Recently Updated Pages
Phase 1 - Learning the Basics
Welcome to OperationsCommander! We are delighted to have you on board as you begin your journey t...
Account Creation Preferences
OPS-COM allows administrators to configure user account creation preferences, choosing between im...
Incident Distribution Feature
This article describes the Incident Distribution feature, which allows dispatchers to email incid...
Violations From Static Cameras / Mailout Violations
Violations/Infractions can be created from a report that looks at chalk records. Before this can ...
Feature Overview - Rollover/Renew Permits
Permit rollovers, also referred to as renewals, describe the process of transitioning an existing...
Setting up Quick Pay/Guest Payments
This article describes the Guest Payments feature. Guest Payments allows guest users to look up a...
User Types
User Types in OPS-COM categorize your system users (e.g., Student, Staff, Public) and control var...
Printing Permit from Home Setup
This article provides OPS-COM administrators with the necessary instructions to configure the Per...
Payroll Deduction Report
This article explains how to use the Processed Payroll Deduction Report. This report provides OPS...
How to Make a Payment in Your User Profile (Or as a guest)
This guide provides step-by-step instructions on how to pay for permits, violations, or other ser...
User - Incident History
The User Incident History page provides a comprehensive list of all disturbance incidents associa...
Permit Sales Window Management
Permit Sales Windows in OPS-COM define the specific timeframes during which parking permits can b...
Multi-Factor Authentication - User Portal
Some parking providers support Multi-Factor Authentication (MFA). To enable MFA, and star...
Customer Support FAQ
How do I launch a support ticket? The best way to launch a support ticket is to email support@op...
Launching a Critical Support Ticket
Only tickets marked Critical will trigger the after hours notification process. Please note, Crit...
Clearing Items Awaiting Payment - Midnight List
If enabled, there is a System task that will clear all permits that are sitting in user's carts w...
Active Vehicle Report
This article describes the Active Vehicles Report, a tool designed to identify users who have sig...
Plate and Vehicle Alarms
OPS-COM's alarm system provides critical real-time notifications for specific events, such as a f...
Zebra Sticker Printers
This article provides a comprehensive guide for configuring Zebra sticker printers for use with t...
Forms
This article describes how to use the Forms module to create, manage, and deploy custom forms for...