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Cancelling an Invoice
This article explains how to cancel an existing invoice within the OPSCOM system. This feature al...
Types of Reimbursement
The OPSCOM system provides three primary methods for modifying or reversing financial transaction...
Adjustments
The Transaction Adjustments feature allows OPSCOM administrators to modify the financial balance ...
Cancel Transaction
The Cancel Transaction feature allows OPSCOM administrators to void an incomplete or erroneous pa...
What does a refund look like in the system?
The refund process allows OPSCOM administrators to reverse completed transactions directly from a...
Admin Portal Violation Payments with Credit Card
The Admin Portal Violation Payments with Credit Card process allows administrators to manually pr...
Admin Portal Cash, Cheque or Debit Payment
The Admin Portal Manual Permit Payments feature allows administrators to process in-person, offli...
Payment Reconciliation: Submitted / Processed
The Payment Reconciliation page allows administrators to effectively track and manage the status ...
Auto Email Notifications for Warnings
The Auto Email Notifications for Warnings feature allows administrators to automatically dispatch...
Security PIN on Violations - How is it used
The Security PIN on Violations feature appends a randomized, two-character code to the end of a p...
Replication Status (Enforce)
The Replication Status screen within the OPSCOM Enforce App displays the synchronization state of...
Manual Update or Installation
The Manual Update or Installation process allows users to install or update the legacy Android en...
Dispatch Log
The Dispatch Log feature allows administrators and dispatchers to record and track all inquiries ...
LPR Scanning Information
The LPR Scanning Information interface provides real-time data and visual cues when using the han...
Virtual Chalking Explanation
Virtual chalking (or e-chalking) is an electronic process in the OPSCOM Enforce app that precisel...
Plate Capture using Hand Held
The Plate Capture feature utilizes Optical Character Recognition (OCR) to allow parking enforceme...
Zebra Sticker Printers
The Zebra Sticker Printers feature provides a comprehensive guide for configuring dedicated Zebra...
Templates and Design
The Templates and Design module allows administrators to heavily customize the visual functionali...
Municipal Violations and Collections
The Municipal Violations and Collections process allows Ontario-based municipal clients to manage...
🚀 The Evolution of OPSCOM: Introducing Project Eevee & Project Butterfly
The OPSCOM platform is currently undergoing a strategic transformation to modernize workflows and...