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The Active Vehicle Report is an investigative tool designed to identify users who have more active vehicles registered on their profile than they have valid permits. Its primary purpose is to help administrators detect potential permit abuse, outdated vehicle ...

The Athletics Module is a stand-alone interface designed specifically for registering athletic facility members, managing their vehicles, and issuing parking permits. Its primary purpose is to streamline the administration of athletic users in a dedicated port...

The Administrator Password Reset feature allows users to securely recover access to their OPS-COM administrative accounts. Its primary purpose is to provide a self-service method for resetting forgotten credentials quickly without requiring manual intervention...

This article outlines how to create and configure custom public-facing pages that display parking lots for user booking. This feature allows OPS-COM administrators to provide a streamlined, branded parking selection and purchase experience. Setup and Configur...

What is LPR?

For the Survision LPR Camera configuration, go to Survision LPR Camera Configuration Connecting Wirelessly The first step is to connect to your PL8RDR device via wireless connection. To do so bring up your systems Network Settings by following the steps belo...

Standard Hardware There are several pieces of gear that comprise the OPSCOM LPR system. A typical system includes the following items: 2-Tattile Mobile LPR Cameras with one connector cable per camera 1-PL8RDR Device 4G/LTE  1-4G/LTE Tablet ...

First Time Connection Power up the camera and give it a few minutes to fully boot up. At that point you will see the camera in your network connections list.Note the network name reflects the serial number of the camera In this case ANPR-2010011339Click conn...

Initial Setup Wired Wireless Port 192.168.0.21255.255.0.0 SSID: Anpr-######192.168.150.1 1080 or8081 Initial Access to the Camera Yet another setup trick is to login to the device initially using WIFI.  Th...

                          JPEG File 2017-08-17_9-21-50.jpg Aug 17, 2017 by Robin Mulloy   JPEG File 2017...

Required fields are: IP Address NetMask Gateway DNS Server (8.8.8.8 can be used) Time Server (use your own or one of these) 0.us.pool.ntp.org 1.us.pool.ntp.org 2.us.pool.ntp.org 3.us.pool.ntp.org System - Time Sync Changes on this panel wi...

Justification for Firmware Updates There are two purposes behind updating the firmware of the LPR camera. One would be to simply update the existing firmware. The other is changing the firmware based on your specific region. There is specific firmware tailore...

Powering the Camera If the camera is not connecting to the PL8RDR there may be issues with power. Ensure that the connections are sturdy and follow the guide to Powering the Camera.One way to check a camera to ensure it is powered on is to power up the unit a...

Background The OperationsCommander system has the ability for the system to map plates to new values. In layman's terms this means that this process of filtration can take an image of a plate and find many possibilities of what the plate may be matched to bas...

Audit Report To view the Audit Report gpo to the Parking Management Menu Item, hover over License Plate Recognition and select View LPR Report from the drop down menu. The License Plate Recognition (LPR) Audit Log will appear. From this interface you ca...

Using Google Maps Search location within Google Maps Zoom into the location as necessary Right click on the map

Adding a Camera In order to activate your LPR access, and if equipped, information feed for Make, Model Color (MMC) information, you must access your system configuration and change two settings, as follows; Go to System Configuration and click on System S...

Note: This is assuming you have a PL8RDR computer already set up. See the PL8RDR information section below for more details. Powering the Camera Your Survision camera should come with a cable. This is only used for providing power to the camera; the camera c...

Signal Strength The PL8RDR is a proxy/bridge to the internet through WIFI or your cellular provider (LTE).  When connected, can you open a browser window to see if you are able to browse the internet. If not, you should check your signal strength.  ...

How do I launch a support ticket? The best way to launch a support ticket is to email support@ops-com.com. This email is monitored Monday to Friday from 9 a.m. to 5 p.m. EST. What after-hours support do you provide? After hours support is limited to critica...