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The Invoice Template

Setup & Configuration for Admins Payments Configuration

Editing the template To access the template, go to the System Config menu and click on Email Tem...

Vehicle Plate Types

Setup & Configuration for Admins Vehicle Configuration

Vehicle Plate Types allow administrators to categorize vehicles based on their official plate des...

Updated 11 months ago by Shannon Jones

Manage User Departments

Setup & Configuration for Admins User Configuration

User Departments allow administrators to categorize users based on their departmental affiliation...

Updated 11 months ago by Shannon Jones

Managing Incident Relations

Setup & Configuration for Admins Incidents Configuration

Incident Relations in OPSCOM allows administrators to define specific types of connections or rel...

Updated 11 months ago by Cedar Boulianne

Managing Incident Flags

Setup & Configuration for Admins Incidents Configuration

Incident Flags in OPSCOM allow administrators to create custom tags or labels that can be attache...

Updated 11 months ago by Cedar Boulianne

Managing Ethnic Types

Setup & Configuration for Admins Incidents Configuration

Ethnic Types in OPSCOM allows administrators to define and manage a picklist of ethnic classifica...

Updated 11 months ago by Cedar Boulianne

Viewing Your Waitlist Position

OPSCOM User Portal

Ever wonder where you stand on a waitlist? OPSCOM makes it easy to keep track! You can see your p...

Updated 11 months ago by Cedar Boulianne

Appealing Your Parking Violation

OPSCOM User Portal

Think a parking ticket might have landed on your windshield unfairly? No worries, we're here to h...

Updated 11 months ago by Laurie McIntosh

Uploading and Managing Files

Setup & Configuration for Admins System Configuration

The Manage Files section in your OPSCOM Admin site provides a centralized repository for all file...

Updated 11 months ago by Cedar Boulianne

Templates and Design

Setup & Configuration for Admins Content & Design

Overview The User Portal system allows your clients to register, add vehicles, purchase permits ...

Updated 11 months ago by Cedar Boulianne

Pages and Content Blocks

Setup & Configuration for Admins Content & Design

Accessing System Messaging To access and manage your System Messaging navigate to the gears icon...

Updated 11 months ago by Cedar Boulianne

Lot Groups Management

Setup & Configuration for Admins Parking Configuration

Lot Groups in OPSCOM allow administrators to logically group similar parking lots together, treat...

Updated 11 months ago by Shannon Jones

Restricting Payment of Violations in Court Requested Conviction (CRC) Status

The OPSCOM Admin Portal Violations/Citations and Appeals - OPSC...

 Click System Configuration, System Settings to ensure the settings that pertain to Collections...

Updated 11 months ago by Cedar Boulianne

Email Headers and Footers

Setup & Configuration for Admins Content & Design

Email Headers and Footers in OPSCOM allow administrators to define and manage reusable layout com...

Updated 11 months ago by Cedar Boulianne

Sort Violations for Quick Access

Setup & Configuration for Admins Violations Configuration

OPSCOM allows administrators to customize the display order of Ticket Offence Items (violations) ...

Updated 11 months ago by Cedar Boulianne

System Messaging Checklist

Onboarding & Training Agenda

What Needs Your Attention Here is the list of all the major pages and messaging you will want to...

Updated 11 months ago by Shannon Jones

Locations - Sub Locations

Setup & Configuration for Admins Location Configuration

Sub-locations in OPSCOM allow administrators to define more granular areas within a main location...

Updated 11 months ago by Cedar Boulianne

Locations

Setup & Configuration for Admins Location Configuration

The Manage Locations feature in OPSCOM allows administrators to define and organize various physi...

Updated 11 months ago by Cedar Boulianne

Permit States

Setup & Configuration for Admins Parking Configuration

Permit States in OPSCOM allow administrators to define and manage the various statuses a parking ...

Updated 11 months ago by Cedar Boulianne

Common Lots

Setup & Configuration for Admins Parking Configuration

Common Lot Types in OPSCOM allow administrators to categorize parking lots based on shared charac...

Updated 11 months ago by Cedar Boulianne