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Hosted Payments
Technical Schematic - Step #1
Setting Up Send an email to the offenders primary driver that they have a new violation. Gene...
Automatic Violation Notice
The Automatic Violation Notice Script sends New and Past Due violation notice emails to ParkAdmin...
Collections Module
Accessing the Collections Module There are several steps leading up to a collection since ofte...
What does a refund look like in the system?
Locate the user profile for the user you want to refund for. Note: The top right-hand corner will...
Cancel Transaction
Cancelling On the Transaction Details screen you can see the different options available. You ca...
Adjustments
Making an Adjustment as an Admin 1. Note that the top right-hand corner will always identify the...
Adjusting a violation to zero dollars
Adjusting the fine amount by editing the ticket: To adjust the fine amount on the ticket go to...
Types of Reimbursement
Cancel Transaction To cancel a transaction before a payment is processed When would you can...
Payment Processing Models
Using a Gateway This is being phased out as the method for handling payments. Using Hosted Pa...
Payments and Transaction Flow
The flow is a 3 step process, which includes: User/Admin link item to user User makes paymen...
Filling out the Incident Form (WIP)
Here is a sample of what the Incident report looks like. Basic information describing what occurr...
Incident Checklist
Accessing the Checklist To access the checklist go into any incident and click on the Checklist ...
My Incident Tasks
Accessing your Tasks To access your tasks, click on Incidents, then click My Tasks To view t...
View Cameras
To view the cameras, go to Incidents icon, and click on View Camera 2. Next, you will s...
Related Occurrences
Click the 'Incidents Menu' select 'Search Incidents'. In the Occurrence# field enter the Incid...
Dispatch Logs
Reviewing Dispatch Logs Hover over the Incidents icon, Dispatch, and select Dispatch Logs. Th...
View Open Incidents
1. Hover over the Incidents icon and select View Open Incidents. 2. This will take administrat...
Incident Reports
Recent Incidents Summary Report (Last 30 Days) Incidents Summary Report Incidents Summary...
Incident Summary Report by Sub-Location
1. Hover over the Incidents icon, click Reports and select Sub-Location Report. 2. This will b...