Edit Primary Driver
This article explains the process for OPS-COM administrators to set or change the Primary Driver for a vehicle. The Primary Driver designation is used to identify the main user responsible for a vehicle, ensuring they receive all official communications like violation notices. This guide is essential when a vehicle is associated with multiple user profiles.
Setup & Configuration
The option to change the Primary Driver is only available when a single vehicle is associated with two or more user profiles. If a vehicle is only linked to one user, that user is automatically designated as the Primary Driver, and the selection field will not be visible.
The Primary Driver designation is managed from the vehicle editing screen within any associated user's profile.
How to Change the Primary Driver
Best Practices & Considerations
- The Role of the Primary Driver: A nightly system process automatically attempts to assign a Primary Driver to any new vehicle. Furthermore, if a violation appeal is submitted for a vehicle that lacks a designated Primary Driver, the system will automatically assign the role to the user who submitted the appeal. This ensures there is always a designated contact for communications.
- Correcting Legacy Records: If you encounter an older vehicle record with multiple users designated as Primary Driver, simply follow the steps above to select the correct one. When you save the change, the system will automatically remove the incorrect legacy designations from the other associated users.