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Part 2: Equipment Set-Up

LPR Installation Manual Getting Started: First-Time Setup ✨

Let's connect all the gear. A typical OPSCOM LPR system includes a Survision LPR camera, a PL8RDR...

Updated 27 minutes ago by Phil OPS-COM

Boot Management and Self-Release System

Customization and Integration

This article provides a comprehensive overview of the Boot Management and Self-Release System. Th...

Updated 17 hours ago by Laurie McIntosh

Manage Admin User Accounts

Setup & Configuration for Admins Admin Management Tools

Creating and managing administrator accounts in OPSCOM is essential for granting system access to...

Updated 23 hours ago by Cedar Boulianne

Recovering a Password

OPSCOM User Portal

Locked out? Let's get that sorted! Here's how to reset your password and get back into OPSCOM.  ...

Updated 1 day ago by Cedar Boulianne

Reports Overview

The OPSCOM Admin Portal OPSCOM Reports

Report Title When do we use this? Parking Reports  Detailed Permit Sales Rep...

Updated 1 day ago by Jennifer Goodchild

Enterprise Onboarding Schedule

New Client Onboarding

Phase 1 (estimate: 2 weeks) After we receive your signed contract, we’ll kick off your project w...

Updated 1 day ago by Phil OPS-COM

Active Permit Report

System Reports Parking Reports

The Active Permit Report provides administrators with a comprehensive overview of all currently v...

Updated 1 day ago by Jennifer Goodchild

Permit Sales Report

System Reports Parking Reports

In Parking Management, hover over the 'Permit Management' icon and click 'Reports' then 'Permit S...

Updated 2 days ago by Cedar Boulianne

Real-Time Parking Map

The OPSCOM Admin Portal Permit Management - ParkAdmin

This article describes the setup and use of the Real-Time Parking Map. This feature provides a pu...

Updated 2 days ago by Jennifer Goodchild

Configuring SAML SSO with OPSCOM

Setup & Configuration for Admins System Configuration

What is Single Sign-On (SSO) Single Sign-On (SSO) simplifies user access to OPSCOM by allowing t...

Updated 2 days ago by Phil OPS-COM

Connecting to the PL8RDR

LPR Cameras Setup & Playbook

In order to scan plates, the PL8RDR computer will need to be connected to a handheld device runni...

Updated 5 days ago by Shannon Jones

Setting Up Your Survision LPR Camera

LPR Cameras Setup & Playbook Survision LPR Camera

Note: This is assuming you have a PL8RDR computer already set up. See the PL8RDR information sect...

Updated 5 days ago by Cedar Boulianne

LPR Annual Camera Maintenance Suggestions

LPR Cameras Setup & Playbook Survision LPR Camera

1. Physical & Lens Care Since the Picopak relies on high-speed image capture (60 fps) and intern...

Updated 5 days ago by Shannon Jones

Troubleshooting - Email Server Communication Errors

Setup & Configuration for Admins System Configuration

Communication errors in OPSCOM, often manifested as "Communication Error" messages to users, typi...

Updated 6 days ago by Jennifer Goodchild

Using the OPSCOM-ARC System Dashboard & Widgets

The OPSCOM Admin Portal Landing Page and Dashboards

The OperationsCommander (OPSCOM)dashboard is a fully customizable, widget-based analytics dashboa...

Updated 1 week ago by Shannon Jones

Admin Dashboard Setup (Quick Start)

Setup & Configuration for Admins System Configuration

The OPSCOM Dashboard is a fully customizable, widget-based analytics dashboard built into the adm...

Updated 1 week ago by Cedar Boulianne

Single Sign-On (SSO) and OperationsCommander - What do you need to Consider?

Customization and Integration

Single Sign-On (SSO) offers a streamlined and secure way for your organization's users to access ...

Updated 1 week ago by Jennifer Goodchild

VPAT - Tomahawk Technologies & OperationsCommander Accessibility Conformance Report

Product & Support Info

Revised Section 508 Edition - (Based on VPAT® Version 2.5) Legal Disclaimer - This Voluntary Pro...

Updated 1 week ago by Shannon Jones

Phase 4 - Learning to Use OperationsCommander

New Client Onboarding

Now that you have OPSCOM set up, you can learn how to use it! The self-guided training is divided...

Updated 1 week ago by Cedar Boulianne

🚀 The Evolution of OPSCOM: Introducing Project Eevee & Project Butterfly

The OPSCOM Admin Portal OperationsCommander & Locker Management

Since launching ParkAdmin in the early 2000s, your parking needs have become more sophisticated. ...

Updated 1 week ago by Shannon Jones