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Cancel Transaction
Cancelling On the Transaction Details screen you can see the different options available. You ca...
Adjustments
Making an Adjustment as an Admin 1. Note that the top right-hand corner will always identify the...
Adjusting a violation to zero dollars
Adjusting the fine amount by editing the ticket: To adjust the fine amount on the ticket go to...
Types of Reimbursement
Cancel Transaction To cancel a transaction before a payment is processed When would you can...
Payment Processing Models
Using a Gateway This is being phased out as the method for handling payments. Using Hosted Pa...
Payments and Transaction Flow
The flow is a 3 step process, which includes: User/Admin link item to user User makes paymen...
Notice Letter Report
Introduction The letter report page shows a list of users within the system who are eligible to ...
Edit a Violation
Searching for the Violation Follow the steps to search for a violation - Search for a Violation ...
Paying a Violation
Click Violations then Search. 2.The Violation Search screen displays. Enter the violation ...
Search for a Violation
To search for violations hover over the Violations icon and click Search. The Violation Search...
Configure Violations to a Person
Setting up Violation Entries Before you can issue violations you must enable Link violations to...
Security PIN on Violations - How is it used
The Ticket PIN The additional dash and 2 digits at the end of the violations are known as a "Tic...
Ticket Warnings Explained
Below is, a sample of a warning ticket, a sample of an actual violation ticket and a sample of th...
Form 11 Shortcodes
Information When issuing a Form 11, there are a number of shortcodes that can be placed in the t...
User Information Shortcodes
Shortcodes Shortcodes used to display user information. Keep in mind that the shortcode descrip...
The Invoice Template
Editing the template To access the template, go to the System Config menu and click on Email Tem...
Manage Administrator Groups
Administrator Groups in OPSCOM allow you to organize administrative users into logical teams or...
Vehicle Plate Types
Vehicle Plate Types allow administrators to categorize vehicles based on their official plate des...
Manage User Departments
User Departments allow administrators to categorize users based on their departmental affiliation...
Managing Incident Relations
Incident Relations in OPSCOM allows administrators to define specific types of connections or rel...