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Section 6 - Text2ParkMe Configuration

Premium Rollout

Text2ParkMe allows users to utilize their personal cellphone's SMS functionality to purchase park...

Section 5 - Setup of OPS-COM Config and Admin Options

Premium Rollout

Setting up the Look and Feel of the User Portal The User Portal is the site you will send your c...

Section 4 - Gathering Information about Your Requirements, Integrations and Data Import

Premium Rollout

Process Information Gathering  After contract sign off, we will require answers to several key q...

Printing Permits from the User Portal

User Portal

Print Permit from the User Portal Login to the User Portal and click on the Home button. Unde...

Company Manager

User Portal

Getting to Company Users To access the Company Users tool on the user interface, we will log in ...

Text2ParkMe Settings and Use

User Portal

User Setup If not already registered, users must first register by Creating a profile on the Use...

Make Payments with a User Profile

User Portal

Paying with Cash or Cheque (Promise to Pay) To make payments, login to your profile and click Pa...

Credit Card Management and Subscriptions

User Portal

Add a Credit Card Login to your user account on the OPS-COM portal and click the Manage Credit C...

Flex Permits

Administrators

Introduction Flex permits allow clients to specify variable prices for a lot, with the possibili...

Updated 4 months ago by Nicole

Review Emails Sent to Users

Administrators

Overview All internal communications, including mass and automatic messages sent by the system, ...

Updated 5 months ago by Nicole

Daily Payments - Itemized

Administrators

The Daily Payments - Itemized page can be found under Payments -> Daily Payments - Itemized. O...

Updated 5 months ago by Justin Gendron

Payment Reconciliation: Submitted / Processed

Administrators Payments and Transaction Flow

The Payment Reconciliation page can be found under Payments -> Payment Reconciliation: On this...

Updated 5 months ago by Justin Gendron

Violations From Static Cameras / Mailout Violations

Administrators 🚓Violations/Citations and Appeals - Vio...

Violations/Infractions can be created from a report that looks at chalk records. Before this can ...

Updated 5 months ago by Paul Warren

New Forms

Administrators Forms Module

Introduction The forms module has been refactored, and has new functionality. Existing form...

Updated 5 months ago by Laurie McIntosh

Auto Email Notifications for Warnings

Administrators

Introduction There is now the option to have a warning letter sent to those who have received a ...

Updated 5 months ago by Nicole

Tracking Electrical Vehicles

Administrators

Introduction A flag has been added to vehicles that can be used to mark them as electrical. Thi...

Updated 5 months ago by Nicole

Viewing Form Entries

Administrators Forms Module

Accessing User Form Entries Access the forms module under the menu tree: User Management ...

Updated 5 months ago by Nicole

Form Field Types

Administrators Forms Module

Introduction A variety of field types are available when building form questions. The functio...

Updated 5 months ago by Nicole

Importer Field Descriptions

Administrators Data Importer

  Introduction A list of all the columns used in the importer and a description of what the f...

Updated 5 months ago by Nicole

Module 2 - User Management

Training Agenda

Users and their profile information form the backbone of the OPS-COM software. They link all modu...

Updated 5 months ago by Cedar Boulianne