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Search for a Violation

Admin Portal 🚓Violations/Citations and Appeals - Vio...

To search for violations hover over the Violations icon and click Search. The Violation Search...

Updated 2 months ago by Cedar Boulianne

Configure Violations to a Person

Admin Portal 🚓Violations/Citations and Appeals - Vio...

Setting up Violation Entries  Before you can issue violations you must enable Link violations to...

Updated 2 months ago by Shannon Jones

Creating a Violation on the Admin Portal

Admin Portal 🚓Violations/Citations and Appeals - Vio...

Manual Violation Entry in OPS-COM allows administrators to record violations directly into the sy...

Updated 2 months ago by Cedar Boulianne

Security PIN on Violations - How is it used

Admin Portal 🚓Violations/Citations and Appeals - Vio...

The Ticket PIN The additional dash and 2 digits at the end of the violations are known as a "Tic...

Ticket Warnings Explained

Admin Portal 🚓Violations/Citations and Appeals - Vio...

Below is, a sample of a warning ticket, a sample of an actual violation ticket and a sample of th...

Guide to System Settings

Adminstrators - Setup & Configuration System Configuration

System Settings in OPS-COM provide administrators with comprehensive control over the core functi...

Updated 2 months ago by Shannon Jones

Form 11 Shortcodes

Adminstrators - Setup & Configuration Content & Design

Information When issuing a Form 11, there are a number of shortcodes that can be placed in the t...

Updated 2 months ago by Nicole

User Information Shortcodes

Adminstrators - Setup & Configuration Content & Design

Shortcodes Shortcodes used to display user information. Keep in mind that the shortcode descrip...

Updated 2 months ago by Nicole

The Invoice Template

Adminstrators - Setup & Configuration Payments Configuration

Editing the template To access the template, go to the System Config menu and click on Email Tem...

Manage Administrator Groups

Adminstrators - Setup & Configuration Admin Management Tools

Administrator Groups in OPS-COM allow you to organize administrative users into logical teams o...

Updated 2 months ago by Cedar Boulianne

IP Filtering for Admin Users

Adminstrators - Setup & Configuration Admin Management Tools

IP Filtering in OPS-COM provides administrators with a robust security layer by restricting user ...

Updated 2 months ago by Cedar Boulianne

Vehicle Plate Types

Adminstrators - Setup & Configuration Vehicle Configuration

Vehicle Plate Types allow administrators to categorize vehicles based on their official plate des...

Updated 2 months ago by Shannon Jones

Manage User Departments

Adminstrators - Setup & Configuration User Configuration

User Departments allow administrators to categorize users based on their departmental affiliation...

Updated 2 months ago by Shannon Jones

Managing Incident Relations

Adminstrators - Setup & Configuration Incidents Configuration

Incident Relations in OPS-COM allows administrators to define specific types of connections or re...

Updated 2 months ago by Cedar Boulianne

Managing Incident Flags

Adminstrators - Setup & Configuration Incidents Configuration

Incident Flags in OPS-COM allow administrators to create custom tags or labels that can be attach...

Updated 2 months ago by Cedar Boulianne

Managing Incident Categories and Sub-Categories

Adminstrators - Setup & Configuration Incidents Configuration

Incident Categories and Sub-Categories in OPS-COM are used to define and classify incidents repor...

Updated 2 months ago by Cedar Boulianne

Managing Ethnic Types

Adminstrators - Setup & Configuration Incidents Configuration

Ethnic Types in OPS-COM allows administrators to define and manage a picklist of ethnic classific...

Updated 2 months ago by Cedar Boulianne

Viewing Your Waitlist Position

OPS-COM User Portal

Ever wonder where you stand on a waitlist? OPS-COM makes it easy to keep track! You can see your ...

Updated 2 months ago by Cedar Boulianne

Best Practices

Legacy Android Enforcement App - OPS-CO... Best Practices

Know your Version It is important to always be running the latest version of OPS-COM for Android...

Updated 2 months ago by Cedar Boulianne

Appealing Your Parking Violation

OPS-COM User Portal

Think a parking ticket might have landed on your windshield unfairly? No worries, we're here to h...

Updated 2 months ago by Laurie McIntosh