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Handheld Devices and Commons

Setup & Configuration for Admins Admin Tools & Data Maintenance

The Handhelds Devices section in OPSCOM allows administrators to manage and configure handheld de...

Updated 1 week ago by Cedar Boulianne

Setting up Quick Pay/Guest Payments

Admin Portal Payments and Transaction Flow

This article describes the Guest Payments feature. Guest Payments allows guest users to look up a...

Updated 1 week ago by Cedar Boulianne

Preparing to Import Your User Data

New Client Onboarding

Many customers wish to port over existing data when they purchase the OperationsCommander system....

Updated 1 week ago by Shannon Jones

Importer Field Descriptions

Setup & Configuration for Admins Admin Tools & Data Maintenance

This article provides a comprehensive guide to the fields used within the OPSCOM Database Importe...

Updated 1 week ago by Cedar Boulianne

Purging Incidents

Setup & Configuration for Admins Admin Tools & Data Maintenance

The ability to purge incidents from OPSCOM allows administrators to permanently remove outdated i...

Updated 1 week ago by Shannon Jones

Configuring SAML SSO with OPSCOM

Setup & Configuration for Admins System Configuration

What is Single Sign-On (SSO) Single Sign-On (SSO) simplifies user access to OPSCOM by allowing t...

Updated 1 week ago by Shannon Jones

Limiting Active Vehicles

Setup & Configuration for Admins User Configuration

OPSCOM allows administrators to control the number of active vehicles a user can have associated ...

Updated 1 week ago by Cedar Boulianne

User Types

Setup & Configuration for Admins User Configuration

User Types in OPSCOM categorize your system users (e.g., Student, Staff, Public) and control vari...

Updated 1 week ago by Jaydon Jones

Email Templates

Setup & Configuration for Admins Content & Design

Email Templates in OPSCOM allow administrators to customize the content and appearance of automat...

Updated 1 week ago by Cedar Boulianne

User Portal Branding and Setup

Setup & Configuration for Admins Content & Design

OPSCOM administrators can define global default branding for the User Portal. By configuring the ...

Updated 1 week ago by Cedar Boulianne

Manage Admin User Accounts

Setup & Configuration for Admins Admin Management Tools

Creating and managing administrator accounts in OPSCOM is essential for granting system access to...

Updated 1 week ago by Cedar Boulianne

Payroll Deduction Report

System Reports

This article explains how to use the Processed Payroll Deduction Report. This report provides OPS...

Updated 1 week ago by Cedar Boulianne

Handhelds Devices Settings (Handheld Commons)

Setup & Configuration for Admins Violations Configuration

The Handhelds Devices section in OPSCOM allows administrators to manage and configure handheld de...

Updated 1 week ago by Cedar Boulianne

Managing Violation/Citation Appeals

Admin Portal Violations/Citations and Appeals - Viol...

The Appeals Report in OPSCOM provides administrators with a centralized view to review, manage, a...

Updated 1 week ago by Cedar Boulianne

Managed Waitlist

Admin Portal Permit Management - ParkAdmin

The OPSCOM Managed Waitlist system automates the process of assigning available permits to waitli...

Updated 1 week ago by Cedar Boulianne

Pricing and Lot Admin

Admin Portal Permit Management - ParkAdmin

The Pricing and Lot Admin page is a central management tool for OPSCOM administrators to create n...

Updated 1 week ago by John Griffiths

User - Payments Tab

Admin Portal User Management

The Payments tab allows administrators to process user payments for one or all payment types due ...

Updated 1 week ago by Cedar Boulianne

Archiving or Disabling a User

Admin Portal User Management

Archiving or Disabling a User Account in OPSCOM allows administrators to deactivate user access w...

Updated 1 week ago by Cedar Boulianne

User Profile Overview

Admin Portal User Management

The User Profile Landing Page in OPSCOM serves as an administrator's central dashboard for a user...

Updated 1 week ago by Shannon Jones

Using the Database Importer (Beta)

Setup & Configuration for Admins Admin Tools & Data Maintenance

The Database Importer in OPSCOM provides administrators with a powerful tool to import existing d...

Updated 1 week ago by Jaydon Jones