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Mistall - Setup & Functionality

Customization and Integration Integrating with OPS-COM

Overview Mistall is a service that is used to count cars in a physical lot, using cameras to tra...

Updated 5 hours ago by John Griffiths

Phase 2 - Payment Provider Setup

New Client Rollout

Standard Hosted Payment Providers Using Hosted Payments is the most delightful and secure way to...

Updated 7 hours ago by Jaydon Jones

Pull API: Plate Validation

API Documentation

API access is a paid feature and must be granted by OPS-COM. Email your Account Executive to nego...

Updated 8 hours ago by Cedar Boulianne

Managing Validator Records

Admin Portal 🚗Permit Management - ParkAdmin

In this example, we will add a validation for a vehicle with the plate number BIRCH in the GARAGE...

Updated 8 hours ago by Cedar Boulianne

Branding the Validator Tool

Admin Portal 🚗Permit Management - ParkAdmin

Accessing the Validator Pages to Edit the Look and Feel From the System Config Menu click on Sys...

Updated 8 hours ago by Cedar Boulianne

The Validator - a Parking Validation Utility

Admin Portal 🚗Permit Management - ParkAdmin

You must create a new role to apply the permissions correctly. For more information refer to this...

Updated 8 hours ago by Cedar Boulianne

Validate Parking Report

Admin Portal 🚗Permit Management - ParkAdmin

To access the report, the admin responsible for parker validation would need "View Validator Re...

Updated 8 hours ago by Cedar Boulianne

Validator Admin Groups

Admin Portal 🚗Permit Management - ParkAdmin

User Level Capabilities within the Validator Tool Here is a description of what each user level ...

Updated 8 hours ago by Cedar Boulianne

Phase 4 - Learning to Use OperationsCommander

New Client Rollout

Now that you have OPS-COM setup you can learn how to use it!  The self-guided training is divided...

Updated 9 hours ago by Jaydon Jones

Phase 3 - Config and Admin Options

New Client Rollout

It's time to unlock the power of OperationsCommander and get this system configured! This is wher...

Updated 11 hours ago by Laurie McIntosh

Generate Mail Merge

Admin Portal 👥User Management

This article explains how to use the Generate Mail Merge tool to export user mailing addresses fo...

Updated 12 hours ago by Cedar Boulianne

Municipal Violations and Collections

Admin Portal 🚓Violations/Citations and Appeals - Vio...

Introduction Municipal clients located within Ontario have specific processes for violation offe...

Updated 1 day ago by Cedar Boulianne

Manage Admin User Accounts

Adminstrators - Setup & Configuration Admin Management Tools

Creating and managing administrator accounts in OPS-COM is essential for granting system access t...

Updated 1 day ago by Cedar Boulianne

Boot Management and Self-Release System

Customization and Integration

This article provides a comprehensive overview of the Boot Management and Self-Release System. Th...

Updated 1 day ago by Cedar Boulianne

User Side: Managing Email Preferences

OPS-COM User Portal

This article describes the feature that allows users to unsubscribe from non-essential email comm...

Updated 1 day ago by Cedar Boulianne

Selling Permits Using Tablet Kiosks with OPS-COM

Admin Portal 🚗Permit Management - ParkAdmin

This article provides instructions on how to configure a tablet to act as a dedicated self-servic...

Updated 1 day ago by Cedar Boulianne

Managing Payment Types

Adminstrators - Setup & Configuration Payments Configuration

Managing Payment Types allows administrators to control which payment methods are available throu...

Updated 1 day ago by Cedar Boulianne

PeopleSoft Integration for Payments and Holds

Customization and Integration

This article outlines the OPS-COM integration process with PeopleSoft, designed for administrator...

Updated 1 day ago by Cedar Boulianne

User - Payments Tab

Admin Portal 👥User Management

The Payments tab allows administrators to process user payments for one or all payment types due ...

Updated 1 day ago by Cedar Boulianne

Self-Release Boot System: User Portal

OPS-COM User Portal

This article provides an overview of the self-release boot system for vehicle owners. This featur...

Updated 2 days ago by Jaydon Jones