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Active Dispatch Logs (BETA)
When do we use this? Dispatch Logs allows administrators/dispatchers to record and track all inq...
Admin Portal Cash, Cheque or Debit Payment
Purchasing a Permit To begin let's have a look at purchasing a permit for the admin portal. Sele...
Paying for a Violation from the Admin Portal
Searching for a Violation There are two methods to searching a violation. You can place the viol...
Payment Data Export via Banner SFTP
Configuration There are several items that must be configured in order for the right information...
Search Payments
Accessing the Report From the Payments menu click on Search. The page will refresh with the P...
Banner Report
Generating the Report To begin look for the Banner Report menu item under the Payments Menu T...
Flex Payments
Configuring a Lot For Flex Payments To begin create a Flex Payment Lot and added 10 permits to i...
Filling out the Incident Form (WIP)
Here is a sample of what the Incident report looks like. Basic information describing what occurr...
Incident Checklist
Accessing the Checklist To access the checklist go into any incident and click on the Checklist ...
My Incident Tasks
Accessing your Tasks To access your tasks, click on Incidents, then click My Tasks To view t...
View Cameras
To view the cameras, go to Incidents icon, and click on View Camera 2. Next, you will...
Related Occurrences
Click the 'Incidents Menu' select 'Search Incidents'. In the Occurrence# field enter the I...
Dispatch Logs
Reviewing Dispatch Logs Hover over the Incidents icon, Dispatch, and select Dispatch Logs. ...
View Open Incidents
1. Hover over the Incidents icon and select View Open Incidents. 2. This will take administrat...
Incidents Summary Report by Category
1. Hover over the Incidents icon, click Reports and select Report by Category ...
Add, Edit, and Activate Your Vehicles
Buying permits? You'll add your vehicle here! Edit existing ones, and manage active vehicles—quic...
API Error Codes
API error codes indicate a failure while communicating with the OPSCOM API. Example Error Conte...
Server IP Addresses
Depending on various client project requirements you or your I.T. department may require server I...
Hotspot - Permits Integration
To configure a lot to work with the HotSpot app, you must configure a zone for any lot where you ...
Temporary Documentation for the Mistall Pilot
Overview Mistall is a service that is used to count cars in a physical lot, using cameras to tra...