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DNTT - Do Not Ticket or Tow

Admin Portal Vehicle Management

This article describes the Do Not Ticket or Tow (DNTT) feature, which allows administrators to ap...

Updated 1 week ago by Cedar Boulianne

Tracking Electrical Vehicles

Admin Portal Vehicle Management

This article describes how to identify and manage Electric Vehicle (EV) flags within OPS-COM. Thi...

Updated 1 week ago by Cedar Boulianne

Locker Search

Admin Portal 🔒Locker Management

This article describes how to use the Locker Search tool to find, view, and manage lockers. This ...

Updated 1 week ago by Cedar Boulianne

Preparing to Import Your User Data

Customization and Integration

Many customers wish to port over existing data when they purchase the OperationsCommander system....

Updated 1 week ago by Shannon Jones

Changing the Organization Name Displayed to Parkers

Adminstrators - Setup & Configuration

This article describes how to change your organization's display name. This global setting update...

Updated 1 week ago by Cedar Boulianne

Handheld Devices and Commons

Adminstrators - Setup & Configuration Admin Tools & Data Maintenance

The Handhelds Devices section in OPS-COM allows administrators to manage and configure handheld d...

Updated 1 week ago by Cedar Boulianne

Data Maintenance Articles

Adminstrators - Setup & Configuration Admin Tools & Data Maintenance

Data maintenance is crucial for ensuring the accuracy, reliability, and optimal performance of an...

Updated 1 week ago by Shannon Jones

Create or Refresh a Preview Space

Adminstrators - Setup & Configuration Admin Tools & Data Maintenance

Preview Spaces in OPS-COM provide clients and support staff with a secure, isolated testing envir...

Updated 1 week ago by Shannon Jones

Importer Field Descriptions

Adminstrators - Setup & Configuration Admin Tools & Data Maintenance

This article provides a comprehensive guide to the fields used within the OPS-COM Database Import...

Updated 1 week ago by Cedar Boulianne

Managing Recurring and Onetime System Tasks

Adminstrators - Setup & Configuration Admin Tools & Data Maintenance

OPS-COM utilizes both recurring and onetime system tasks to automate various back-end processes, ...

Updated 1 week ago by Cedar Boulianne

Purging Incidents

Adminstrators - Setup & Configuration Admin Tools & Data Maintenance

The ability to purge incidents from OPS-COM allows administrators to permanently remove outdated ...

Updated 1 week ago by Shannon Jones

Purge Old - Explained

Adminstrators - Setup & Configuration Admin Tools & Data Maintenance

The Purge Old Data feature in OPS-COM allows administrators to remove inactive historical records...

Updated 1 week ago by Cedar Boulianne

History Search

Adminstrators - Setup & Configuration Admin Tools & Data Maintenance

The History Search feature in OPS-COM allows administrators to quickly locate and review historic...

Updated 1 week ago by Cedar Boulianne

Resolve Duplicate Options

Adminstrators - Setup & Configuration Admin Tools & Data Maintenance

The Resolve Duplicates feature in OPS-COM allows administrators to identify and merge duplicates ...

Updated 1 week ago by Cedar Boulianne

Using the Database Importer (Beta)

Adminstrators - Setup & Configuration Admin Tools & Data Maintenance

The Database Importer in OPS-COM provides administrators with a powerful tool to import existing ...

Updated 1 week ago by Shannon Jones

Archiving or Disabling a User

Admin Portal 👥User Management

Archiving or Disabling a User Account in OPS-COM allows administrators to deactivate user access ...

Updated 1 week ago by Cedar Boulianne

User Search

Admin Portal 👥User Management

User Search provides administrators with a powerful tool to quickly locate and access specific us...

Updated 1 week ago by Cedar Boulianne

Edit the Admin Landing Page Messages

Admin Portal 🧰Landing Page and Dashboards

The Admin Dashboard is the initial landing page presented to administrators upon logging into OPS...

Updated 1 week ago by Cedar Boulianne

Managing Dispatch Categories

Adminstrators - Setup & Configuration Dispatch Configuration

Dispatch Categories allow administrators to define and classify the types of dispatchable events ...

Updated 1 week ago by Cedar Boulianne

Pull API: Permit Stats

API Documentation Permits API

The OPS-COM Controller provides a simple JSON based API to integrate with. Clients use this API t...

Updated 1 week ago by Shannon Jones