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Managing Incident Relations

Adminstrators - Setup & Configuration Incidents Configuration

Incident Relations in OPSCOM allows administrators to define specific types of connections or rel...

Updated 4 months ago by Cedar Boulianne

Managing Incident Flags

Adminstrators - Setup & Configuration Incidents Configuration

Incident Flags in OPSCOM allow administrators to create custom tags or labels that can be attache...

Updated 4 months ago by Cedar Boulianne

Managing Ethnic Types

Adminstrators - Setup & Configuration Incidents Configuration

Ethnic Types in OPSCOM allows administrators to define and manage a picklist of ethnic classifica...

Updated 4 months ago by Cedar Boulianne

Viewing Your Waitlist Position

OPSCOM User Portal

Ever wonder where you stand on a waitlist? OPSCOM makes it easy to keep track! You can see your p...

Updated 4 months ago by Cedar Boulianne

Best Practices

Legacy Android Enforcement App - OPSCOM... Best Practices

Know your Version It is important to always be running the latest version of OPSCOM for Android....

Updated 4 months ago by Cedar Boulianne

Appealing Your Parking Violation

OPSCOM User Portal

Think a parking ticket might have landed on your windshield unfairly? No worries, we're here to h...

Updated 5 months ago by Laurie McIntosh

Uploading and Managing Files

Adminstrators - Setup & Configuration System Configuration

The Manage Files section in your OPSCOM Admin site provides a centralized repository for all file...

Updated 5 months ago by Cedar Boulianne

Templates and Design

Adminstrators - Setup & Configuration Content & Design

Overview The User Portal system allows your clients to register, add vehicles, purchase permits ...

Updated 5 months ago by Cedar Boulianne

Pages and Content Blocks

Adminstrators - Setup & Configuration Content & Design

Accessing System Messaging To access and manage your System Messaging navigate to the gears icon...

Updated 5 months ago by Cedar Boulianne

Email Templates

Adminstrators - Setup & Configuration Content & Design

Email Templates in OPSCOM allow administrators to customize the content and appearance of automat...

Updated 5 months ago by Cedar Boulianne

User Portal Branding and Setup

Adminstrators - Setup & Configuration Content & Design

OPSCOM administrators can define global default branding for the User Portal. By configuring the ...

Updated 5 months ago by Cedar Boulianne

Lot Groups Management

Adminstrators - Setup & Configuration Parking Configuration

Lot Groups in OPSCOM allow administrators to logically group similar parking lots together, treat...

Updated 5 months ago by Shannon Jones

Restricting Payment of Violations in Court Requested Conviction (CRC) Status

Admin Portal Violations/Citations and Appeals - Viol...

 Click System Configuration, System Settings to ensure the settings that pertain to Collections...

Updated 5 months ago by Cedar Boulianne

Email Headers and Footers

Adminstrators - Setup & Configuration Content & Design

Email Headers and Footers in OPSCOM allow administrators to define and manage reusable layout com...

Updated 5 months ago by Cedar Boulianne

Reset Settings for OPSCOM for Android

Legacy Android Enforcement App - OPSCOM... System Settings

From time to time you may be told to perform the Reset Settings function in the OPSCOM for Androi...

Updated 5 months ago by Cedar Boulianne

Sort Violations for Quick Access

Adminstrators - Setup & Configuration Violations Configuration

OPSCOM allows administrators to customize the display order of Ticket Offence Items (violations) ...

Updated 5 months ago by Cedar Boulianne

System Messaging Checklist

Training Agenda

What Needs Your Attention Here is the list of all the major pages and messaging you will want to...

Updated 5 months ago by Shannon Jones

Ticket Offence Items

Adminstrators - Setup & Configuration Violations Configuration

Ticket Offence Items define the specific violations (e.g., "Parked with No Proof of Payment," "Ex...

Updated 5 months ago by Cedar Boulianne

Locations - Sub Locations

Adminstrators - Setup & Configuration Location Configuration

Sub-locations in OPSCOM allow administrators to define more granular areas within a main location...

Updated 5 months ago by Cedar Boulianne

Locations

Adminstrators - Setup & Configuration Location Configuration

The Manage Locations feature in OPSCOM allows administrators to define and organize various physi...

Updated 5 months ago by Cedar Boulianne