Skip to main content

Recently Updated Pages

Viewing an Incident

Admin Portal IncidentAdmin

You can get to the view incident screen from multiple areas. Searches, reports, links from othe...

Updated 3 months ago by Shannon Jones

Changing Bluetooth Mode

Legacy Android Enforcement App - OPS-CO... Setup Installation and Maintenance

Android Bluetooth Mode  Some Star Micronics printers have a mode called Bluetooth (iAP). This mo...

Updated 3 months ago by Shannon Jones

New Account Setup Options - Released June 2025

2025 Wishlist Items in Progress

Fantastic news, OPS-COM users! 🎉 We're thrilled to introduce a new, streamlined option for creati...

Updated 3 months ago by Shannon Jones

Daily Payments - Itemized

Admin Portal Payments and Transaction Flow

The Daily Payments - Itemized page can be found under Payments -> Daily Payments - Itemized. O...

Uploading Files

OPS-COM User Portal

This article will walk users through how they can upload files through the user portal. Quick St...

Updated 3 months ago by Cedar Boulianne

Using Forms on the User Portal

OPS-COM User Portal

Need to communicate a special request to your parking provider? You're in the right place! If ena...

Updated 3 months ago by Shannon Jones

Managing Company Users (for Company Managers)

OPS-COM User Portal

Getting to Company Users Welcome, Company Managers! 👋 This guide will show you how to easily acc...

Updated 3 months ago by Shannon Jones

Getting Started with Text2ParkMe!

OPS-COM User Portal

User Setup (One-Time Thing!) Not all parking providers support Text2ParkMe. Always confirm with ...

Updated 3 months ago by Shannon Jones

Quick & Easy Guest Payments

OPS-COM User Portal

Just got a parking violation and want to take care of it without creating an account? No problem ...

Updated 3 months ago by Shannon Jones

Purchasing a Locker

OPS-COM User Portal

Some parking providers allow you to purchase a Locker in addition permits. If you see the option,...

Updated 3 months ago by Shannon Jones

Spoiling a Violation

Admin Portal 🚓Violations/Citations and Appeals - Vio...

How to Spoil/Void a Violation To spoil a violation, start by searching for the violation throu...

Updated 3 months ago by Cedar Boulianne

Connecting to the PL8RDR

LPR Cameras

In order to scan plates, the PL8RDR computer will need to be connected to a handheld device runni...

Updated 3 months ago by Shannon Jones

PL8RDR Hardware Connections

LPR Cameras

In the field, only the cellular antenna, wifi antenna, and power connectors are used. ...

Setting Up Your Survision LPR Camera

LPR Cameras

Note: this is assuming you have a PL8RDR computer already set up. See the PL8RDR information sect...

Updated 3 months ago by Shannon Jones

Obtain GPS Coordinates

LPR Cameras

Using Google Maps Search location within Google Maps Zoom into the location as necessary Rig...

Vehicle Counts

LPR Cameras

Audit Report To view the Audit Report gpo to the Parking Management Menu Item, hover over Licens...

LPR Plate Lookups and Fuzzy Filtering

LPR Cameras

Background The OperationsCommander system has the ability for the system to map plates to new va...

Trobleshooting Tips

LPR Cameras Tattile LPR Camera

Powering the Camera If the camera is not connecting to the PL8RDR there may be issues with power...

Updating Tattile Camera Firmware

LPR Cameras Tattile LPR Camera

Justification for Firmware Updates There are two purposes behind updating the firmware of the LP...

Static LPR Checklist - Tattile

LPR Cameras Tattile LPR Camera

Required fields are: IP Address NetMask Gateway DNS Server (8.8.8.8 can be used) Time Se...

Updated 3 months ago by Luke Wooldridge