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Configuring Incidents

The OPSCOM Admin Portal IncidentAdmin

Here is the list of items that would have to be set up in the system prior to using the incident ...

IncidentAdmin Workflow

The OPSCOM Admin Portal IncidentAdmin

Incidents can be reported in several ways: Campus Security may observe violations as they occu...

Cancelling a Violation

The OPSCOM Admin Portal Violations/Citations and Appeals - OPSC...

How to cancel a violation Hover over Violations, select Search Enter the violation being ca...

Hiding Zero Dollar Violations

The OPSCOM Admin Portal Violations/Citations and Appeals - OPSC...

Hover over 'System Config' and click 'System Settings'  Click 'Violations' to open the Vio...

Search Repeat Offenders Report

The OPSCOM Admin Portal Violations/Citations and Appeals - OPSC...

Introduction The search repeat offenders page allows site admins to find vehicles and users on t...

Updated 11 months ago by Nicole

MTO Annual Report

The OPSCOM Admin Portal Violations/Citations and Appeals - OPSC...

Running the Report To begin go to the Violations menu and hover over Reports.Select MTO Report f...

Permit Invoicing

The OPSCOM Admin Portal OPSCOM Company Manager and Invoicing - ...

Invoice Preparation Before invoices can be prepared, there must first be an invoice number set. ...

Updated 11 months ago by Nicole

Sending Invoices in Advance of Payment

The OPSCOM Admin Portal OPSCOM Company Manager and Invoicing - ...

To begin, start a regular rollover process, by going into the Permits menu and selecting Active...

Payroll Deduction Settings

The OPSCOM Admin Portal OperationsCommander Payments and Transa...

Enable / Disable paying a Violation / Permit using Payroll Deduction.   First go to System Conf...

Updated 11 months ago by Luke Wooldridge

Active Dispatch Logs (BETA)

The OPSCOM Admin Portal IncidentAdmin

When do we use this? Dispatch Logs allows administrators/dispatchers to record and track all inq...

Admin Portal Cash, Cheque or Debit Payment

The OPSCOM Admin Portal OperationsCommander Payments and Transa...

Purchasing a Permit To begin let's have a look at purchasing a permit for the admin portal. Sele...

Paying for a Violation from the Admin Portal

The OPSCOM Admin Portal OperationsCommander Payments and Transa...

Searching for a Violation There are two methods to searching a violation. You can place the viol...

Payment Data Export via Banner SFTP

The OPSCOM Admin Portal OperationsCommander Payments and Transa...

Configuration There are several items that must be configured in order for the right information...

Search Payments

The OPSCOM Admin Portal OperationsCommander Payments and Transa...

Accessing the Report From the Payments menu click on Search. The page will refresh with the P...

Banner Report

The OPSCOM Admin Portal OperationsCommander Payments and Transa...

Generating the Report To begin look for the Banner Report menu item under the Payments Menu T...

Flex Payments

The OPSCOM Admin Portal OperationsCommander Payments and Transa...

Configuring a Lot For Flex Payments To begin create a Flex Payment Lot and added 10 permits to i...

Filling out the Incident Form (WIP)

The OPSCOM Admin Portal IncidentAdmin

Here is a sample of what the Incident report looks like. Basic information describing what occurr...

Incident Checklist

The OPSCOM Admin Portal IncidentAdmin

Accessing the Checklist To access the checklist go into any incident and click on the Checklist ...

My Incident Tasks

The OPSCOM Admin Portal IncidentAdmin

Accessing your Tasks To access your tasks, click on Incidents, then click My Tasks  To view t...

View Cameras

The OPSCOM Admin Portal IncidentAdmin

To view the cameras, go to Incidents icon, and click on View Camera     2. Next, you will...