Legacy Android Enforcement App - OPSCOM Parking Enforcement
The legacy Android-only enforcement app which most admins are currently using, called "OPSCOM Parking Enforcement".
Note: Not to be confused with the new beta Ionic app for iOS and Android, "OPSCOM Enforce" (Not currently in public use).
Troubleshooting & Info
For the Legacy App.
Setup Installation and Maintenance
First Time Installation - Android
The First Time Installation - Android guide outlines how to download and set up the legacy parkin...
Manual Update or Installation
The Manual Update or Installation process allows users to install or update the legacy Android en...
Testing Your WIFI Connection
The Testing Your WIFI Connection process guides users in diagnosing wireless network stability on...
Uninstalling the Application
The Uninstalling the Application process outlines how to safely remove the legacy OPS-COM Parking...
Reinstalling the OPSCOM App
The Reinstalling the OPSCOM App process guides users through completely removing the legacy Andro...
Retrieve Local Tablet Backups
The Retrieve Local Tablet Backups process allows organizations to access and extract offline viol...
Connecting as USB Hard Drive
The Connecting as USB Hard Drive process allows users to physically link their Android handheld d...
Google Account
The Google Account configuration process guides users on how to add a Google profile to their And...
Application Logout
The Application Logout process safely secures the legacy OPS-COM Android application and triggers...
Using the OPSCOM App in DEMO Mode
The Using the OPSCOM App in DEMO Mode feature allows users to explore and test the legacy OPSCOM ...
Handheld Training
Handheld Training
The Handheld Training module provides comprehensive multimedia resources, including a slide prese...
Handheld Operation Log
The Handheld Operation Log feature allows the mobile device to record and store data regarding th...
Plate Capture Using Handheld
The Plate Capture Using Handheld functionality utilizes the device camera and License Plate Recog...
Search Vehicles & Tabs
Search Vehicles
The Search Vehicles feature in the OPS-COM Android application allows enforcement officers to ins...
Search Vehicle Results
The Search Vehicle Results screen in the legacy OPS-COM Parking Enforcement application displays ...
Permits Tab
The Permits Tab is a specific section within the Search Vehicle Results screen on the legacy OPS-...
Permit Misuse Notification
The Permit Misuse Notification feature alerts parking enforcement officers when multiple vehicles...
LPR Scanning Information
The LPR Scanning Information interface provides real-time data and visual cues when using the han...
Updating Incorrect LPR Reads
The Updating Incorrect LPR Reads process allows officers to manually correct license plate number...
Message Alerts
The Message Alerts feature provides a centralized communication channel for pushing important new...
Dispatch Log
The Dispatch Log feature allows administrators and dispatchers to record and track all inquiries ...
Violations Tab
The Violations Tab is a specific section within the Search Vehicle Results screen on the legacy O...
Chalks Tab
The Chalks Tab is a dedicated section within the Search Vehicle Results screen on the legacy OPS-...
Violations and Chalking
Issuing a Person Violation
The Issuing a Person Violation feature allows parking enforcement officers to write citations dir...
Issuing a Plate Violation
The Issuing a Plate Violation feature allows parking enforcement officers to look up vehicle lice...
Displaying Towing Charges on a Violation
The Displaying Towing Charges on a Violation feature allows organizations to print a default $0.0...
Virtual Chalking
The Virtual Chalking (or e-chalking) feature in the legacy OPS-COM Android application is an elec...
Printers & Printing
Choosing and Configuring Printers
The Choosing and Configuring Printers configuration process allows enforcement officers to connec...
Install Bluetooth Printer
The Install Bluetooth Printer process ensures that your Android handheld device can communicate w...
SM-T300 Printer
The SM-T300 is a mobile Bluetooth hardware printer used to issue physical citations from the lega...
Reprint Violation
The Reprint Violation feature allows enforcement officers to print a duplicate copy of a previous...
Zebra Printer
The Zebra Printer configuration process allows enforcement officers to properly pair and format Z...
Ticket Printing (Legacy) - Zebra Printer Configuration (Android Only)
The Legacy Zebra Printer Configuration Android process allows administrators and field officers t...
Changing Bluetooth Mode
The Changing Bluetooth Mode process outlines how to correctly configure Star Micronics mobile pri...
System Settings
System Settings
The System Settings area in the legacy OPS-COM Android application provides centralized control o...
Setting Device to Auto-Update
The Setting Device to Auto-Update process allows organizations to configure their Android handhel...
Reset Settings for OPSCOM Parking Enforcement
The Reset Settings feature within the legacy Android application allows users to clear local devi...
OPSCOM Parking Enforcement Admin System Settings
The OPSCOM Parking Enforcement Admin System Settings feature allows administrators to configure c...
Categories
The Incident Categories feature allows organizations to classify and organize different types of ...
Best Practices
Best Practices
The Best Practices guide outlines the recommended daily maintenance routines for field enforcemen...
How weak Wi-Fi can affect OPSCOM
The How weak Wi-Fi can affect OPSCOM guide outlines how network connectivity impacts the legacy A...
Working in Low and Bright Light
The Working in Low and Bright Light guide outlines how to manage device screen brightness and opt...
OPSCOM on the Web
The OPSCOM on the Web feature provides a convenient shortcut from the mobile application directly...