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User - Parking Tab

This article provides instructions for OPS-COM administrators on how to purchase both standard and temporary parking permits on behalf of a user. All actions are performed from the Parking tab within the user's profile, which serves as the central hub for managing a user's parking permissions.

Setup & Configuration

Before permits can be sold, all parking lots, permit types (e.g., yearly, monthly, temporary), and associated costs must be configured in the system. For more details on this process, please refer to the Pricing & Lot Admin page.

The process begins by navigating to the specific user's profile.

Navigating to the Parking Tab

  1. Hover over the User Management tab and click User Search.

  2. Use the search fields (e.g., name, username, email, or account number) to find the desired user.

  3. From the search results, click the user's Username to open their Profile Page.

  4. Click the Parking tab to navigate to the Manage Lots screen for that user.

Purchasing a Standard Permit

  1. On the Manage Lots screen, locate the desired parking lot.

  2. Click the Standard Permit button associated with that lot.

  3. On the Confirm Parking Permit Registration screen, review the details, including location, permit type, and cost. You may have the option to edit the permit number and permit cost here.

  4. Click the Purchase this Permit button and proceed with the payment process to finalize the registration.

Purchasing a Temporary Permit

  1. On the Manage Lots screen, click the Temporary Parking Permit button.

  2. On the Temp. Parking Permit Registration screen, configure the permit details:

    • Click the Select a lot drop-down menu and choose the appropriate lot.

    • Enter the start and end dates for the permit.

    • Choose the temporary permit type (e.g., all day or hourly).

    • Select the vehicle the permit will be assigned to.

    • Confirm the Permit Number.

    • Enable the DNTT (Do Not Ticket or Tow) checkbox if this temporary permit should prevent violation issuance.

  3. Click the Confirm this Permit button.

  4. On the Confirm Parking Permit Registration screen, review all the details one final time.

  5. Click the Purchase this Permit button and proceed with the payment process.

Best Practices & Considerations

Using the Waitlist: If you attempt to purchase a standard permit for a lot that has no available inventory, the system will not allow a purchase. Instead, you can click the Waiting List link to add the user to the queue for that lot. A prompt will appear to confirm the action.
When to Use DNTT: The DNTT checkbox on temporary permits is a powerful tool. It is typically used for special circumstances, such as for guest speakers or visitors, where you want to ensure their vehicle is not ticketed for the duration of their temporary permit.
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