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Multi-Factor Authentication - User Portal

OPS-COM User Portal

Some parking providers support Multi-Factor Authentication (MFA). To enable MFA, and star...

Updated 1 week ago by Cedar Boulianne

Customer Support FAQ

Product Info

How do I launch a support ticket? The best way to launch a support ticket is to email support@op...

Updated 1 week ago by Cedar Boulianne

Launching a Critical Support Ticket

Product Info

Only tickets marked Critical will trigger the after hours notification process. Please note, Crit...

Updated 1 week ago by Cedar Boulianne

Retrieving Uploaded Files

Admin Portal 👥User Management

This article provides instructions for OPS-COM administrators on how to manage files uploaded by ...

Updated 1 week ago by Cedar Boulianne

Clearing Items Awaiting Payment - Midnight List

Admin Portal 🚗Permit Management - ParkAdmin

If enabled, there is a System task that will clear all permits that are sitting in user's carts w...

Updated 1 week ago by Cedar Boulianne

Active Vehicle Report

Admin Portal Vehicle Management

This article describes the Active Vehicles Report, a tool designed to identify users who have sig...

Updated 1 week ago by Cedar Boulianne

Plate and Vehicle Alarms

Admin Portal Alarms

OPS-COM's alarm system provides critical real-time notifications for specific events, such as a f...

Updated 1 week ago by Cedar Boulianne

Zebra Sticker Printers

Admin Portal 🚗Permit Management - ParkAdmin

This article provides a comprehensive guide for configuring Zebra sticker printers for use with t...

Updated 1 week ago by Cedar Boulianne

Forms

Admin Portal Forms Module

This article describes how to use the Forms module to create, manage, and deploy custom forms for...

Updated 1 week ago by Cedar Boulianne

Form Field Types

Admin Portal Forms Module

This article provides a detailed overview of the various field types available when building a cu...

Updated 1 week ago by Cedar Boulianne

Viewing Form Entries

Admin Portal Forms Module

This article describes how to view, search, and manage user submissions for custom forms. This fe...

Updated 1 week ago by Cedar Boulianne

Pay Station Status

Admin Portal 🚗Permit Management - ParkAdmin

This article describes the Pay Station Status lookup tool, used for searching and verifying tempo...

Updated 1 week ago by Cedar Boulianne

Real-Time Parking Map

Admin Portal 🚗Permit Management - ParkAdmin

This article describes the setup and use of the Real-Time Parking Map. This feature provides a pu...

Updated 1 week ago by Cedar Boulianne

Altering the Price of Unpaid Standard Permits

Admin Portal 🚗Permit Management - ParkAdmin

This article describes the process for editing the cost of an unpaid standard permit for a specif...

Updated 1 week ago by Cedar Boulianne

Setting Permit State for a Lost or Stolen Permit

Admin Portal 🚗Permit Management - ParkAdmin

This article describes the process for managing a lost or stolen permit. This involves switching ...

Updated 1 week ago by Cedar Boulianne

Using the Basic Waitlist Report

Admin Portal 🚗Permit Management - ParkAdmin

The Basic Waitlist Report provides OPS-COM administrators with a centralized view of all users cu...

Updated 1 week ago by Cedar Boulianne

Awaiting Payment - Permits

Admin Portal 🚗Permit Management - ParkAdmin

This article describes the Permits Awaiting Payment report, a tool used to manage and communicate...

Updated 1 week ago by Cedar Boulianne

Testing Your WIFI Connection

[Beta] Ionic iOS & Android Enforcement ...

Download a WIFI Analyzer Application This app could be installed on a cell phone a...

Updated 1 week ago by Jaydon Jones

Ionic - Search Vehicle Results

[Beta] Ionic iOS & Android Enforcement ... Ionic - Search Vehicles

This article is a continuation of the Vehicle Search and explains how to interpret the results af...

Updated 1 week ago by Cedar Boulianne

Ionic - Handheld Training (Coming Soon)

[Beta] Ionic iOS & Android Enforcement ...

Slides Presentation (Slideshow Coming Soon) Videos Linked in the Presentation (New Videos Co...

Updated 1 week ago by Jaydon Jones