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Duplicate Vehicles

Administrators šŸ‘„User Management

Duplicate vehicles in the OPS-COM system can cause quite a bit of confusion especially when there...

Updated 2 weeks ago by Laurie McIntosh

Merge Vehicles

Administrators šŸ‘„User Management

TheĀ Merge Vehicles option is used to combine two vehicles into one vehicle.Ā Ā It can also be used ...

Updated 2 weeks ago by Laurie McIntosh

Search by Plate

Administrators šŸ‘„User Management

TheĀ Search by Plate option allows Administrators to locate vehicles, and view the user, vehicle d...

Updated 2 weeks ago by Laurie McIntosh

Edit Primary Driver

Administrators šŸ‘„User Management

The designation Primary Driver is put in place to identify the owner of the vehicle in most cases...

Updated 2 weeks ago by Laurie McIntosh

Bulk Email Users

Administrators šŸ‘„User Management

TheĀ Email Users functionality allows administrators to email users with notices or important info...

Updated 3 weeks ago by Laurie McIntosh

Merge User

Administrators šŸ‘„User Management

TheĀ Merge Users option is used to combine two profiles for the same person into one user profile....

Updated 3 weeks ago by Laurie McIntosh

Bulk User Type Change

Administrators šŸ‘„User Management

The Bulk User Type Change tool allows administrators to change User Types in bulk. This is useful...

Updated 3 weeks ago by Laurie McIntosh

Unlink a Vehicle from User Profile

Administrators šŸ‘„User Management

Users come and go in the system, and so do their associations to vehicles.Ā  This page deals with ...

Updated 3 weeks ago by Laurie McIntosh

User - Incident History

Administrators šŸ‘„User Management

We are in the process of converting this page and will update once fully converted. There are a ...

Updated 3 weeks ago by Laurie McIntosh

User - History Tab

Administrators šŸ‘„User Management

TheĀ History tab allows administrators to view/edit all transactions and adjustments (locker reser...

Updated 3 weeks ago by Laurie McIntosh

User - Payments Tab

Administrators šŸ‘„User Management

TheĀ Payments tab allows administrators to process user payments for one or all payment types due ...

Updated 3 weeks ago by Laurie McIntosh

User - Parking Tab

Administrators šŸ‘„User Management

TheĀ Parking tab allows administrators to sell parking permits (standard parking permits and tempo...

Updated 3 weeks ago by Laurie McIntosh

User - Vehicles Tab

Administrators šŸ‘„User Management

TheĀ Vehicles tab on the Edit User Profile screen allows administrators to add, edit and remove ve...

Updated 3 weeks ago by Laurie McIntosh

User Profile Landing Page

Administrators šŸ‘„User Management

The User Profile Landing Page is the first page you are presented with when accessing a user's pr...

Updated 3 weeks ago by Luke Wooldridge

Registering a New User

Administrators šŸ‘„User Management

To start using theĀ OPS-COM User Portal, all customers must register as a new user. User Registrat...

Updated 3 weeks ago by Luke Wooldridge

Setting up Quick Pay/Guest Payments

Administrators Payments and Transaction Flow

Introduction Guest Payments allow users to quickly lookup and appeal and/or pay their ticket wit...

Updated 3 weeks ago by Justin Gendron

User - Purchase a Locker

Administrators šŸ‘„User Management

TheĀ LockersĀ tab on theĀ User Landing PageĀ allows administrators to rent lockers to users.Ā  Users c...

Updated 1 month ago by Laurie McIntosh

User Search

Administrators šŸ‘„User Management

User Search allows administrators to find user information to view/edit. Quick Steps: Go to...

Updated 1 month ago by Laurie McIntosh

Payment Management (Subscriptions)

Administrators šŸ‘„User Management

Subscriptions are used to allow you to tag a default method of payment for any permits that you r...

Updated 1 month ago by Laurie McIntosh

Using Tax Exemption

Administrators šŸ‘„User Management

Tax Exemption Codes are supported in the OPS-COM system.Ā  If a user has a tax exemption code on t...

Updated 1 month ago by Laurie McIntosh