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Payment Management (Subscriptions)
Subscriptions are used to allow you to tag a default method of payment for any permits that you r...
Using Tax Exemption
Tax Exemption Codes are supported in the OPS-COM system. If a user has a tax exemption code on t...
Disable Browser Auto-fill and Auto-Complete
When using OPS-COM to complete a User Profile, the browser's auto-complete feature can cause prob...
Quick Search Tool Functionality
The Quick Search tool allows you to quickly find information in OPS-COM by searching specific fie...
System Dashboard
The system dashboard has been reworked to provide greater flexibility. Items on the dashboard are...
Uploading Files
This article will walk users through how they can upload files through the user portal. Quick St...
Using Forms on the User Portal
The Forms module is useful for clients to communicate with the organization about special request...
Making Guest Payments
If an individual does not want to create an account or enter personal information when paying for...
Appealing Parking Violations
This article explains how to use the OPS-COM user portal to appeal violations. Quick Steps: ...
Purchase a Parking Permit
The Purchase a Parking Permit option allows customers to purchase either regular parking permits ...
Registering a User Profile
To start using the OPS-COM User Portal, all customers must register as a new user. This will allo...
Multi-Factor Authentication
To enable Multi-Factor Authentication (MFA) and start using one-time passwords, follo...
Purchasing a Locker
The Purchase a Locker option allows customers to rent a locker. Quick Steps: Click the Lock...
Recovering a Lost Password
If you've forgotten your password, follow these steps to recover it and regain access to your acc...
Registering and Editing Vehicles
If you are selling Parking Permits on your User Portal, your clients must register their vehicles...
View User Profile History
Clients can view a summary of all the history including Lockers, Parking Permits, Access Cards, V...
Edit Your Profile and Update Your Address
If at any time a customer needs to make changes to their profile (e.g. the customer moves and has...
Edit the Landing Page Messages
When you sign in to OPS-COM initially, you are presented with a landing page. This message is ref...
Bambora Checkout
To properly configure your Bambora/Wordline payment type in OPS-COM you will require two separate...
QR Code Guest Temporary Permitting
Quick Steps to Configure Zero Dollar or Paid QR Codes System Configuration ->Users ->Types -...