User - History Tab

The History tab allows administrators to view/edit all transactions and adjustments (locker reservations/rentals, permit reservations/payments, violations/payments, appeals/payments, DNTT records and email records) on a user's account. 

Quick Steps:

1. Click on the User Management tab and click User Search.
2. Search for the user using either a name, username, email or account number.
3. Click on that user's username to enter that user's Profile Page.
4. Click on the History tab.
5. Click on Recent History which is located in the History tab for the latest 100 records.
6. Use the Adjust link to modify processed payments.
7. Click the Item Number button to view or edit details of specific items. additionally you can email users by clicking the send email button located next to 'Current Renter:'.
8. Click Update/Save Changes after making any changes.
9. Click on the Make Payment or Processed button to view payment processing details.

Step-by-Step Instructions:

1. Locate User Search: Click on the User Management tab and click User Search.
2. Search for a user: Search for the user using either a name, username, email or account number.
3. Locate the User Profile page: Click on that user's username to enter that user's Profile Page.
4. Locate the recent History tab:  Click on the History tab then click Recent History. The recent History page will display the most recent 100 records for a user. This list includes records for items such as Locker, Parking, Enforcement Adjustment, Address, and Mail Records.
5. Adjust a Payment: Click on the Adjust button to modify any processed transactions or payments. 
6. Save Adjustment: Click on the Add Adjustment button to save your changes.
7. Item Number: Click the item number button (for locker number, permit number, violation ticket number, or appeals record number) to view or edit the details of the corresponding item.
8.  Email User: You can email users by clicking the send email button located next to 'Current Renter:'.
9. Update: Once edits are made, click Update to save your changes.
10. Manage Payments: Click on the Make Payment or Processed button to view payment processing details.