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Quick Search Tool Functionality
The Quick Search tool is a centralized search utility designed to help OPS-COM administrators rap...
Setup Checklist
The Setup Checklist is a central tool designed to guide new OPS-COM administrators through the cr...
Enterprise Onboarding Schedule
This article outlines the standard 12-week enterprise onboarding process for new OPS-COM clients....
Hiding Zero Dollar Violations
The Hiding Zero Dollar Violations setting allows administrators to automatically filter out viola...
Cancelling a Violation
The Cancelling a Violation feature allows administrators to formally dismiss an issued parking ti...
Archiving and Restoring Permits
The Archiving and Restoring Permits feature allows administrators to remove permits from a given ...
Using Permit Proration
The permit proration feature allows administrators to sell a parking permit that is valid for a s...
Setting Up for Event Parking
The Event Parking feature allows administrators to configure exclusive parking lots that can only...
Planning Lot Groups and Lot Zones
This article explains how to configure Lot Groups and Lot Zones to organize parking inventory wit...
Setup Lots to Use Text2ParkMe
The Text2ParkMe feature allows users to pay for temporary parking, receive expiration reminders, ...
Single Allocate
The Single Allocate tool allows administrators to add individual permits to a specific parking lo...
Permit Waitlist Feature Overview
The Permit Waitlist feature allows OPS-COM administrators to efficiently manage users waiting to ...
Viewing and Editing LPR Events
The License Plate Recognition (LPR) Capture Log is a tool designed to track, filter, and audit ...
Permit Switch
This administrative tool allows OPS-COM administrators to manage parking assignments by swapping ...
🚀 The Evolution of OPSCOM: Introducing Project Eevee & Project Butterfly
The OPSCOM platform is currently undergoing a strategic transformation to modernize workflows and...
User - History Tab
The History tab provides OPS-COM administrators with a comprehensive log of a user's financial tr...
Understanding & Controlling Active Vehicles
Active vehicles in OPS-COM are license plates registered and marked as eligible for parking permi...
Payment Management (Subscriptions)
Subscriptions allow OPS-COM administrators to designate a default payment method for permits that...
Reports Overview
The OPS-COM Reporting module provides administrators with a centralized location to access, gener...
Why Are My Violation/Warning Notification Emails Not Going Out?
This article is designed to assist OPS-COM administrators in identifying and resolving issues pre...