Recently Updated Pages
Managing Incident Categories and Sub-Categories
Incident Categories and Sub-Categories in OPS-COM are used to define and classify incidents repor...
Managing Ethnic Types
Ethnic Types in OPS-COM allows administrators to define and manage a picklist of ethnic classific...
Viewing Your Waitlist Position
Ever wonder where you stand on a waitlist? OPS-COM makes it easy to keep track! You can see your ...
Best Practices
Know your Version It is important to always be running the latest version of OPS-COM for Android...
Appealing Your Parking Violation
Think a parking ticket might have landed on your windshield unfairly? No worries, we're here to h...
Configuring Multi-Factor Authentication on the User Portal
Multi-Factor Authentication (MFA) adds a crucial second layer of security to user accounts in OPS...
Uploading and Managing Files
The Manage Files section in your OPS-COM Admin site provides a centralized repository for all fil...
Password and Security Settings
The Security Settings in OPS-COM provide administrators with critical tools to enforce robust pas...
Translations
Where are Translations Supported Currently, translations are only supported on the user side, ho...
Templates and Design
Overview The User Portal system allows your clients to register, add vehicles, purchase permits ...
Pages and Content Blocks
Accessing System Messaging To access and manage your System Messaging navigate to the gears icon...
Email Templates
Email Templates in OPS-COM allow administrators to customize the content and appearance of automa...
User Portal Branding and Setup
OPS-COM administrators can define global default branding for the User Portal. By configuring the...
Create or Refresh a Preview Space
Preview Spaces in OPS-COM provide clients and support staff with a secure, isolated testing envir...
Purging Incidents
The ability to purge incidents from OPS-COM allows administrators to permanently remove outdated ...
Lot Groups Management
Lot Groups in OPS-COM allow administrators to logically group similar parking lots together, trea...
Display Waitlist Position - Released June 2025
🎉 Exciting news for OPS-COM waitlists! 🎉 We've made it super easy for your clients to see their s...
Restricting Payment of Violations in Court Requested Conviction (CRC) Status
Click System Configuration, System Settings to ensure the settings that pertain to Collections...
Email Headers and Footers
Email Headers and Footers in OPS-COM allow administrators to define and manage reusable layout co...
OPS-COM on the Web
In order for this feature to work properly, the tablet must be in an area in which it...