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Manage Administrator Groups
The Administrator Groups feature allows organizations to organize backend users into logical te...
Add, Edit, and Activate Your Vehicles
The Add Edit and Activate Vehicles feature allows end-users to register new license plates, updat...
PDF Report Generation Issues
The PDF Report Generation troubleshooting guide provides instruction on identifying and resolving...
Towed Vehicles Report
The Towed Vehicles Report allows administrators to generate a detailed list of all parking violat...
Sending Invoices in Advance of Payment
This process allows OPSCOM administrators to roll over active permits and issue formal invoices t...
Permit Invoicing
The Permit Invoicing feature allows administrators to generate, manage, and distribute billing st...
Invoice Search
The Invoice Search feature allows administrators to locate, view, and export billing records with...
Re-Sending an Invoice
The Re-Sending an Invoice functionality allows administrators to quickly generate and deliver a d...
Adjusting a violation to zero dollars
This article outlines how OPSCOM administrators can adjust a violation fine to zero dollars, conv...
Paying a Violation Anonymously on the Administrator Interface
The Anonymous Violation Payment feature allows administrators to process parking ticket payments ...
Technical Schematic - Step #1
This article outlines the system logic and automated workflow for processing new violations and p...
Permit Purchase by an Admin
The Admin Portal Permit Purchase process allows administrators to assign a standard parking permi...
Payment Adjustments
The Payment Adjustments feature allows administrators to process financial refunds, release inven...
Mark Items as Paid
The Mark Items as Paid feature allows administrators to efficiently update the payment status of ...
Failed Payments Report
The Failed Payments Report allows administrators to search and review a list of unsuccessful paym...
Payroll Deduction Workflow
The Payroll Deduction Workflow allows administrators to process permit payments by assigning the ...
Flex Payments
The Flex Payments process allows administrators to create a prepaid credit balance on a user's ac...
Search Payments
The Search Payments tool provides a dedicated interface to locate specific transactions and run p...
Paying for a Violation from the Admin Portal
The manual violation payment feature allows administrators to accept and process ticket payments ...
Daily Payments - Itemized
The Daily Payments Itemized report allows administrators to view a detailed breakdown of all subm...