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User Information Shortcodes

Adminstrators - Setup & Configuration Content & Design

Shortcodes Shortcodes used to display user information. Keep in mind that the shortcode descrip...

Updated 6 days ago by Nicole

Managing Dispatch Categories

Adminstrators - Setup & Configuration Dispatch Configuration

Dispatch Categories allow administrators to define and classify the types of dispatchable events ...

Updated 6 days ago by Shannon Jones

The Invoice Template

Adminstrators - Setup & Configuration Payments Configuration

Editing the template To access the template, go to the System Config menu and click on Email Tem...

Manage Administrator Groups

Adminstrators - Setup & Configuration Admin Management Tools

Administrator Groups in OPS-COM allow you to organize administrative users into logical teams o...

Updated 6 days ago by Cedar Boulianne

IP Filtering for Admin Users

Adminstrators - Setup & Configuration Admin Management Tools

IP Filtering in OPS-COM provides administrators with a robust security layer by restricting user ...

Updated 6 days ago by Cedar Boulianne

Manage Admin User Accounts

Adminstrators - Setup & Configuration Admin Management Tools

Creating and managing administrator accounts in OPS-COM is essential for granting system access t...

Updated 6 days ago by Cedar Boulianne

Vehicle Plate Types

Adminstrators - Setup & Configuration Vehicle Configuration

Vehicle Plate Types allow administrators to categorize vehicles based on their official plate des...

Updated 6 days ago by Shannon Jones

Login Sources (SSO)

Adminstrators - Setup & Configuration User Configuration

Login Sources define the various methods by which users can sign into the system. This feature pr...

Updated 6 days ago by Shannon Jones

Manage User Departments

Adminstrators - Setup & Configuration User Configuration

User Departments allow administrators to categorize users based on their departmental affiliation...

Updated 6 days ago by Shannon Jones

Registering as a User

OPS-COM User Portal

New to OPS-COM? Let's get you set up! To unlock all the cool features like buying parking and man...

Updated 1 week ago by Cedar Boulianne

Managing Incident Relations

Adminstrators - Setup & Configuration Incidents Configuration

Incident Relations in OPS-COM allows administrators to define specific types of connections or re...

Updated 1 week ago by Cedar Boulianne

Managing Incident Flags

Adminstrators - Setup & Configuration Incidents Configuration

Incident Flags in OPS-COM allow administrators to create custom tags or labels that can be attach...

Updated 1 week ago by Cedar Boulianne

Managing Incident Categories and Sub-Categories

Adminstrators - Setup & Configuration Incidents Configuration

Incident Categories and Sub-Categories in OPS-COM are used to define and classify incidents repor...

Updated 1 week ago by Cedar Boulianne

Managing Ethnic Types

Adminstrators - Setup & Configuration Incidents Configuration

Ethnic Types in OPS-COM allows administrators to define and manage a picklist of ethnic classific...

Updated 1 week ago by Cedar Boulianne

Viewing Your Waitlist Position

OPS-COM User Portal

Ever wonder where you stand on a waitlist? OPS-COM makes it easy to keep track! You can see your ...

Updated 1 week ago by Cedar Boulianne

Best Practices

Enforcement App Best Practices

Know your Version It is important to always be running the latest version of OPS-COM for Android...

Updated 1 week ago by Cedar Boulianne

Appealing Your Parking Violation

OPS-COM User Portal

Think a parking ticket might have landed on your windshield unfairly? No worries, we're here to h...

Updated 1 week ago by Laurie McIntosh

Configuring Multi-Factor Authentication on the User Portal

Adminstrators - Setup & Configuration System Configuration

Multi-Factor Authentication (MFA) adds a crucial second layer of security to user accounts in OPS...

Updated 1 week ago by Cedar Boulianne

Uploading and Managing Files

Adminstrators - Setup & Configuration System Configuration

The Manage Files section in your OPS-COM Admin site provides a centralized repository for all fil...

Updated 1 week ago by Cedar Boulianne

Password and Security Settings

Adminstrators - Setup & Configuration System Configuration

The Security Settings in OPS-COM provide administrators with critical tools to enforce robust pas...

Updated 1 week ago by Shannon Jones