Search Results

This article explains how OPS-COM administrators can access and manage a user's complete transaction and activity history. The History tab provides a detailed log of all financial transactions, permit activity, and system-recorded events associated with a user...

The User Incident History page provides a comprehensive list of all disturbance incidents associated with a specific user. This feature allows administrators to quickly review a person's incident history on the premises to understand patterns or retrieve detai...

This article describes the Bulk User Type Change tool, which allows administrators to move all users from one user type to another in a single operation. This feature is essential for efficiently managing large-scale user role updates, such as transitioning st...

This article describes how to use the Merge Users tool to combine two separate user profiles into a single, primary account. This function is essential for maintaining a clean database by resolving duplicate profiles that may arise from user error, name change...

This article describes how to use the Email Users tool to send mass email communications. This feature allows administrators to compose and send messages to targeted groups of users based on criteria like user type, permit status, or assigned parking lot. This...

This article explains the process for OPS-COM administrators to set or change the Primary Driver for a vehicle. The Primary Driver designation is used to identify the main user responsible for a vehicle, ensuring they receive all official communications like v...

This article describes the Search by Plate feature, a powerful tool for locating vehicles within the system. It allows administrators to quickly identify a vehicle's owner, review its permit and violation history, and perform related actions, all from a single...

The Merge Vehicles feature in OPS-COM allows administrators to combine two existing vehicle records into a single, unified record. This tool is invaluable for correcting duplicate entries, associating vehicles with their correct user profiles, and consolidatin...

This article describes the Do Not Ticket or Tow (DNTT) feature, which allows administrators to apply a temporary condition on a vehicle to prevent ticketing or towing. This is used to grant parking exceptions for specific time frames, such as for VIPs, special...

The Forms module allows organizations to create and manage digital forms for special requests and communications with users. This article is for OPS-COM administrators who need to set up, configure, and manage these forms. Setup & Configuration The Forms mod...

This article describes how to use the Locker Search tool to find, view, and manage lockers. This feature allows administrators to filter for specific lockers, review renter information, manage public visibility, and access detailed rental histories. This guide...

This article describes the Locker Switch tool, which allows administrators to reassign a user to a different locker or swap locker assignments between two users. Its primary purpose is to provide a clear workflow for managing locker changes due to user request...

This article describes the Lockers Awaiting Payment report, a tool used to manage and communicate with users who have pending locker payments. Its primary purpose is to provide administrators with a centralized view of unpaid locker reservations and offer tool...

This article describes the process of setting up and managing your locker inventory using the Locker Allocation tool. This feature allows administrators to create a hierarchical structure of buildings and areas, add individual lockers in bulk, and manage their...

The Midnight List is a list of lockers due to be cleared out of the system at midnight.  Follow the instructions in this wiki article to Clear Locker Items Awaiting Payment  

Basic test for checking if the locker availability is set correctly when using Locker UserTypes.

Locker User Types allow administrators to categorize users specifically for the purpose of locker management. This enables flexible control over who can access and utilize certain locker areas or types, enhancing organizational efficiency and tailored access t...

This article describes how to use the Locker Sales Window tool to create and manage the timeframes during which users can purchase lockers. This feature allows administrators to control the availability of locker sales for different rental periods, such as by ...

This article describes the Non-Returning Users Report, a tool that helps identify students who rented lockers in a previous semester but did not rent one in the current semester. This report allows administrators to investigate whether these students are still...

The Pricing and Lot Admin page is a central management tool for OPS-COM administrators to create new parking lots, define their characteristics, and configure pricing and permit settings. This page allows for comprehensive control over lot visibility, access, ...