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View Cameras

Administrators IncidentAdmin

To view the cameras, go to Incidents icon, and click on View Camera     2. Next, you will...

Related Occurrences

Administrators IncidentAdmin

Click the 'Incidents Menu' select 'Search Incidents'. In the Occurrence# field enter the I...

Dispatch Logs

Administrators IncidentAdmin

Reviewing Dispatch Logs Hover over the Incidents icon, Dispatch, and select Dispatch Logs. ...

View Open Incidents

Administrators IncidentAdmin

1. Hover over the Incidents icon and select View Open Incidents. 2. This will take administrat...

Incidents Summary Report by Category

Administrators IncidentAdmin

1. Hover over the Incidents icon, click Reports and select Report by Category                 ...

Lot Visibility Settings

Administrators Event Parking

Introduction Lot visibility has been changed to have three options: Not Visible - lot is not ...

Updated 3 weeks ago by Laurie McIntosh

Lot Passwords

Administrators Event Parking

Introduction The ability to lock lots with a password has been added. Setting a password on a lo...

Updated 3 weeks ago by Nicole

Form 11 Shortcodes

Administrators Shortcodes

Information When issuing a Form 11, there are a number of shortcodes that can be placed in the t...

Updated 3 weeks ago by Nicole

Viewing Form Entries

Administrators Forms Module

Accessing User Form Entries Access the forms module under the menu tree: User Management ...

Updated 3 weeks ago by Nicole

Importer Field Descriptions

Administrators Data Importer

  Introduction A list of all the columns used in the importer and a description of what the f...

Updated 3 weeks ago by Nicole

Public-Facing Lot Pages

Administrators

Overview Within the system, there is the option to create a custom lots page, which will display...

Resetting an Administrators Password

Administrators

Ressetting a Forgotten Admin Password From the Admin Login page click on Forgot your Username ...

Generic Alarms

Administrators Alarms

Setting up Alarm Permissions  Before Admins can use alarms in the system they will need to have ...

Plate and Vehicle Alarms

Administrators Alarms

Setting up the Proper Account Settings to View Alarms First we will need to get to Manage Admini...

Purging Incidents from OPS-COM

Administrators Data Maintenance

 You must add the "Delete Incidents" permission to the Admins you want to give this ability to....

What Does Purge Old Data Do?

Administrators Data Maintenance

Under the Admin Options menu, click on "Purge Old Data". When you click on 'Purge Old Data', a...

Notice Letter Templates

Administrators Notice Letters

Introduction This page allows the admin to manage, create, and edit the content and appearance f...

User_card Shortcode

Administrators Shortcodes

How to use the Shortcode To use the User_card shortcode simply add [user_card] anywhere to the c...

User Information Shortcodes

Administrators Shortcodes

Shortcodes Shortcodes used to display user information. Keep in mind that the shortcode descrip...

Updated 3 weeks ago by Nicole

System_code Shortcode

Administrators Shortcodes

Special System_Code Shortcode The system_code is the most common short code used on the OPS-COM ...