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Forms Admin

The Forms module allows organizations to create and manage digital forms for special requests and communications with users. This article is for OPS-COM administrators who need to set up, configure, and manage these forms.

Setup & Configuration

The Forms module has been refactored with new functionality and new forms are only operational on the OPS-COM app. Any existing forms created in the old format are not compatible and will need to be recreated using the new form builder.

To manage forms, administrators require specific permissions:

  1. Hover over System Configuration, Admin Management, and click Manage Roles.

  2. Select the relevant administrator role and click Permissions.

  3. Under the Users tab, ensure the Edit Forms and View Forms checkboxes are enabled.

  4. Click Save.

Using this Feature

Administrators can view, edit, or create new forms from the Forms page.

Accessing the Forms Module

  1. Hover over User Management, Forms, and click List Forms.  A list of all existing forms will display.

Available Actions & Buttons
  • +Add Form: To create a new form, click the +Add Form button. This will open the new form builder, allowing you to design and configure your form from scratch.
  • Edit Form: To modify an existing form, click the Edit icon (pencil icon) next to the form in the list. This will open the form builder where you can make changes.
  • Entries: To view all users who have filled out this form, and their information.
  • Copy: To create a copy of a form, click this button. It is added to the bottom of the list.
  • Archive: To archive a form so it can no longer be used, click this button. Its entries and information will remain saved.
  • Export: This button downloads the form to your device through the browser's download manager in a '.xls' format (Microsoft Excel Spread Sheet)

Best Practices & Considerations

  • Recreate Old Forms: Remember that existing legacy form data is not compatible with the new format. You must recreate any old forms using the new form builder for them to function on the OPS-COM app.

  • Permissions: Regularly review and ensure that the appropriate administrator roles have the necessary Edit Forms and View Forms permissions to manage the forms effectively.

  • Form Design: When creating new forms, consider the user experience on the OPS-COM app. Keep forms concise and clearly structured to ensure ease of use for end-users.

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