Skip to main content

Recently Updated Pages

May 2025

Release Notes

Improvements We have fulfilled a client wish list item to enhance the Lot Administration page ...

Updated 4 months ago by Shannon Jones

January 2025

Release Notes

Improvements Added a toggle on the Create Validations page to clear or retain plate submission...

Updated 4 months ago by Shannon Jones

Allow Appeal Evidence Uploads - Released July 2025

2025 Wishlist Items in Progress

Fantastic news, OPS-COM clients! 🎉 We're thrilled to announce a significant enhancement to the vi...

Updated 4 months ago by Laurie McIntosh

Zebra Printer

Legacy Android Enforcement App - OPS-CO... Setup Installation and Maintenance

Pairing the Printer Note: When using a Zebra Printer you must ensure the Android version on your...

Updated 4 months ago by John Griffiths

SchoolPay

Admin Portal Payments and Transaction Flow

OPS-COM supports SchoolPay hosted payment integration. This means your OPS-COM users can use Scho...

Updated 4 months ago by Laurie McIntosh

Using Tax Exemption

Admin Portal 👥User Management

OPS-COM supports Tax Exemption Codes for users, allowing the system to automatically waive applic...

Updated 4 months ago by Shannon Jones

User Profile Overview

Admin Portal 👥User Management

The User Profile Landing Page in OPS-COM serves as an administrator's central dashboard for a use...

Updated 4 months ago by Shannon Jones

Managing Dispatch Sources

Adminstrators - Setup & Configuration Dispatch Configuration

Dispatch Sources in OPS-COM allow administrators to define and categorize the origins of dispatch...

Updated 4 months ago by Cedar Boulianne

Managing Convenience Fees

Adminstrators - Setup & Configuration Payments Configuration

Convenience Fees in OPS-COM allow administrators to add an additional flat-rate charge directly t...

Updated 4 months ago by Cedar Boulianne

Manage Deposit Types

Adminstrators - Setup & Configuration Payments Configuration

Deposit Types allow administrators to define and manage various categories of deposits (e.g., for...

Updated 4 months ago by Cedar Boulianne

Violations by Location/Officer Report

System Reports Violations Reports

Using the Report Hover over the Violations icon and click Report by Location/Officers. The Vi...

Paid Violations Summary by Type Report

System Reports Violations Reports

Accessing the Report Hover over the Violations icon and click Paid Summary by Type. The Paid ...

Violations by Officer Report

System Reports Violations Reports

Using the Report Hover over Violations and click Reports, Report by Officers. The Violations ...

Summary Report by Officer

System Reports Violations Reports

1. Hover over the Violations icon and hover over Reports. Click on Summary Report by Officers in ...

Missing Property Types

Adminstrators - Setup & Configuration Incidents Configuration

Missing Property Types allows administrators to define and categorize different kinds of missing ...

Updated 4 months ago by Cedar Boulianne

List Overdue Report

System Reports Violations Reports

Accessing the Report From the Violations menu hover over Reports and click the List Overdue menu...

Violations by Pay Type by Month Report

System Reports Violations Reports

Running the Report To begin go to the Violations menu and hover over Reports. Select List By Typ...

Extended User Profile Options

Adminstrators - Setup & Configuration Incidents Configuration

Extended User Profile Options in OPS-COM allow administrators to define and manage additional, hi...

Updated 4 months ago by Cedar Boulianne

Active Deposit Report

System Reports Parking Reports

Navigating to the Deposit Report You can find the active deposit report by going to Parking Mana...

Permit Sales Report

System Reports Parking Reports

In Parking Management, hover over the 'Permit Management' icon and click 'Reports' then 'Permit S...