Skip to main content

Recently Updated Pages

Disable Browser Auto-fill and Auto-Complete

Admin Portal FAQs, Tips & Tricks

When using OPS-COM to complete a User Profile, the browser's auto-complete feature can cause prob...

Updated 5 days ago by Laurie McIntosh

Unlink a Vehicle from User Profile

Admin Portal 👥User Management

Users come and go in the system, and so do their associations to vehicles.  This page deals with ...

Updated 5 days ago by Laurie McIntosh

Appeal Evidence Uploads Overview

Admin Portal 🚓Violations/Citations and Appeals - Vio...

The Appeal Evidence Uploads feature enhances the user experience and streamlines the violation ap...

Updated 5 days ago by Cedar Boulianne

Allow Appeal Evidence Uploads - Releasing July 2025

2025 Wishlist Items in Progress

Fantastic news, OPS-COM clients! 🎉 We're thrilled to announce a significant enhancement to the vi...

Updated 5 days ago by Shannon Jones

People Alarms

Admin Portal Alarms

People Alarms in OPS-COM provide a critical safety and monitoring feature by allowing administrat...

Updated 5 days ago by Shannon Jones

Alarms System Settings

Adminstrators - Setup & Configuration System Configuration

Setting up Alarms in OPS-COM There are 3 different alarms you can setup in OPS-COM. People  ...

Updated 5 days ago by Shannon Jones

Ticket Categories

Adminstrators - Setup & Configuration Violations Configuration

Ticket Categories in OPS-COM allow administrators to define and manage different types of violati...

Updated 5 days ago by Cedar Boulianne

Hosted Payments

Admin Portal Payments and Transaction Flow

OpenEdge Hosted Payments Bambora/Worldline Hosted Payments Bambora/Worldline Checkout  Moner...

Updated 5 days ago by Shannon Jones

Incident Reports

Admin Portal IncidentAdmin

Recent Incidents Summary Report (Last 30 Days) Incidents Summary Report Incidents Summary...

Midnight List - Lockers

Admin Portal 🔒Locker Management

The Midnight List is a list of lockers due to be cleared out of the system at midnight.  Follow t...

Updated 5 days ago by Shannon Jones

Dashboard Layouts and Custom Items

Adminstrators - Setup & Configuration System Configuration

OPS-COM's System Dashboard provides administrators with a customizable interface for quick access...

Updated 5 days ago by Cedar Boulianne

Data Maintenance Articles

Adminstrators - Setup & Configuration Admin Tools & Data Maintenance

Data maintenance is crucial for ensuring the accuracy, reliability, and optimal performance of an...

Updated 5 days ago by Cedar Boulianne

Defining User Profile Settings

Adminstrators - Setup & Configuration System Configuration

User Profile Settings in OPS-COM enable administrators to customize the information collected fro...

Updated 5 days ago by Cedar Boulianne

Bambora Checkout

Admin Portal Payments and Transaction Flow

To properly configure your Bambora/Wordline payment type in OPS-COM you will require two separate...

Locker User Types

Adminstrators - Setup & Configuration User Configuration

Locker User Types allow administrators to categorize users specifically for the purpose of locker...

Updated 5 days ago by Shannon Jones

Payment Reconciliation: Submitted / Processed

Admin Portal Payments and Transaction Flow

The Payment Reconciliation page can be found under Payments -> Payment Reconciliation: On this...

Auto Email Notifications for Warnings

Admin Portal 🚓Violations/Citations and Appeals - Vio...

Introduction There is now the option to have a warning letter sent to those who have received a ...

Updated 5 days ago by Nicole

Notice Letter Templates

Admin Portal 🚓Violations/Citations and Appeals - Vio...

Introduction This page allows the admin to manage, create, and edit the content and appearance f...

Accepting a Student Account Payment from the Admin Portal

Admin Portal Payments and Transaction Flow

Accepting a Student Account Payment To Begin lets select a permit to purchase. In this case the ...

Payment for a locker from the Admin Portal

Admin Portal Payments and Transaction Flow

Paying for a locker. To begin click on the Lockers menu item in the user's profile on the admin ...