Recently Updated Pages
User - Incident History
We are in the process of converting this page and will update once fully converted. There are a ...
User - History Tab
The History tab allows administrators to view/edit all transactions and adjustments (locker reser...
User - Payments Tab
The Payments tab allows administrators to process user payments for one or all payment types due ...
User - Parking Tab
The Parking tab allows administrators to sell parking permits (standard parking permits and tempo...
User Profile Landing Page
The User Profile Landing Page is the first page you are presented with when accessing a user's pr...
Registering a New User
To start using the OPS-COM User Portal, all customers must register as a new user. User Registrat...
Setting up Quick Pay/Guest Payments
Introduction Guest Payments allow users to quickly lookup and appeal and/or pay their ticket wit...
User - Purchase a Locker
The Lockers tab on the User Landing Page allows administrators to rent lockers to users. Users c...
User Search
User Search allows administrators to find user information to view/edit. Quick Steps: Go to...
Payment Management (Subscriptions)
Subscriptions are used to allow you to tag a default method of payment for any permits that you r...
Using Tax Exemption
Tax Exemption Codes are supported in the OPS-COM system. If a user has a tax exemption code on t...
Disable Browser Auto-fill and Auto-Complete
When using OPS-COM to complete a User Profile, the browser's auto-complete feature can cause prob...
Quick Search Tool Functionality
The Quick Search tool allows you to quickly find information in OPS-COM by searching specific fie...
System Dashboard
The system dashboard has been reworked to provide greater flexibility. Items on the dashboard are...
Uploading Files
This article will walk users through how they can upload files through the user portal. Quick St...
Using Forms on the User Portal
The Forms module is useful for clients to communicate with the organization about special request...
Making Guest Payments
If an individual does not want to create an account or enter personal information when paying for...
Appealing Parking Violations
This article explains how to use the OPS-COM user portal to appeal violations. Quick Steps: ...
Purchase a Parking Permit
The Purchase a Parking Permit option allows customers to purchase either regular parking permits ...
Multi-Factor Authentication
To enable Multi-Factor Authentication (MFA) and start using one-time passwords, follo...