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Ticket Categories

Adminstrators - Setup & Configuration Violations Configuration

Ticket Categories in OPS-COM allow administrators to define and manage different types of violati...

Updated 3 weeks ago by Cedar Boulianne

Hosted Payments

Admin Portal Payments and Transaction Flow

OpenEdge Hosted Payments Bambora/Worldline Hosted Payments Bambora/Worldline Checkout  Moner...

Updated 3 weeks ago by Shannon Jones

Incident Reports

Admin Portal IncidentAdmin

Recent Incidents Summary Report (Last 30 Days) Incidents Summary Report Incidents Summary...

Midnight List - Lockers

Admin Portal 🔒Locker Management

The Midnight List is a list of lockers due to be cleared out of the system at midnight.  Follow t...

Updated 3 weeks ago by Shannon Jones

Dashboard Layouts and Custom Items

Adminstrators - Setup & Configuration System Configuration

OPS-COM's System Dashboard provides administrators with a customizable interface for quick access...

Updated 3 weeks ago by Cedar Boulianne

Data Maintenance Articles

Adminstrators - Setup & Configuration Admin Tools & Data Maintenance

Data maintenance is crucial for ensuring the accuracy, reliability, and optimal performance of an...

Updated 3 weeks ago by Cedar Boulianne

Defining User Profile Settings

Adminstrators - Setup & Configuration System Configuration

User Profile Settings in OPS-COM enable administrators to customize the information collected fro...

Updated 3 weeks ago by Cedar Boulianne

Locker User Types

Adminstrators - Setup & Configuration User Configuration

Locker User Types allow administrators to categorize users specifically for the purpose of locker...

Updated 3 weeks ago by Shannon Jones

Payment Reconciliation: Submitted / Processed

Admin Portal Payments and Transaction Flow

The Payment Reconciliation page can be found under Payments -> Payment Reconciliation: On this...

Auto Email Notifications for Warnings

Admin Portal 🚓Violations/Citations and Appeals - Vio...

Introduction There is now the option to have a warning letter sent to those who have received a ...

Updated 3 weeks ago by Nicole

Notice Letter Templates

Admin Portal 🚓Violations/Citations and Appeals - Vio...

Introduction This page allows the admin to manage, create, and edit the content and appearance f...

Accepting a Student Account Payment from the Admin Portal

Admin Portal Payments and Transaction Flow

Accepting a Student Account Payment To Begin lets select a permit to purchase. In this case the ...

Payment for a locker from the Admin Portal

Admin Portal Payments and Transaction Flow

Paying for a locker. To begin click on the Lockers menu item in the user's profile on the admin ...

Admin Portal Permit Purchase with Credit Card

Admin Portal Payments and Transaction Flow

The Permit We begin by going to a user's dashboard on the admin portal and proceeding to the P...

Payroll Deduction Workflow

Admin Portal Payments and Transaction Flow

Purchasing a permit using Payroll Deduction In this scenario Patricia Birch will purchase a perm...

Admin Portal Violation Payments with Credit Card

Admin Portal Payments and Transaction Flow

Paying a Violation with Visa Log in with your admin credentials on the admin side.  Navigate ...

Failed Payments Report

Admin Portal Payments and Transaction Flow

To access the report go to the Payments drop down menu and select Search Failed Payments. ...

Mark Items as Paid

Admin Portal Payments and Transaction Flow

Marking Items Paid Menu Option Hover over Payments and click Mark Items Paid Select Items...

Payment Adjustments

Admin Portal Payments and Transaction Flow

Releasing a Permit. If you know the permit number perform a permit search. If you do not know ...

Electronic Fund Transfer Configurations

Admin Portal Payments and Transaction Flow

Setup by Tomahawk If you will be using EFT as a payment method, you must provide Tomahawk with t...