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User - History Tab
The History tab provides OPSCOM administrators with a comprehensive log of a user's financial transactions, permit activity, and system-recorded events. This feature serves as a central hub for auditing accounts, performing necessary adjustments, and providing...
User - Incident History
The User Incident History page provides a comprehensive list of all disturbance incidents associated with a specific user profile. Its primary purpose is to allow administrators to quickly review a person's history on the premises to understand behavioral patt...
Bulk User Type Change
The Bulk User Type Change tool allows administrators to move all users from one designated user type to another in a single operation. Its primary purpose is to efficiently manage large-scale user role updates, such as transitioning students to an alumni statu...
Merge User
The Merge Users tool allows administrators to combine two separate user profiles into a single, primary account. Its primary purpose is to maintain a clean database by resolving duplicate profiles resulting from user error, name changes, or other data discrepa...
Bulk Email Users
The Bulk Email Users tool allows administrators to compose and send mass email communications to targeted groups. Its primary purpose is to efficiently broadcast important operational announcements based on specific criteria such as user type, permit status, o...
Edit Primary Driver
The Edit Primary Driver feature allows administrators to manually set or change the main user responsible for a specific vehicle. Its primary purpose is to ensure that official communications, such as violation notices, are routed correctly when a vehicle is a...
Search by Plate
The Search by Plate feature is a powerful tool for locating vehicles within the system. Its primary purpose is to allow administrators to quickly identify a vehicle's owner, review its permit and violation history, and perform related actions directly from a s...
Merge Vehicles
The Merge Vehicles feature allows administrators to combine two existing vehicle records into a single, unified record. Its primary purpose is to correct duplicate entries, accurately associate vehicles with their correct user profiles, and consolidate all his...
DNTT - Do Not Ticket or Tow
The Do Not Ticket or Tow (DNTT) feature allows administrators to apply a temporary condition on a vehicle to prevent ticketing or towing. Its primary purpose is to grant temporary parking exceptions for specific time frames, such as for VIPs, special events, o...
Forms Admin
The Forms module allows organizations to create and manage digital forms for special requests and communications with users. Its primary purpose is to streamline data collection and digitize specialized workflows directly within the system. This article is int...
Locker Search
The Locker Search tool allows administrators to find, view, and manage lockers within the system. Its primary purpose is to filter for specific lockers, review renter information, manage public visibility, and access detailed rental histories. This guide is in...
Locker Switch
The Locker Switch tool allows administrators to reassign a user to a different locker or swap locker assignments between two users. Its primary purpose is to provide a clear workflow for managing locker changes due to user requests, maintenance needs, or other...
Awaiting Payment (Lockers)
The Lockers Awaiting Payment report is an administrative tool used to manage and communicate with users who have pending locker payments. Its primary purpose is to provide administrators with a centralized view of unpaid locker reservations and offer quick act...
Allocate Lockers
The Allocate Lockers tool allows administrators to set up and manage locker inventory by creating a hierarchical structure of buildings and areas. Its primary purpose is to streamline the bulk addition of lockers and efficiently manage their status and public ...
Midnight List - Lockers
The Midnight List is a system-generated report displaying lockers with pending transactions that are scheduled to be automatically cleared out of the system at midnight. Its primary purpose is to help administrators review and manage unpaid locker reservations...
Locker Troubleshooting
The Locker Troubleshooting guide outlines a basic test to verify if locker availability is configured correctly when utilizing Locker UserTypes. Its primary purpose is to help administrators quickly identify and resolve configuration issues that prevent specif...
Locker User Types
The Locker User Types feature allows administrators to categorize user profiles specifically for the purpose of locker management. Its primary purpose is to enable flexible control over who can access and utilize certain locker areas, enhancing organizational ...
Locker Sales Windows
The Locker Sales Windows tool allows administrators to create and manage the specific timeframes during which users can purchase lockers. Its primary purpose is to control the public availability of locker inventory for distinct rental periods, such as by seme...
Non Returning Users Report
The Non Returning Users Report is an administrative tool designed to identify students who rented lockers in a previous semester but did not secure a rental for the current term. Its primary purpose is to help administrators investigate potential unauthorized ...
Pricing and Lot Admin
The Pricing and Lot Admin page is a central management tool for administrators to create new parking lots, define their characteristics, and configure pricing and permit settings. Its primary purpose is to allow comprehensive control over lot visibility, acces...