Recently Updated Pages
Payroll Deduction Report
This article explains how to use the Processed Payroll Deduction Report. This report provides OPS...
How to Make a Payment in Your User Profile (Or as a guest)
This guide provides step-by-step instructions on how to pay for permits, violations, or other ser...
User - Incident History
The User Incident History page provides a comprehensive list of all disturbance incidents associa...
Permit Sales Window Management
Permit Sales Windows in OPS-COM define the specific timeframes during which parking permits can b...
Multi-Factor Authentication - User Portal
Some parking providers support Multi-Factor Authentication (MFA). To enable MFA, and star...
Customer Support FAQ
How do I launch a support ticket? The best way to launch a support ticket is to email support@op...
Launching a Critical Support Ticket
Only tickets marked Critical will trigger the after hours notification process. Please note, Crit...
Active Vehicle Report
This article describes the Active Vehicles Report, a tool designed to identify users who have sig...
Plate and Vehicle Alarms
OPS-COM's alarm system provides critical real-time notifications for specific events, such as a f...
Zebra Sticker Printers
This article provides a comprehensive guide for configuring Zebra sticker printers for use with t...
Forms
This article describes how to use the Forms module to create, manage, and deploy custom forms for...
Form Field Types
This article provides a detailed overview of the various field types available when building a cu...
Viewing Form Entries
This article describes how to view, search, and manage user submissions for custom forms. This fe...
Pay Station Status
This article describes the Pay Station Status lookup tool, used for searching and verifying tempo...
Real-Time Parking Map
This article describes the setup and use of the Real-Time Parking Map. This feature provides a pu...
Altering the Price of Unpaid Standard Permits
This article describes the process for editing the cost of an unpaid standard permit for a specif...
Setting Permit State for a Lost or Stolen Permit
This article describes the process for managing a lost or stolen permit. This involves switching ...
Using the Basic Waitlist Report
The Basic Waitlist Report provides OPS-COM administrators with a centralized view of all users cu...
Awaiting Payment - Permits
This article describes the Permits Awaiting Payment report, a tool used to manage and communicate...
Testing Your WIFI Connection
Download a WIFI Analyzer Application This app could be installed on a cell phone a...