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Introduction The system dashboard has been reworked. Items that appear on the dashboard have been converted into widgets, with it now being possible to create custom dashboard layouts by placing these widgets wherever wanted. Accessing the Dashboard The ...

Introduction The database importer allows the admin to import their existing information into the OPS-COM system. Given a CSV file, the importer will transfer the data into the selected destination table. The database importer only allows data to be imported...

Editing a User's Profile To edit a User's profile, click Edit in the Basic Profile Information section header.  The full profile page will display. You can edit the details of the user's account.  Add or Edit Vehicles  To add to or edit the list of veh...

In order for subscription to function, the user must provide information pertaining to the payment method they wish to use for their subscription service. There are three main payment types that are used for subscription services: Electronic Funds Tr...

Managing Credit Cards Search for the user that you want to manage a credit card for and select the user to get to their profile Hover over the Profile menu and click Credit Cards. The Credit Card utility will display. The admin can fill out the card...

Setup Payment Type Search for the user and go to their Profile. Click Profile, Manage Payment Methods. Click Select Payment Type and click Electronic Funds Transfer from the drop down menu. An information form will appear allowing you to record the user...

Adding a Tax Exempt ID Search for a user and edit their profile. The Tax Exemption field is located on the User Profile screen and can contain alpha-numeric characters.  New user profiles will also have this field. Note, Tax Exemption Code is included fo...

Editing a User Profile Locate the User you wish to edit/update by searching for a user.  Click on the Username and the Profile Dashboard will display for that user.  On the top right-hand corner you will see the name of the user that changes will be applied ...

Archive Process Locate the User you wish to edit/update by searching for a user.  Click on the Username and the Profile Dashboard will display for that user.  On the top right-hand corner you will see the name of the user that changes will be applied to. ...

Register a Locker Locate the User you wish to edit/update by searching for a user.  Click on the Username and the Profile Dashboard will display for that user.  Click on Lockers. On the top right-hand corner you will see the name of the user that changes wi...

Adding a Vehicle 1. To add a new vehicle for a user, Click the 'Add New Vehicle' button at the bottom of the page. The 'Add New Vehicle Information' screen pops up . Fill in all of the details for the new vehicle and click the 'Add New Vehicle' button to sav...

Standard Parking Permit Click the 'Parking' tab. The 'Manage Lots' screen will display. To sell a Standard Parking Permit, click the 'Standard Parking Permit' button. The 'Parking Permit Registration' screen will display. A list of available lots for t...

Select Items to Apply Payment Enable the check boxes for the items that you wish to make the payment on. In the example below, only lockers are included in the payment.   View More Details Administrators can click on items in blue to link to more infor...

There are a number of links on this page that administrators can select to get additional information, make edits, adjustments and/or refunds.  View Completed History This view has the transactions ordered by date with the most recent transaction at th...

There are a number of links on this page that allow administrators to get additional information or make edits to existing information. The User Profile icon will open the contact's user profile. The Edit/View Images button allows administrators to attach ...

Bulk User Type Change Menu Option Hover over User Management and click Bulk User Type Change. The Bulk User Type Change screen is displayed.  The central column with a number badge represents the number of that specific User Type in the system. Examp...

Merging Users A user account must be enabled and contain a user type to perform a merge. If the user is not showing on the merge report please go to that users profile and make sure they are enabled and have their user type selected.  To merge two or more us...

Locate the Bulk Email Presets Hover over User Management and click Email Users. Select the group you want to email or click More to access additional preset options.  The Email Message Menu displays. In this interface you can choose the conditions or filters...

Why is there a Primary Driver? The Primary Driver will receive communication from the system such as violation notices. There is a nightly script that runs which will designate primary driver to any vehicle that has been added to the system.  If there is no P...

Search by Plate Menu Option Hover over the 'User Management' icon and then Vehicles. Click 'Search by Plate'. The 'Search By Plate' screen displays.In this interface you can search for a specific plate or you can enter a vehicle description.Possible Search...