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Recovering a Password

OPS-COM User Portal

Locked out? Let's get that sorted! Here's how to reset your password and get back into OPS-COM. ...

Updated 1 month ago by Cedar Boulianne

Viewing your History

OPS-COM User Portal

Curious about your parking activity? Let's take a peek! You can view your lockers, permits, payme...

Updated 1 month ago by Cedar Boulianne

Manage your Account

OPS-COM User Portal

Want to tweak your profile? Super easy! Here's how to change your details, update your address, o...

Updated 1 month ago by Shannon Jones

System Settings

Enforcement App System Settings

Local Device Settings  The first section of the System Settings screen contains device informati...

Updated 1 month ago by Luke Wooldridge

Issuing a Plate Violation

Enforcement App Violations and Chalking

Issuing Violations by Plate When logged into OPS-COM for Android, tap on the Search Vehicle menu...

Updated 1 month ago by Luke Wooldridge

Virtual Chalking

Enforcement App Violations and Chalking

What is E-Chalking (Virtual Chalking) in OPS-COM? Virtual chalking, or e-chalking is an ...

Updated 1 month ago by Luke Wooldridge

VPAT - Tomahawk Technologies & OperationsCommander Accessibility Conformance Report

Product Info

Revised Section 508 Edition - (Based on VPAT® Version 2.5) Legal Disclaimer - This Voluntary Pro...

Updated 1 month ago by Shannon Jones

The Differences Between Alerts, Plate and Vehicle Alarms and DNTT

Admin Portal Alarms

Alarms and DNTT states are similar in regards to be able to put a flag so to speak on a vehicle.D...

Updated 1 month ago by John Griffiths

Manage your Email Preferences - Summer 2025

2025 Wishlist Items in Progress

Hey OPS-COM Community! 👋 Get ready for some fantastic news that's going to make managing your ema...

Updated 1 month ago by Shannon Jones

Re-Sending an Invoice

Admin Portal 🧾Company Manager and Invoicing - Financ...

Re-Sending an Invoice In some cases, it may be necessary to re-send an invoice. For example, i...

Updated 2 months ago by Nicole

Cancelling an Invoice

Admin Portal 🧾Company Manager and Invoicing - Financ...

Cancelling an Invoice If a company would like users removed or changes made after the invoice ...

Updated 2 months ago by Nicole

Invoice Search

Admin Portal 🧾Company Manager and Invoicing - Financ...

Searching for an Invoice First, navigate to the invoice search page. The page can be found un...

Updated 2 months ago by Nicole

Violations From Static Cameras / Mailout Violations

Admin Portal 🚓Violations/Citations and Appeals - Vio...

Violations/Infractions can be created from a report that looks at chalk records. Before this can ...

Updated 2 months ago by Paul Warren

Incidents Summary Report

Admin Portal IncidentAdmin

Hover over the Incidents icon, click Reports then select Summary Report. This will take you ...

Recent Incidents Summary Report (Last 30 Days)

Admin Portal IncidentAdmin

1. Hover over the Incidents icon and select Recent Incidents. 2. This will bring up a table ...

Editing Incidents

Admin Portal IncidentAdmin

From the Incident Information page, select the 'Edit Incident' button Enter or change any ...

Incident Entry

Admin Portal IncidentAdmin

1. Hover over the Incidents icon and select Incident Entry. 2. This will take you to the Opene...

Search Incidents

Admin Portal IncidentAdmin

1. Hover over the Incidents icon and select Search Incidents. 2. This will take you to the Sea...

Configuring Incidents

Admin Portal IncidentAdmin

Here is the list of items that would have to be set up in the system prior to using the incident ...

IncidentAdmin Workflow

Admin Portal IncidentAdmin

Incidents can be reported in several ways: Campus Security may observe violations as they occu...