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Recently Updated Pages

Managing Ethnic Types

Adminstrators - Setup & Configuration Incidents Configuration

Ethnic Types in OPS-COM allows administrators to define and manage a picklist of ethnic classific...

Updated 2 months ago by Cedar Boulianne

Viewing Your Waitlist Position

OPS-COM User Portal

Ever wonder where you stand on a waitlist? OPS-COM makes it easy to keep track! You can see your ...

Updated 2 months ago by Cedar Boulianne

Best Practices

Legacy Android Enforcement App - OPS-CO... Best Practices

Know your Version It is important to always be running the latest version of OPS-COM for Android...

Updated 2 months ago by Cedar Boulianne

Appealing Your Parking Violation

OPS-COM User Portal

Think a parking ticket might have landed on your windshield unfairly? No worries, we're here to h...

Updated 2 months ago by Laurie McIntosh

Uploading and Managing Files

Adminstrators - Setup & Configuration System Configuration

The Manage Files section in your OPS-COM Admin site provides a centralized repository for all fil...

Updated 2 months ago by Cedar Boulianne

Translations

Adminstrators - Setup & Configuration Content & Design

Where are Translations Supported Currently, translations are only supported on the user side, ho...

Templates and Design

Adminstrators - Setup & Configuration Content & Design

Overview The User Portal system allows your clients to register, add vehicles, purchase permits ...

Updated 2 months ago by Cedar Boulianne

Pages and Content Blocks

Adminstrators - Setup & Configuration Content & Design

Accessing System Messaging To access and manage your System Messaging navigate to the gears icon...

Updated 2 months ago by Cedar Boulianne

Email Templates

Adminstrators - Setup & Configuration Content & Design

Email Templates in OPS-COM allow administrators to customize the content and appearance of automa...

Updated 2 months ago by Cedar Boulianne

User Portal Branding and Setup

Adminstrators - Setup & Configuration Content & Design

OPS-COM administrators can define global default branding for the User Portal. By configuring the...

Updated 2 months ago by Cedar Boulianne

Lot Groups Management

Adminstrators - Setup & Configuration Parking Configuration

Lot Groups in OPS-COM allow administrators to logically group similar parking lots together, trea...

Updated 2 months ago by Shannon Jones

Display Waitlist Position - Released June 2025

2025 Wishlist Items in Progress

🎉 Exciting news for OPS-COM waitlists! 🎉 We've made it super easy for your clients to see their s...

Updated 2 months ago by Shannon Jones

Restricting Payment of Violations in Court Requested Conviction (CRC) Status

Admin Portal 🚓Violations/Citations and Appeals - Vio...

 Click System Configuration, System Settings to ensure the settings that pertain to Collections...

Updated 2 months ago by Cedar Boulianne

Email Headers and Footers

Adminstrators - Setup & Configuration Content & Design

Email Headers and Footers in OPS-COM allow administrators to define and manage reusable layout co...

Updated 2 months ago by Cedar Boulianne

Reset Settings for OPS-COM for Android

Legacy Android Enforcement App - OPS-CO... System Settings

From time to time you may be told to perform the Reset Settings function in the OPS-COM for Andro...

Updated 2 months ago by Cedar Boulianne

Purchase a Parking Permit

OPS-COM User Portal

Time to buy parking! You can purchase a standard permit that usually covers a specific time perio...

Updated 2 months ago by Cedar Boulianne

Manage your Payment Methods & Subscriptions

OPS-COM User Portal

Ready to add a credit card? The following guide will walk you through that! Please note: Not all...

Updated 2 months ago by Cedar Boulianne

Sort Violations for Quick Access

Adminstrators - Setup & Configuration Violations Configuration

OPS-COM allows administrators to customize the display order of Ticket Offence Items (violations)...

Updated 2 months ago by Cedar Boulianne

System Messaging Checklist

Training Agenda

What Needs Your Attention Here is the list of all the major pages and messaging you will want to...

Updated 2 months ago by Shannon Jones

Ticket Offence Items

Adminstrators - Setup & Configuration Violations Configuration

Ticket Offence Items define the specific violations (e.g., "Parked with No Proof of Payment," "Ex...

Updated 2 months ago by Cedar Boulianne