Using the OPSCOM App in DEMO Mode

The Using the OPSCOM App in DEMO Mode feature allows users to explore and test the legacy OPSCOM Parking Enforcement application without needing to officially register a handheld device. Its primary purpose is to provide a safe, pre-populated sandbox environment for training and familiarizing staff with the software's core functions. This article is intended for OPS-COM administrators and field enforcement personnel.

Setup and Configuration

No formal registration or backend configuration is required to access the demonstration environment.

Admin Side: Administrators do not need to configure specific user permissions or device profiles within the core OPS-COM portal for devices operating strictly in demo mode.

User Side (Enforcement Staff): Enforcement officers simply need to ensure the legacy Android application is successfully installed on their handheld device.

Using this Feature

Enforcement personnel can bypass the standard device registration screen to access a fully functional, pre-populated version of the application for testing purposes.

Accessing Demo Mode

1. Boot up the application after the initial installation on your Android device.

2. Tap DEMO MODE on the initial Device Not Recognized pop-up screen.

3. Review the sign-in screen. The demonstration username and password credentials will automatically populate.

4. Tap LOGIN to access the main index screen and begin testing.

Available Actions and Testing Scope

Once logged into DEMO mode, users can practice various core enforcement actions without affecting live database records. Recommended testing actions include:

• Searching Vehicles: Querying by plate or VIN.

• Searching Permits: Verifying active and unpaid permits.

• Searching People: Looking up user profiles and associated vehicles.

• Virtual Chalking: Practicing the digital tire chalking workflow.

• Issuing Violations: Generating both person and plate-based citations.

Key Information Displayed: Test Data Profiles

The demonstration environment is pre-loaded with sample data. Use the following profiles to test different search queries, permit statuses, and violation scenarios:

Best Practices and Considerations

• Use demo mode for training: Organizations should establish a business rule requiring all new field officers to complete training exercises in DEMO MODE before issuing live tickets. This ensures staff are comfortable with the interface and prevents accidental test violations from entering the live production database.