouped by day.
Tax Exemption Report	Exports an Excel file of individuals with tax exemption codes.
Failed Payments	Highlights failed automatic credit card payments.
Billing Account Setup Report	Lists users missing subscription settings or companies without a billing account.

Click the More... button within the PaymentPayments ReportsReports sectionsection to access additional preset reports, including detailed lists for Cheque Refunds,Refunds, Unprocessed Adjustments,Adjustments, and Daily Processed/Submitted payment logs.

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Best Practices and Considerations

• ExportingExport Data:data for offline analysis: Use the export functionality to download data to Excel. Many reports, such as the Unprocessed Payments report, offer functionalitythis feature to exporthelp data to Excel. Use this for offline analysis or toyou maintain external audit logs.logs or manipulate data outside of the system.

• Data Integrity: The Midnight List is anMonitor automated utility.release lists: Ensure that users provide valid payment methods during the permit reservation processprocess. The Midnight List is an automated utility that flags permits to avoidbe automaticreleased releaseif ofno theirpayment permits.promise was confirmed; monitoring this ensures data and revenue integrity.

• Filtering:Utilize specific filters: When using reports with large data sets (such as Violations by Officer Report), utilizeUtilize the available date and type filters when querying large data sets. Applying targeted filters to minimizehigh-volume lists, such as the Violations by Officer Report, minimizes system load times and allows you to focus strictly on the specific data sets.sets you need.