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Phase 3 - Config and Admin Options

New Client Rollout

It's time to unlock the power of OperationsCommander and get this system configured! This is wher...

Updated 1 month ago by Laurie McIntosh

Generate Mail Merge

Admin Portal 👥User Management

This article explains how to use the Generate Mail Merge tool to export user mailing addresses fo...

Updated 1 month ago by Cedar Boulianne

Municipal Violations and Collections

Admin Portal 🚓Violations/Citations and Appeals - Vio...

Introduction Municipal clients located within Ontario have specific processes for violation offe...

Updated 1 month ago by Cedar Boulianne

Manage Admin User Accounts

Adminstrators - Setup & Configuration Admin Management Tools

Creating and managing administrator accounts in OPS-COM is essential for granting system access t...

Updated 1 month ago by Cedar Boulianne

Boot Management and Self-Release System

Customization and Integration

This article provides a comprehensive overview of the Boot Management and Self-Release System. Th...

Updated 2 months ago by Cedar Boulianne

User Side: Managing Email Preferences

OPS-COM User Portal

This article describes the feature that allows users to unsubscribe from non-essential email comm...

Updated 2 months ago by Cedar Boulianne

Managing Payment Types

Adminstrators - Setup & Configuration Payments Configuration

Managing Payment Types allows administrators to control which payment methods are available throu...

Updated 2 months ago by Cedar Boulianne

User - Payments Tab

Admin Portal 👥User Management

The Payments tab allows administrators to process user payments for one or all payment types due ...

Updated 2 months ago by Cedar Boulianne

Self-Release Boot System: User Portal

OPS-COM User Portal

This article provides an overview of the self-release boot system for vehicle owners. This featur...

Updated 2 months ago by Jaydon Jones

Unlink a Vehicle from User Profile

Admin Portal 👥User Management

This article provides instructions for OPS-COM users on how to remove the association between a v...

Updated 2 months ago by Jaydon Jones

Registering as a User

OPS-COM User Portal

New to OPS-COM? Let's get you set up! To unlock all the cool features like buying parking and man...

Updated 2 months ago by Jaydon Jones

August 2025

Release Notes

Improvements NEW Feature - We're excited to introduce enhanced Incident Distribution, empoweri...

Updated 2 months ago by Cedar Boulianne

Phase 5 - Final Preparations before Go Live

New Client Rollout

Now that the system is set up and you're familiar with OperationsCommander, it's important to: ...

Updated 2 months ago by Jaydon Jones

Phase 1 - Learning the Basics

New Client Rollout

Welcome to OperationsCommander! We are delighted to have you on board as you begin your journey t...

Updated 2 months ago by Jaydon Jones

Account Creation Preferences

Adminstrators - Setup & Configuration System Configuration

OPS-COM allows administrators to configure user account creation preferences, choosing between im...

Updated 2 months ago by Cedar Boulianne

Incident Distribution Feature

Admin Portal IncidentAdmin

This article describes the Incident Distribution feature, which allows dispatchers to email incid...

Updated 2 months ago by Jaydon Jones

Violations From Static Cameras / Mailout Violations

Admin Portal 🚓Violations/Citations and Appeals - Vio...

Violations/Infractions can be created from a report that looks at chalk records. Before this can ...

Updated 2 months ago by Jaydon Jones

Feature Overview - Rollover/Renew Permits

Admin Portal 🚗Permit Management - ParkAdmin

Permit rollovers, also referred to as renewals, describe the process of transitioning an existing...

Updated 2 months ago by Cedar Boulianne

User Types

Adminstrators - Setup & Configuration User Configuration

User Types in OPS-COM categorize your system users (e.g., Student, Staff, Public) and control var...

Updated 2 months ago by Jaydon Jones

Printing Permit from Home Setup

Admin Portal 🚗Permit Management - ParkAdmin

This article provides OPS-COM administrators with the necessary instructions to configure the Per...

Updated 2 months ago by Cedar Boulianne