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Validator Admin Groups

The OPSCOM Admin Portal Permit Management - ParkAdmin

User Level Capabilities within the Validator Tool Here is a description of what each user level ...

Updated 6 months ago by Cedar Boulianne

Generate Mail Merge

The OPSCOM Admin Portal User Management

This article explains how to use the Generate Mail Merge tool to export user mailing addresses fo...

Updated 6 months ago by Cedar Boulianne

Municipal Violations and Collections

The OPSCOM Admin Portal Violations/Citations and Appeals - OPSC...

Introduction Municipal clients located within Ontario have specific processes for violation offe...

Updated 6 months ago by Cedar Boulianne

User Side: Managing Email Preferences

OPSCOM User Portal

This article describes the feature that allows users to unsubscribe from non-essential email comm...

Updated 6 months ago by Cedar Boulianne

Self-Release Boot System: User Portal

OPSCOM User Portal

This article provides an overview of the self-release boot system for vehicle owners. This featur...

Updated 6 months ago by Jaydon Jones

Registering as a User

OPSCOM User Portal

New to OPSCOM? Let's get you set up! To unlock all the cool features like buying parking and mana...

Updated 6 months ago by Jaydon Jones

Phase 5 - Final Preparations before Go Live

New Client Onboarding

Now that the system is set up and you're familiar with OperationsCommander, it's important to: ...

Updated 6 months ago by Jaydon Jones

Account Creation Preferences

Setup & Configuration for Admins System Configuration

OPSCOM allows administrators to configure user account creation preferences, choosing between imm...

Updated 6 months ago by Cedar Boulianne

Incident Distribution Feature

The OPSCOM Admin Portal IncidentAdmin

This article describes the Incident Distribution feature, which allows dispatchers to email incid...

Updated 6 months ago by Jaydon Jones

Printing Permit from Home Setup

The OPSCOM Admin Portal Permit Management - ParkAdmin

This article provides OPSCOM administrators with the necessary instructions to configure the Perm...

Updated 6 months ago by Cedar Boulianne

How to Make a Payment in Your User Profile (Or as a guest)

OPSCOM User Portal

This guide provides step-by-step instructions on how to pay for permits, violations, or other ser...

Updated 6 months ago by Cedar Boulianne

Launching a Critical Support Ticket

Product & Support Info

Only tickets marked Critical will trigger the after hours notification process. Please note, Crit...

Updated 6 months ago by Cedar Boulianne

Zebra Sticker Printers

The OPSCOM Admin Portal Permit Management - ParkAdmin

This article provides a comprehensive guide for configuring Zebra sticker printers for use with t...

Updated 6 months ago by Cedar Boulianne

Pay Station Status

The OPSCOM Admin Portal Permit Management - ParkAdmin

This article describes the Pay Station Status lookup tool, used for searching and verifying tempo...

Updated 6 months ago by Cedar Boulianne

Altering the Price of Unpaid Standard Permits

The OPSCOM Admin Portal Permit Management - ParkAdmin

This article describes the process for editing the cost of an unpaid standard permit for a specif...

Updated 6 months ago by Cedar Boulianne

Setting Permit State for a Lost or Stolen Permit

The OPSCOM Admin Portal Permit Management - ParkAdmin

This article describes the process for managing a lost or stolen permit. This involves switching ...

Updated 6 months ago by Cedar Boulianne

Awaiting Payment - Permits

The OPSCOM Admin Portal Permit Management - ParkAdmin

This article describes the Permits Awaiting Payment report, a tool used to manage and communicate...

Updated 6 months ago by Cedar Boulianne

Testing Your WIFI Connection

OPSCOM Enforce - iOS & Android Troubleshooting & Info

Download a WIFI Analyzer Application This app could be installed on a cell phone a...

Updated 6 months ago by Jaydon Jones

Ionic - Handheld Training (Coming Soon)

OPSCOM Enforce - iOS & Android Troubleshooting & Info

Slides Presentation (Slideshow Coming Soon) Videos Linked in the Presentation (New Videos Co...

Updated 6 months ago by Jaydon Jones

Permit Search

The OPSCOM Admin Portal Permit Management - ParkAdmin

This article describes the Permit Search tool, a central hub for finding, managing, and reporting...

Updated 6 months ago by Cedar Boulianne