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Starting your Enterprise Onboarding
A delightful and seamless deployment is a team effort. To ensure the system meets all your unique...
Customer Support FAQ
How do I launch a support ticket? The best way to launch a support ticket is to email support@op...
Enterprise Onboarding Schedule
Phase 1 (estimate: 2 weeks) After we receive your signed contract, we’ll kick off your project w...
Ticket Printing (Legacy) - Zebra Printer Configuration (Android Only)
This Zebra Printer Configuration allows administrators to set up and connect Zebra mobile printer...
Hang Tag Printing
In Parking Management, hover over the Permit Management icon, and click Hang Tag Printing. The V...
Detailed Permit Sales Report by Lot
The Detailed Permit Sales Report by Lot provides administrators with a granular view of permit tr...
Lot Value Report
The Lot Value Report provides a real-time snapshot of permit utilization across all parking lots....
Multi-Factor Authentication - User Portal
Some parking providers support Multi-Factor Authentication (MFA). To enable MFA, and start us...
Enhanced Admin Security: Multi-Factor Authentication (MFA)
We have recently added a critical security layer for our Admin users: Multi-Factor Authentication...
Configuring Multi-Factor Authentication on the User Portal
Multi-Factor Authentication (MFA) adds a crucial second layer of security to user accounts in OPS...
Permit Sales by Lot by Month
The Permit Sales by Lot by Month report provides OPS-COM administrators with a detailed breakdown...
Using Your Own Domain - Vanity URL
OPSCOM supports the use of vanity URLs to keep your branding consistent for all your clients. Thi...
Setup Checklist
New to OPSCOM and you need a little guidance as to what messaging needs your attention? This arti...
Security Whitepaper
As do many, we take security very seriously! We understand that the data we have been entrusted ...
September 2025
Improvements NEW Feature - You asked for it, we listened! We have implemented an email unsub...
Unsubscribe Option for Email Notifications-Opt-Out
This article describes the feature that allows users to unsubscribe from non-essential email comm...
Manage your Email Preferences - Released September 2025
Hey OPSCOM Community! ? Get ready for some fantastic news that's going to make managing your emai...
Hosted Payments
OpenEdge Hosted Payments Bambora/Worldline Hosted Payments Bambora/Worldline Checkout Moner...
Violations by Location/Officer Report
This article outlines how to generate the Violations by Location and Officer report. This report ...
User - Vehicles Tab
The Vehicles tab on the Edit User Profile screen allows administrators to add, edit and remove ve...