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Hiding Zero Dollar Violations

Admin Portal 🚓Violations/Citations and Appeals - Vio...

Hover over 'System Config' and click 'System Settings'  Click 'Violations' to open the Vio...

Search Repeat Offenders Report

Admin Portal 🚓Violations/Citations and Appeals - Vio...

Introduction The search repeat offenders page allows site admins to find vehicles and users on t...

Updated 1 month ago by Nicole

MTO Annual Report

Admin Portal 🚓Violations/Citations and Appeals - Vio...

Running the Report To begin go to the Violations menu and hover over Reports.Select MTO Report f...

Collections - Flag as Sent to Collections

Admin Portal 🚓Violations/Citations and Appeals - Vio...

To set the flag, open the violation search page. Enter the violation that is being flagged...

Municipal Violations and Collections

Admin Portal 🚓Violations/Citations and Appeals - Vio...

Introduction Municipal clients located within Ontario have specific processes for violation offe...

Updated 1 month ago by Nicole

Permit Invoicing

Admin Portal 🧾Company Manager and Invoicing - Financ...

Invoice Preparation Before invoices can be prepared, there must first be an invoice number set. ...

Updated 1 month ago by Nicole

Sending Invoices in Advance of Payment

Admin Portal 🧾Company Manager and Invoicing - Financ...

To begin, start a regular rollover process, by going into the Permits menu and selecting Active...

Company Setup and Invoices

Admin Portal 🧾Company Manager and Invoicing - Financ...

Create the Acme company An Admin for ABC Parking must create a company entry for ACME in OPS-COM...

Updated 1 month ago by Cedar Boulianne

Payroll Deduction Settings

Admin Portal Payments and Transaction Flow

Enable / Disable paying a Violation / Permit using Payroll Deduction.   First go to System Conf...

Updated 1 month ago by Luke Wooldridge

Active Dispatch Logs (BETA)

Admin Portal IncidentAdmin

When do we use this? Dispatch Logs allows administrators/dispatchers to record and track all inq...

Admin Portal Cash, Cheque or Debit Payment

Admin Portal Payments and Transaction Flow

Purchasing a Permit To begin let's have a look at purchasing a permit for the admin portal. Sele...

Paying for a Violation from the Admin Portal

Admin Portal Payments and Transaction Flow

Searching for a Violation There are two methods to searching a violation. You can place the viol...

Payment Data Export via Banner SFTP

Admin Portal Payments and Transaction Flow

Configuration There are several items that must be configured in order for the right information...

Search Payments

Admin Portal Payments and Transaction Flow

Accessing the Report From the Payments menu click on Search. The page will refresh with the P...

Banner Report

Admin Portal Payments and Transaction Flow

Generating the Report To begin look for the Banner Report menu item under the Payments Menu T...

Flex Payments

Admin Portal Payments and Transaction Flow

Configuring a Lot For Flex Payments To begin create a Flex Payment Lot and added 10 permits to i...

Filling out the Incident Form (WIP)

Admin Portal IncidentAdmin

Here is a sample of what the Incident report looks like. Basic information describing what occurr...

Incident Checklist

Admin Portal IncidentAdmin

Accessing the Checklist To access the checklist go into any incident and click on the Checklist ...

My Incident Tasks

Admin Portal IncidentAdmin

Accessing your Tasks To access your tasks, click on Incidents, then click My Tasks  To view t...

View Cameras

Admin Portal IncidentAdmin

To view the cameras, go to Incidents icon, and click on View Camera     2. Next, you will...