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Form 11 Shortcodes
Information When issuing a Form 11, there are a number of shortcodes that can be placed in the t...
Viewing an Incident
You can get to the view incident screen from multiple areas. Searches, reports, links from othe...
Using SAML SSO with OPS-COM
What is Single Sign-On (SSO) Single Sign-On, or SSO, is a way to make it easier for your users t...
Login Sources (SSO)
Understanding Login Sources A "login source" is just the way a user signs into the system. For e...
User_card Shortcode
How to use the Shortcode To use the User_card shortcode simply add [user_card] anywhere to the c...
User Information Shortcodes
Shortcodes Shortcodes used to display user information. Keep in mind that the shortcode descrip...
PermitTempPdf and Conditional Shortcode
PermitTempPdf Shortcode The use of permittemppdf is fairly straight forward. The shortcode has ...
Lot Information Shortcode
Lot Information Display This shortcode can be used anywhere on the site. It does not need to be ...
Filling out the Incident Form (WIP)
Here is a sample of what the Incident report looks like. Basic information describing what occurr...
Incident Checklist
Accessing the Checklist To access the checklist go into any incident and click on the Checklist ...
My Incident Tasks
Accessing your Tasks To access your tasks, click on Incidents, then click My Tasks To view t...
View Cameras
To view the cameras, go to Incidents icon, and click on View Camera 2. Next, you will...
Related Occurrences
Click the 'Incidents Menu' select 'Search Incidents'. In the Occurrence# field enter the I...
Altering the Price of Unpaid Standard Permits
Introduction Sometimes it may be necessary to change the price of a standard permit before it ha...
Convenience Fees
Difference between Transaction fees and Convenience fees:Transaction fees are independent of OPS-...
Bambora Checkout
To properly configure your Bambora/Wordline payment type in OPS-COM you will require two separate...
Hosted Payments
OpenEdge Hosted Payments Bambora/Worldline Hosted Payments Bambora/Worldline Checkout Moner...
Bambora Hosted Payments
OperationsCommander (OPS-COM) supports Bambora as a compatible hosted payment provider. Please...
Using Permit Proration
Configuration/Setup In Lot Admin and Pricing go into the lot you wish to setup for Proration.On ...
Roles and Permissions
Roles and Permissions There are three menu options under the System Configuration -> Admin Manag...