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Vehicle DNTT

for Administrators (Staff) 👥User Management

What is a DNTT? The DNTT feature allows administrators to place a condition on a vehicle that wi...

Duplicate Vehicle Handling

for Administrators (Staff) 👥User Management

What are Duplicate Vehicles? Vehicles in OPS-COM are unique based on plate, plate type, and stat...

Merge Vehicles

for Administrators (Staff) 👥User Management

Merge Vehicles Menu Option Hover over the User Management icon and then Vehicles. Click Merge Ve...

Search by Plate

for Administrators (Staff) 👥User Management

Search by Plate Menu Option Hover over the 'User Management' icon and then Vehicles. Click 'Sear...

Primary Driver

for Administrators (Staff) 👥User Management

Why is there a Primary Driver? The Primary Driver will receive communication from the system suc...

Bulk Email Users

for Administrators (Staff) 👥User Management

Locate the Bulk Email Presets Hover over User Management and click Email Users. Select the group...

Merge User

for Administrators (Staff) 👥User Management

Merging Users A user account must be enabled and contain a user type to perform a merge. If the ...

Bulk User Type Change

for Administrators (Staff) 👥User Management

Bulk User Type Change Menu Option Hover over User Management and click Bulk User Type Change. ...

User - Incident History

for Administrators (Staff) 👥User Management

There are a number of links on this page that allow administrators to get additional information ...

User - History Tab

for Administrators (Staff) 👥User Management

There are a number of links on this page that administrators can select to get additional informa...

User - Payments Tab

for Administrators (Staff) 👥User Management

Select Items to Apply Payment Enable the check boxes for the items that you wish to make the pay...

User - Parking Tab

for Administrators (Staff) 👥User Management

Standard Parking Permit Click the 'Parking' tab. The 'Manage Lots' screen will display. To...

User - Vehicles Tab

for Administrators (Staff) 👥User Management

Adding a Vehicle 1. To add a new vehicle for a user, Click the 'Add New Vehicle' button at the b...

User - Purchase a Locker

for Administrators (Staff) 👥User Management

Register a Locker Locate the User you wish to edit/update by searching for a user.  Click on the...

Archiving or Disabling a User

for Administrators (Staff) 👥User Management

Archive Process Locate the User you wish to edit/update by searching for a user.  Click on the U...

User - Profile Tab

for Administrators (Staff) 👥User Management

Editing a User Profile Locate the User you wish to edit/update by searching for a user.  Click o...

Using Tax Exemption

for Administrators (Staff) 👥User Management

Adding a Tax Exempt ID Search for a user and edit their profile. The Tax Exemption field is loca...

Electronic Funds Transfer (EFT) Subscriptions

for Administrators (Staff) 👥User Management

Setup Payment Type Search for the user and go to their Profile. Click Profile, Manage Payment Me...

Credit Card Management in OPS-COM

for Administrators (Staff) 👥User Management

Managing Credit Cards Search for the user that you want to manage a credit card for and select t...

Payment Type Subscriptions

for Administrators (Staff) 👥User Management

In order for subscription to function, the user must provide information pertaining to the paymen...