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Section 6 - Text2ParkMe Configuration

Premium Rollout

Text2ParkMe allows users to utilize their personal cellphone's SMS functionality to purchase park...

Updated 3 months ago by Cameron

Section 5 - Setup of OPS-COM Config and Admin Options

Premium Rollout

Setting up the Look and Feel of the User Portal The User Portal is the site you will send your c...

Updated 3 months ago by Cameron

Section 4 - Gathering Information about Your Requirements, Integrations and Data Import

Premium Rollout

Process Information Gathering  After contract sign off, we will require answers to several key q...

Updated 3 months ago by Cameron

Section 3 - Hosted Payment and Gateway Setup

Premium Rollout

Hosted Payment Setup With Hosted Payments, the payment processor directly handles the payment me...

Updated 3 months ago by Cameron

Section 2 - Learning the Basics

Premium Rollout

Setup of OPS-COM Preview and Production Spaces Production spaces are generally available to you ...

Updated 3 months ago by Cameron

Section 1 - Getting Started

Premium Rollout

It takes many people to get a successful deployment that meets your needs, covers all your busine...

Updated 3 months ago by Cameron

Rollout Project Schedule

Premium Rollout

Phase 1 (estimate: 2 weeks) After receiving the contract signoff, the first step in the project ...

Updated 3 months ago by Cameron

Phase 4 - Learning to Use OperationsCommander

Standard Rollout

Now that you have OPS-COM setup you can learn how to use it!  The self-guided training is divid...

Updated 3 months ago by Cameron

Phase 3 - Config and Admin Options

Standard Rollout

In Phase 1 you set up your: Roles and Permissions Administrator Accounts Landing Pages for A...

Updated 3 months ago by Cameron

Phase 2 - Hosted Payment Setup

Standard Rollout

Standard Hosted Payment Setup Hosted Payments is the recommended way to handle most of your paym...

Updated 3 months ago by Cameron

Phase 1 - Learning the Basics

Standard Rollout

Admin and Client Domains  There are two aspects of the OPS-COM system; the Admin Portal and the ...

Updated 3 months ago by Cameron

OPS-COM Glossary of Terms

Product Info

Detailed Definitions  Primary Driver The designation of Primary Driver is...

Updated 3 months ago by Cameron

Customer Support FAQ

Product Info

How do I launch a support ticket? The best way to launch a support ticket is to email support@op...

Updated 3 months ago by Cameron

PL8RDR Signal Strength

PL8RDR Mobile LPR

Signal Strength There are two types of signal strength that can come into play. You may be using...

Updated 3 months ago by Cameron

Trobleshooting Tips

LPR Cameras Tattile Cameras

Powering the Camera If the camera is not connecting to the PL8RDR there may be issues with power...

Updated 3 months ago by Cameron

Locker Troubleshooting

for Administrators (Staff) Locker Management

Basic test for checking if the locker availability is set correctly when using Locker UserTypes.

Updated 4 months ago by Cameron

Payment Type Subscriptions

for Administrators (Staff) User Management

In order for subscription to function, the user must provide information pertaining to the paymen...

Updated 4 months ago by Cameron

SM-T300 Printer

for Enforcement (Android) Setup Installation and Maintenance

Reset mode on SM-T300  To change the settings on the printer, you need to hold down the feed and...

Updated 4 months ago by Cameron

Changing Bluetooth Mode

for Enforcement (Android) Setup Installation and Maintenance

Android Bluetooth Mode  Some Star Micronics printers have a mode called Bluetooth (iAP). This mo...

Updated 4 months ago by Cameron

Uninstalling the Application

for Enforcement (Android) Setup Installation and Maintenance

Application Uninstall To uninstall the OperationsCommander app for Android follow these steps. ...

Updated 4 months ago by Cameron