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Troubleshooting Tips

LPR Installation Manual Troubleshooting

1. Hardware and Connectivity Check Signal Strength: The PL8RDR is a bridge to the internet via...

Updated 3 months ago by Cedar Boulianne

Rollover: Auto Selection and Automatically Processing Payments

The OPSCOM Admin Portal Permit Management - ParkAdmin

Using Credit Cards on File to Purchase Recurring Permits There are two prerequisites to this fun...

Updated 3 months ago by Cedar Boulianne

Reprint Violation

Legacy Android Enforcement App - OPSCOM...

Reprinting Tickets Tap on the second option in the main menu for Reprint Violation. This will...

Updated 4 months ago by Phil OPS-COM

Starting your Enterprise Onboarding

New Client Onboarding

A delightful and seamless deployment is a team effort. To ensure the system meets all your unique...

Updated 4 months ago by Cedar Boulianne

Customer Support FAQ

Product & Support Info

How do I launch a support ticket? The best way to launch a support ticket is to email support@op...

Updated 4 months ago by Cedar Boulianne

Hang Tag Printing

The OPSCOM Admin Portal Permit Management - ParkAdmin

In Parking Management, hover over the Permit Management icon, and click Hang Tag Printing. The V...

Updated 4 months ago by Cedar Boulianne

Detailed Permit Sales Report by Lot

System Reports Parking Reports

The Detailed Permit Sales Report by Lot provides administrators with a granular view of permit tr...

Updated 4 months ago by Cedar Boulianne

Lot Value Report

System Reports Parking Reports

The Lot Value Report provides a real-time snapshot of permit utilization across all parking lots....

Updated 4 months ago by Cedar Boulianne

Multi-Factor Authentication - User Portal

OPSCOM User Portal

Some parking providers support Multi-Factor Authentication (MFA). To enable MFA, and start us...

Updated 4 months ago by Cedar Boulianne

Configuring Multi-Factor Authentication on the User Portal

Setup & Configuration for Admins System Configuration

Multi-Factor Authentication (MFA) adds a crucial second layer of security to user accounts in OPS...

Updated 4 months ago by Cedar Boulianne

Permit Sales by Lot by Month

System Reports Parking Reports

The Permit Sales by Lot by Month report provides OPS-COM administrators with a detailed breakdown...

Updated 4 months ago by Cedar Boulianne

Using Your Own Domain - Vanity URL

New Client Onboarding

OPSCOM supports the use of vanity URLs to keep your branding consistent for all your clients. Thi...

Updated 4 months ago by Co-op Student

Setup Checklist

New Client Onboarding

New to OPSCOM and you need a little guidance as to what messaging needs your attention? This arti...

Updated 4 months ago by Co-op Student

Security Whitepaper

Product & Support Info

As do many, we take security very seriously!  We understand that the data we have been entrusted ...

Updated 4 months ago by Co-op Student

Unsubscribe Option for Email Notifications-Opt-Out

The OPSCOM Admin Portal OPSCOM FAQs, Tips & Tricks

This article describes the feature that allows users to unsubscribe from non-essential email comm...

Updated 4 months ago by Cedar Boulianne

Violations by Location/Officer Report

System Reports Violations Reports

This article outlines how to generate the Violations by Location and Officer report. This report ...

Updated 4 months ago by Cedar Boulianne

Viewing and Editing LPR Events

The OPSCOM Admin Portal Permit Management - ParkAdmin

Go to Violations, then LPR and Chalking, and click View Events. A list of Events will ap...

Updated 4 months ago by Cedar Boulianne

Violations From Static Cameras / Mailout Violations

The OPSCOM Admin Portal Violations/Citations and Appeals - OPSC...

Violations/Infractions can be created from a report that looks at chalk records. Before this can ...

Updated 5 months ago by Cedar Boulianne

November 2025

OPSCOM Release Notes 2025 Release Notes

Check it out on Community! OPSCOM Admin and User Portal Android Legacy App PL8RDR Update

Updated 5 months ago by Cedar Boulianne

October 2025

OPSCOM Release Notes 2025 Release Notes

Check it out on Community! OPSCOM Admin and User Portal Android Legacy App PL8RDR Update

Updated 5 months ago by Shannon Jones