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Incident Checklist
Accessing the Checklist To access the checklist go into any incident and click on the Checklist ...
My Incident Tasks
Accessing your Tasks To access your tasks, click on Incidents, then click My Tasks To view t...
View Cameras
To view the cameras, go to Incidents icon, and click on View Camera 2. Next, you will...
Related Occurrences
Click the 'Incidents Menu' select 'Search Incidents'. In the Occurrence# field enter the I...
Dispatch Logs
Reviewing Dispatch Logs Hover over the Incidents icon, Dispatch, and select Dispatch Logs. ...
View Open Incidents
1. Hover over the Incidents icon and select View Open Incidents. 2. This will take administrat...
Incidents Summary Report by Category
1. Hover over the Incidents icon, click Reports and select Report by Category ...
Add, Edit, and Activate Your Vehicles
Buying permits? You'll add your vehicle here! Edit existing ones, and manage active vehicles—quic...
API Error Codes
API error codes indicate a failure while communicating with the OPS-COM API. Example Error Cont...
Server IP Addresses
Depending on various client project requirements you or your I.T. department may require server I...
Hotspot - Permits Integration
To configure a lot to work with the HotSpot app, you must configure a zone for any lot where you ...
Using Your Own Domain - Vanity URL
OPS-COM supports the use of vanity URLs to keep your branding consistent for all your clients. Th...
Setup Checklist
New to OPS-COM and you need a little guidance as to what messaging needs your attention? This art...
Temporary Documentation for the Mistall Pilot
Overview Mistall is a service that is used to count cars in a physical lot, using cameras to tra...
Security Whitepaper
As do many, we take security very seriously! We understand that the data we have been entrusted ...
ParkMobile - Permits API Integration
Introduction ParkMobile is a service that offers on-demand parking payments, similar to HotSpot....
Parking Logix - Parking Sensor Integration
Enable Parking Logix Integration Before you can use the Parking Logix integration on your system...
Integrating with OPS-COM
Considerations for Scoping an Integration Regardless of the integration we are scoping we need ...
Custom Development Expectations
Planning & Scope For clients wishing to pay for custom development, it is critical that a well t...
Product Information Sheets
Welcome to our Information Gallery Feel free to download our .pdf files to help you better under...