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Active Deposit Report
he Active Deposit Report provides OPS-COM administrators with a comprehensive overview of all sec...
Troubleshooting Tips
1. Hardware and Connectivity Check Signal Strength: The PL8RDR is a bridge to the internet via...
Rollover: Auto Selection and Automatically Processing Payments
Using Credit Cards on File to Purchase Recurring Permits There are two prerequisites to this fun...
Reprint Violation
Reprinting Tickets Tap on the second option in the main menu for Reprint Violation. This will...
Bambora Checkout
To properly configure your Bambora/Wordline payment type in OPSCOM you will require two separate ...
Temp Permit Sales Report
This article provides OPSCOM administrators with instructions on how to generate and interpret th...
Sending Email with OPSCOM
Sending email from OPSCOM is a key element of communicating with your clients. This communication...
Starting your Enterprise Onboarding
A delightful and seamless deployment is a team effort. To ensure the system meets all your unique...
Customer Support FAQ
How do I launch a support ticket? The best way to launch a support ticket is to email support@op...
Enterprise Onboarding Schedule
Phase 1 (estimate: 2 weeks) After we receive your signed contract, we’ll kick off your project w...
Ticket Printing (Legacy) - Zebra Printer Configuration (Android Only)
This Zebra Printer Configuration allows administrators to set up and connect Zebra mobile printer...
Hang Tag Printing
In Parking Management, hover over the Permit Management icon, and click Hang Tag Printing. The V...
Detailed Permit Sales Report by Lot
The Detailed Permit Sales Report by Lot provides administrators with a granular view of permit tr...
Lot Value Report
The Lot Value Report provides a real-time snapshot of permit utilization across all parking lots....
Multi-Factor Authentication - User Portal
Some parking providers support Multi-Factor Authentication (MFA). To enable MFA, and start us...
Enhanced Admin Security: Multi-Factor Authentication (MFA)
We have recently added a critical security layer for our Admin users: Multi-Factor Authentication...
Configuring Multi-Factor Authentication on the User Portal
Multi-Factor Authentication (MFA) adds a crucial second layer of security to user accounts in OPS...
Permit Sales by Lot by Month
The Permit Sales by Lot by Month report provides OPS-COM administrators with a detailed breakdown...
Using Your Own Domain - Vanity URL
OPSCOM supports the use of vanity URLs to keep your branding consistent for all your clients. Thi...
Setup Checklist
New to OPSCOM and you need a little guidance as to what messaging needs your attention? This arti...