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Active Dispatch Logs (BETA)

Admin Portal IncidentAdmin

When do we use this? Dispatch Logs allows administrators/dispatchers to record and track all inq...

Admin Portal Cash, Cheque or Debit Payment

Admin Portal Payments and Transaction Flow

Purchasing a Permit To begin let's have a look at purchasing a permit for the admin portal. Sele...

Paying for a Violation from the Admin Portal

Admin Portal Payments and Transaction Flow

Searching for a Violation There are two methods to searching a violation. You can place the viol...

Payment Data Export via Banner SFTP

Admin Portal Payments and Transaction Flow

Configuration There are several items that must be configured in order for the right information...

Search Payments

Admin Portal Payments and Transaction Flow

Accessing the Report From the Payments menu click on Search. The page will refresh with the P...

Banner Report

Admin Portal Payments and Transaction Flow

Generating the Report To begin look for the Banner Report menu item under the Payments Menu T...

Flex Payments

Admin Portal Payments and Transaction Flow

Configuring a Lot For Flex Payments To begin create a Flex Payment Lot and added 10 permits to i...

Filling out the Incident Form (WIP)

Admin Portal IncidentAdmin

Here is a sample of what the Incident report looks like. Basic information describing what occurr...

Incident Checklist

Admin Portal IncidentAdmin

Accessing the Checklist To access the checklist go into any incident and click on the Checklist ...

My Incident Tasks

Admin Portal IncidentAdmin

Accessing your Tasks To access your tasks, click on Incidents, then click My Tasks  To view t...

View Cameras

Admin Portal IncidentAdmin

To view the cameras, go to Incidents icon, and click on View Camera     2. Next, you will...

Related Occurrences

Admin Portal IncidentAdmin

Click the 'Incidents Menu' select 'Search Incidents'. In the Occurrence# field enter the I...

Dispatch Logs

Admin Portal IncidentAdmin

Reviewing Dispatch Logs Hover over the Incidents icon, Dispatch, and select Dispatch Logs. ...

View Open Incidents

Admin Portal IncidentAdmin

1. Hover over the Incidents icon and select View Open Incidents. 2. This will take administrat...

Incidents Summary Report by Category

Admin Portal IncidentAdmin

1. Hover over the Incidents icon, click Reports and select Report by Category                 ...

Add, Edit, and Activate Your Vehicles

OPSCOM User Portal

Buying permits? You'll add your vehicle here! Edit existing ones, and manage active vehicles—quic...

Updated 9 months ago by Cedar Boulianne

API Error Codes

API Documentation

API error codes indicate a failure while communicating with the OPSCOM API. Example Error Conte...

Updated 1 year ago by Co-op Student

Server IP Addresses

Customization and Integration

Depending on various client project requirements you or your I.T. department may require server I...

Updated 1 year ago by Co-op Student

Hotspot - Permits Integration

Customization and Integration Integrations and Partners

To configure a lot to work with the HotSpot app, you must configure a zone for any lot where you ...

Updated 1 year ago by Co-op Student

Temporary Documentation for the Mistall Pilot

Customization and Integration Integrations and Partners

Overview Mistall is a service that is used to count cars in a physical lot, using cameras to tra...

Updated 1 year ago by Co-op Student