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Bulk User Type Change

Administrators šŸ‘„User Management

The Bulk User Type Change tool allows administrators to change User Types in bulk. This is useful...

Updated 3 weeks ago by Laurie McIntosh

User - Incident History

Administrators šŸ‘„User Management

We are in the process of converting this page and will update once fully converted. There are a ...

Updated 3 weeks ago by Laurie McIntosh

User - History Tab

Administrators šŸ‘„User Management

TheĀ History tab allows administrators to view/edit all transactions and adjustments (locker reser...

Updated 3 weeks ago by Laurie McIntosh

User - Payments Tab

Administrators šŸ‘„User Management

TheĀ Payments tab allows administrators to process user payments for one or all payment types due ...

Updated 3 weeks ago by Laurie McIntosh

User - Parking Tab

Administrators šŸ‘„User Management

TheĀ Parking tab allows administrators to sell parking permits (standard parking permits and tempo...

Updated 3 weeks ago by Laurie McIntosh

User - Vehicles Tab

Administrators šŸ‘„User Management

TheĀ Vehicles tab on the Edit User Profile screen allows administrators to add, edit and remove ve...

Updated 3 weeks ago by Cedar Boulianne

User - Purchase a Locker

Administrators šŸ‘„User Management

TheĀ LockersĀ tab on theĀ User Landing PageĀ allows administrators to rent lockers to users.Ā  Users c...

Updated 3 weeks ago by Laurie McIntosh

System Dashboard

Administrators 🧰Tools / Miscellaneous

The system dashboard has been reworked to provide greater flexibility. Items on the dashboard are...

Updated 3 weeks ago by Laurie McIntosh

Quick Search Tool Functionality

Administrators 🧰Tools / Miscellaneous

The Quick Search tool allows you to quickly find information in OPS-COM by searching specific fie...

Updated 3 weeks ago by Laurie McIntosh

Edit the Landing Page Messages

Administrators 🧰Tools / Miscellaneous

When you sign in to OPS-COM initially, you are presented with a landing page. This message is ref...

Updated 3 weeks ago by Laurie McIntosh

Disable Browser Auto-fill and Auto-Complete

Administrators 🧰Tools / Miscellaneous

When using OPS-COM to complete a User Profile, the browser's auto-complete feature can cause prob...

Updated 3 weeks ago by Laurie McIntosh

Payroll Deduction Settings

Administrators Payments and Transaction Flow

Enable / Disable paying a Violation / Permit using Payroll Deduction. Ā  First go to System Conf...

Updated 3 weeks ago by Luke Wooldridge

Setting Up Single Sign-On with OperationsCommander

Administrators Admin Options

What is Single Sign-On (SSO)? Single Sign-On, or SSO, makes it easier to use different websites ...

Updated 3 weeks ago by Justin Gendron

Convenience Fees

Administrators Payments and Transaction Flow

Difference betweenĀ Transaction fees and Convenience fees:Transaction fees are independent of OPS-...

Updated 3 weeks ago by Justin Gendron

Active Dispatch Logs (BETA)

Administrators IncidentAdmin

When do we use this? Dispatch Logs allows administrators/dispatchers to record and track all inq...

Updated 3 weeks ago by Justin Gendron

Payment Reconciliation: Submitted / Processed

Administrators Payments and Transaction Flow

The Payment Reconciliation page can be found under Payments -> Payment Reconciliation: On this...

Updated 3 weeks ago by Justin Gendron

Viewing an Incident

Administrators IncidentAdmin

You can get to the view incident screen from multiple areas. Searches, reports, links from othe...

Updated 3 weeks ago by Paul Warren

Active Vehicle Report

Administrators

Accessing the Report To view the report go into theĀ User ManagentĀ menu and hover overĀ VehiclesĀ a...

Retrieving Uploaded Files

Administrators

Where to Manage Uploaded Files Admins can view files uploaded by specific users by going into th...

Reports Overview

Administrators

Report Title When do we use this? Parking ReportsĀ  Detailed Permit Sales Sh...

Updated 3 weeks ago by Nicole