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IP Filtering for Admin Users
The IP Filtering feature provides a robust security layer by restricting backend access based on ...
Manage Administrator Groups
The Administrator Groups feature allows organizations to organize backend users into logical te...
Printing Your Parking Permits Made Easy!
The User Portal Permit Printing feature allows end-users to generate and download PDF copies of t...
Purchase a Parking Permit
The Purchase a Parking Permit process allows end-users to buy standard recurring permits, purchas...
Add, Edit, and Activate Your Vehicles
The Add Edit and Activate Vehicles feature allows end-users to register new license plates, updat...
User Side: Managing Email Preferences
The Managing User Email Preferences feature allows end-users to opt out of non-essential email co...
Viewing your History
The User Portal History feature allows end-users to view a summary of their past parking activity...
Multi-Factor Authentication - User Portal
The User Portal Multi-Factor Authentication (MFA) feature adds an essential layer of security...
Manage your Account
The User Profile Management feature allows end-users to update their personal details, addresses,...
Your OPSCOM Dashboard: Your Parking Central!
The User Portal Dashboard is the primary landing page for end-users accessing the system. Its pri...
PDF Report Generation Issues
The PDF Report Generation troubleshooting guide provides instruction on identifying and resolving...
Towed Vehicles Report
The Towed Vehicles Report allows administrators to generate a detailed list of all parking violat...
Violations by Location/Officer Report
The Violations by Location and Officer Report allows administrators to analyze enforcement activi...
Sending Invoices in Advance of Payment
This process allows OPSCOM administrators to roll over active permits and issue formal invoices t...
Permit Invoicing
The Permit Invoicing feature allows administrators to generate, manage, and distribute billing st...
Invoice Search
The Invoice Search feature allows administrators to locate, view, and export billing records with...
Re-Sending an Invoice
The Re-Sending an Invoice functionality allows administrators to quickly generate and deliver a d...
Adjusting a violation to zero dollars
This article outlines how OPSCOM administrators can adjust a violation fine to zero dollars, conv...
Paying a Violation Anonymously on the Administrator Interface
The Anonymous Violation Payment feature allows administrators to process parking ticket payments ...
Technical Schematic - Step #1
This article outlines the system logic and automated workflow for processing new violations and p...