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Managed User Import (SFTP)

Customization and Integration

For clients that cannot take advantage of our User Import APIs, our SFTP Managed User Import allo...

Updated 2 weeks ago by Shannon Jones

Create or Refresh a Preview Space

Setup & Configuration for Admins Admin Tools & Data Maintenance

The Preview Space feature allows administrators to generate a secure, isolated testing environmen...

Sending Email with OPSCOM

Customization and Integration

Sending email from OPSCOM is a key element of communicating with your clients. This communication...

Updated 2 weeks ago by Shannon Jones

Using Your Own Domain - Vanity URL

New Client Onboarding

OPSCOM supports the use of vanity URLs, allowing organizations to maintain consistent branding by...

Setup Checklist

New Client Onboarding

The Setup Checklist is a central tool designed to guide new OPSCOM administrators through the cri...

Temporary Documentation for the Mistall Pilot

Customization and Integration Integrations and Partners

Overview Mistall is a service that is used to count cars in a physical lot, using cameras to tra...

Security Whitepaper

Product & Support Info

As do many, we take security very seriously!  We understand that the data we have been entrusted ...

ParkMobile - Permits API Integration

Customization and Integration Integrations and Partners

Introduction ParkMobile is a service that offers on-demand parking payments, similar to HotSpot....

Hotspot - Permits Integration

Customization and Integration Integrations and Partners

To configure a lot to work with the HotSpot app, you must configure a zone for any lot where you ...

Hazing Transparency Report

The OPSCOM Admin Portal IncidentAdmin

This article outlines the setup and use of compliance and reporting features designed to be ful...

Fire Safety Report

The OPSCOM Admin Portal IncidentAdmin

This article outlines the setup and use of compliance and reporting features designed to be ful...

Troubleshooting (Clery reports)

System Reports Incident Reports: Clery Act

This article provides OPSCOM administrators with a quick troubleshooting checklist to diagnose an...

OC Prime - New Temp Permit Functionality

The OPSCOM Admin Portal Permit Management - ParkAdmin

The Temporary Permit Rate Templates feature allows administrators to control pricing, eligibility...

Updated 2 weeks ago by Shannon Jones

OPSCOM Web

OPSCOM Enforce - iOS & Android Installation Setup & Maintenance

The OPSCOM on the Web feature provides a convenient shortcut from the mobile application directly...

Working in Varying Lighting

OPSCOM Enforce - iOS & Android Installation Setup & Maintenance

The Working in Low and Bright Light guide outlines how to manage device screen brightness and opt...

Weak Wi-Fi and its effects

OPSCOM Enforce - iOS & Android Installation Setup & Maintenance

The How weak Wi-Fi can affect OPSCOM guide outlines how network connectivity impacts the applicat...

Updated 2 weeks ago by Cedar Boulianne

Best Practices (Enforce)

OPSCOM Enforce - iOS & Android Installation Setup & Maintenance

The Best Practices guide outlines the recommended daily maintenance routines for field enforcemen...

Updated 2 weeks ago by Cedar Boulianne

Managing Categories

OPSCOM Enforce - iOS & Android Enforce System Settings

The Incident Categories feature allows organizations to classify and organize different types of ...

Auto-Update

OPSCOM Enforce - iOS & Android Enforce System Settings

The Setting Device to Auto Update process allows organizations to configure their handheld device...

System Settings (Enforce)

OPSCOM Enforce - iOS & Android Enforce System Settings

The System Settings area in the OPSCOM Enforce application provides centralized control over the ...