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Recovering a Password

OPS-COM User Portal

Locked out? Let's get that sorted! Here's how to reset your password and get back into OPS-COM. ...

Updated 2 days ago by Cedar Boulianne

Multi-Factor Authentication

OPS-COM User Portal

To enable Multi-Factor Authentication (MFA) and start using one-time passwords, follo...

Updated 2 days ago by Cedar Boulianne

Uploading Files

OPS-COM User Portal

This article will walk users through how they can upload files through the user portal. Quick St...

Updated 2 days ago by Cedar Boulianne

Using Forms on the User Portal

OPS-COM User Portal

The Forms module is useful for clients to communicate with the organization about special request...

Updated 2 days ago by Cedar Boulianne

Making Guest Payments

OPS-COM User Portal

If an individual does not want to create an account or enter personal information when paying for...

Updated 2 days ago by Cedar Boulianne

Making Payments with a User Profile

OPS-COM User Portal

Please note: Not all parking providers support Cash or Cheque (Promise to Pay) payments. Always c...

Updated 2 days ago by Cedar Boulianne

Appealing Parking Violations

OPS-COM User Portal

This article explains how to use the OPS-COM user portal to appeal violations. Quick Steps: ...

Updated 2 days ago by Cedar Boulianne

Purchase a Parking Permit

OPS-COM User Portal

The Purchase a Parking Permit option allows customers to purchase either regular parking permits ...

Updated 2 days ago by Cedar Boulianne

Purchasing a Locker

OPS-COM User Portal

The Purchase a Locker option allows customers to rent a locker. Quick Steps: Click the 'Loc...

Updated 2 days ago by Cedar Boulianne

Add, Edit, and Activate Your Vehicles

OPS-COM User Portal

Buying permits? You'll add your vehicle here! Edit existing ones, and manage active vehicles—quic...

Updated 2 days ago by Cedar Boulianne

Manage your Payment Methods & Subscriptions

OPS-COM User Portal

Ready to add a credit card? The following guide will walk you through that! Please note: Not all...

Updated 2 days ago by Cedar Boulianne

Viewing your History

OPS-COM User Portal

Curious about your parking activity? Let's take a peek! You can view your lockers, permits, payme...

Updated 2 days ago by Cedar Boulianne

Update your User Profile

OPS-COM User Portal

Want to tweak your profile? Super easy! Here's how to change your details, update your address, o...

Updated 2 days ago by Cedar Boulianne

Registering as a User

OPS-COM User Portal

New to OPS-COM? Let's get you set up! To unlock all the cool features like buying parking and man...

Updated 2 days ago by Cedar Boulianne

Setting Permit State for a Lost or Stolen Permit

Administrators 🚗Permit Management - ParkAdmin

This process will explain how to set the state of a permit to lost. It will also illustrate the p...

Updated 4 days ago by Cedar Boulianne

Managed Wait List

Administrators 🚗Permit Management - ParkAdmin

Set Up To set up the system to be able to use this you need to set up 3 settings Select the c...

Updated 2 weeks ago by Cedar Boulianne

Powering a Tattile Mobile LPR Camera

LPR Cameras Tattile Cameras

Standard Hardware There are several pieces of gear that comprise the OPS-COM LPR system. A typic...

Updated 2 weeks ago by Shannon Jones

IP Filtering for access to OPS-COM

Administrators System Configuration

What is an IP Address An IP address is an address used in order to uniquely identify a device on...

Updated 2 weeks ago by Shannon Jones

User - Vehicles Tab

Administrators 👥User Management

The Vehicles tab on the Edit User Profile screen allows administrators to add, edit and remove ve...

Updated 3 weeks ago by Cedar Boulianne

Configuration Checklist

Administrators System Configuration

Some System Configuration that Must be Done For more details on system settings please see Syst...

Updated 3 weeks ago by Nicole