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Starting your Enterprise Onboarding

New Client Onboarding

A delightful and seamless deployment is a team effort. To ensure the system meets all your unique...

Updated 3 weeks ago by Cedar Boulianne

Customer Support FAQ

Product & Support Info

How do I launch a support ticket? The best way to launch a support ticket is to email support@op...

Updated 3 weeks ago by Cedar Boulianne

Enterprise Onboarding Schedule

New Client Onboarding

Phase 1 (estimate: 2 weeks) After we receive your signed contract, we’ll kick off your project w...

Updated 3 weeks ago by Shannon Jones

Data Maintenance Articles

Adminstrators - Setup & Configuration Admin Tools & Data Maintenance

Data maintenance is crucial for ensuring the accuracy, reliability, and optimal performance of an...

Updated 3 weeks ago by Shannon Jones

Phase 3 - Config and Admin Options

New Client Onboarding

It's time to unlock the power of OperationsCommander and get this system configured! This is wher...

Updated 3 weeks ago by Laurie McIntosh

Phase 2 - Payment Provider Setup

New Client Onboarding

Standard Hosted Payment Providers Using Hosted Payments is the most delightful and secure way to...

Updated 3 weeks ago by Jaydon Jones

Ticket Printing (Legacy) - Zebra Printer Configuration (Android Only)

Legacy Android Enforcement App - OPSCOM...

This Zebra Printer Configuration allows administrators to set up and connect Zebra mobile printer...

Updated 3 weeks ago by Cedar Boulianne

Hang Tag Printing

Admin Portal Permit Management - ParkAdmin

In Parking Management, hover over the Permit Management icon, and click Hang Tag Printing. The V...

Updated 3 weeks ago by Cedar Boulianne

Detailed Permit Sales Report by Lot

System Reports Parking Reports

The Detailed Permit Sales Report by Lot provides administrators with a granular view of permit tr...

Updated 3 weeks ago by Cedar Boulianne

Lot Value Report

System Reports Parking Reports

The Lot Value Report provides a real-time snapshot of permit utilization across all parking lots....

Updated 3 weeks ago by Cedar Boulianne

Multi-Factor Authentication - User Portal

OPSCOM User Portal

Some parking providers support Multi-Factor Authentication (MFA). To enable MFA, and start us...

Updated 3 weeks ago by Cedar Boulianne

Enhanced Admin Security: Multi-Factor Authentication (MFA)

Admin Portal

We have recently added a critical security layer for our Admin users: Multi-Factor Authentication...

Updated 3 weeks ago by Cedar Boulianne

Configuring Multi-Factor Authentication on the User Portal

Adminstrators - Setup & Configuration System Configuration

Multi-Factor Authentication (MFA) adds a crucial second layer of security to user accounts in OPS...

Updated 3 weeks ago by Cedar Boulianne

Permit Sales by Lot by Month

System Reports Parking Reports

The Permit Sales by Lot by Month report provides OPS-COM administrators with a detailed breakdown...

Updated 4 weeks ago by Cedar Boulianne

Preparing to Import Your User Data

New Client Onboarding

Many customers wish to port over existing data when they purchase the OperationsCommander system....

Updated 4 weeks ago by Shannon Jones

Using Your Own Domain - Vanity URL

New Client Onboarding

OPSCOM supports the use of vanity URLs to keep your branding consistent for all your clients. Thi...

Updated 4 weeks ago by Co-op Student

Setup Checklist

New Client Onboarding

New to OPSCOM and you need a little guidance as to what messaging needs your attention? This arti...

Updated 4 weeks ago by Co-op Student

Security Whitepaper

Product & Support Info

As do many, we take security very seriously!  We understand that the data we have been entrusted ...

Updated 4 weeks ago by Co-op Student

September 2025

Release Notes

Improvements NEW Feature - You asked for it, we listened! We have implemented an email unsub...

Updated 4 weeks ago by Shannon Jones

Unsubscribe Option for Email Notifications-Opt-Out

Admin Portal

This article describes the feature that allows users to unsubscribe from non-essential email comm...

Updated 4 weeks ago by Cedar Boulianne