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Feature Overview - Rollover/Renew Permits
Permit rollovers, also referred to as renewals, describe the process of transitioning an existing...
Email Templates
Email Templates in OPSCOM allow administrators to customize the content and appearance of automat...
Boot Management and Self-Release System
This article provides a comprehensive overview of the Boot Management and Self-Release System. Th...
Phase 1 - Learning the Basics
Welcome to OperationsCommander! We are delighted to have you on board as you begin your journey t...
Part 2: Equipment Set-Up
Let's connect all the gear. A typical OPSCOM LPR system includes a Survision LPR camera, a PL8RDR...
Manage Admin User Accounts
Creating and managing administrator accounts in OPSCOM is essential for granting system access to...
Recovering a Password
Locked out? Let's get that sorted! Here's how to reset your password and get back into OPSCOM. ...
Reports Overview
Report Title When do we use this? Parking Reports Detailed Permit Sales Rep...
Enterprise Onboarding Schedule
Phase 1 (estimate: 2 weeks) After we receive your signed contract, we’ll kick off your project w...
Active Permit Report
The Active Permit Report provides administrators with a comprehensive overview of all currently v...
Permit Sales Report
In Parking Management, hover over the 'Permit Management' icon and click 'Reports' then 'Permit S...
Real-Time Parking Map
This article describes the setup and use of the Real-Time Parking Map. This feature provides a pu...
Configuring SAML SSO with OPSCOM
What is Single Sign-On (SSO) Single Sign-On (SSO) simplifies user access to OPSCOM by allowing t...
Connecting to the PL8RDR
In order to scan plates, the PL8RDR computer will need to be connected to a handheld device runni...
Setting Up Your Survision LPR Camera
Note: This is assuming you have a PL8RDR computer already set up. See the PL8RDR information sect...
LPR Annual Camera Maintenance Suggestions
1. Physical & Lens Care Since the Picopak relies on high-speed image capture (60 fps) and intern...
Troubleshooting - Email Server Communication Errors
Communication errors in OPSCOM, often manifested as "Communication Error" messages to users, typi...
Using the OPSCOM-ARC System Dashboard & Widgets
The OperationsCommander (OPSCOM)dashboard is a fully customizable, widget-based analytics dashboa...
Admin Dashboard Setup (Quick Start)
The OPSCOM Dashboard is a fully customizable, widget-based analytics dashboard built into the adm...
Single Sign-On (SSO) and OperationsCommander - What do you need to Consider?
Single Sign-On (SSO) offers a streamlined and secure way for your organization's users to access ...