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Phase 2 - Payment Provider Setup

New Client Rollout

Standard Hosted Payment Providers Using Hosted Payments is the most delightful and secure way to...

Updated 2 months ago by Jaydon Jones

Pull API: Plate Validation

API Documentation

API access is a paid feature and must be granted by OPS-COM. Email your Account Executive to nego...

Updated 2 months ago by Cedar Boulianne

Managing Validator Records

Admin Portal 🚗Permit Management - ParkAdmin

In this example, we will add a validation for a vehicle with the plate number BIRCH in the GARAGE...

Updated 2 months ago by Cedar Boulianne

Branding the Validator Tool

Admin Portal 🚗Permit Management - ParkAdmin

Accessing the Validator Pages to Edit the Look and Feel From the System Config Menu click on Sys...

Updated 2 months ago by Cedar Boulianne

Validate Parking Report

Admin Portal 🚗Permit Management - ParkAdmin

To access the report, the admin responsible for parker validation would need "View Validator Re...

Updated 2 months ago by Cedar Boulianne

Validator Admin Groups

Admin Portal 🚗Permit Management - ParkAdmin

User Level Capabilities within the Validator Tool Here is a description of what each user level ...

Updated 2 months ago by Cedar Boulianne

Phase 4 - Learning to Use OperationsCommander

New Client Rollout

Now that you have OPS-COM setup you can learn how to use it!  The self-guided training is divided...

Updated 2 months ago by Jaydon Jones

Phase 3 - Config and Admin Options

New Client Rollout

It's time to unlock the power of OperationsCommander and get this system configured! This is wher...

Updated 2 months ago by Laurie McIntosh

Generate Mail Merge

Admin Portal 👥User Management

This article explains how to use the Generate Mail Merge tool to export user mailing addresses fo...

Updated 2 months ago by Cedar Boulianne

Municipal Violations and Collections

Admin Portal 🚓Violations/Citations and Appeals - Vio...

Introduction Municipal clients located within Ontario have specific processes for violation offe...

Updated 2 months ago by Cedar Boulianne

Manage Admin User Accounts

Adminstrators - Setup & Configuration Admin Management Tools

Creating and managing administrator accounts in OPS-COM is essential for granting system access t...

Updated 2 months ago by Cedar Boulianne

Boot Management and Self-Release System

Customization and Integration

This article provides a comprehensive overview of the Boot Management and Self-Release System. Th...

Updated 2 months ago by Cedar Boulianne

User Side: Managing Email Preferences

OPS-COM User Portal

This article describes the feature that allows users to unsubscribe from non-essential email comm...

Updated 2 months ago by Cedar Boulianne

Managing Payment Types

Adminstrators - Setup & Configuration Payments Configuration

Managing Payment Types allows administrators to control which payment methods are available throu...

Updated 2 months ago by Cedar Boulianne

User - Payments Tab

Admin Portal 👥User Management

The Payments tab allows administrators to process user payments for one or all payment types due ...

Updated 2 months ago by Cedar Boulianne

Self-Release Boot System: User Portal

OPS-COM User Portal

This article provides an overview of the self-release boot system for vehicle owners. This featur...

Updated 2 months ago by Jaydon Jones

Unlink a Vehicle from User Profile

Admin Portal 👥User Management

This article provides instructions for OPS-COM users on how to remove the association between a v...

Updated 2 months ago by Jaydon Jones

Registering as a User

OPS-COM User Portal

New to OPS-COM? Let's get you set up! To unlock all the cool features like buying parking and man...

Updated 2 months ago by Jaydon Jones

August 2025

Release Notes

Improvements NEW Feature - We're excited to introduce enhanced Incident Distribution, empoweri...

Updated 2 months ago by Cedar Boulianne

Phase 5 - Final Preparations before Go Live

New Client Rollout

Now that the system is set up and you're familiar with OperationsCommander, it's important to: ...

Updated 2 months ago by Jaydon Jones