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Locker Troubleshooting

Admin Portal šŸ”’Locker Management

Basic test for checking if the locker availability is set correctly when using Locker UserTypes.

Allocate Lockers

Admin Portal šŸ”’Locker Management

This guide walks you through the process of allocating lockers, adding buildings, areas, and lock...

Updated 5 days ago by Co-op Student

Awaiting Payment (Lockers)

Admin Portal šŸ”’Locker Management

This article shows admins how to manage and communicate with users who have pending payments for ...

Updated 5 days ago by Co-op Student

Locker Switch

Admin Portal šŸ”’Locker Management

TheĀ Locker Switch option allows administrators to change the locker that is associated with a par...

Updated 5 days ago by Co-op Student

Locker Search

Admin Portal šŸ”’Locker Management

TheĀ Locker Search option allows administrators to search locker(s) to be able to view/edit detail...

Updated 5 days ago by Laurie McIntosh

Forms Admin

Admin Portal Forms Module

The Forms options allow users to communicate with the organization about special requests. Pleas...

Updated 5 days ago by Cedar Boulianne

DNTT - Do Not Ticket or Tow

Admin Portal Vehicle Management

The DNTT (Do Not Ticket or Tow) feature allows administrators to apply a condition on a vehicle t...

Updated 5 days ago by Laurie McIntosh

Merge Vehicles

Admin Portal Vehicle Management

The Merge Vehicles feature in OPS-COM allows administrators to combine two existing vehicle recor...

Updated 5 days ago by Cedar Boulianne

Search by Plate

Admin Portal Vehicle Management

TheĀ Search by Plate option allows Administrators to locate vehicles, and view the user, vehicle d...

Updated 5 days ago by Laurie McIntosh

Edit Primary Driver

Admin Portal šŸ‘„User Management

The designation Primary Driver is put in place to identify the owner of the vehicle in most cases...

Updated 5 days ago by Laurie McIntosh

Bulk Email Users

Admin Portal šŸ‘„User Management

TheĀ Email Users functionality allows administrators to email users with notices or important info...

Updated 5 days ago by Laurie McIntosh

Merge User

Admin Portal šŸ‘„User Management

TheĀ Merge Users option is used to combine two profiles for the same person into one user profile....

Updated 5 days ago by Laurie McIntosh

Bulk User Type Change

Admin Portal šŸ‘„User Management

The Bulk User Type Change tool allows administrators to change User Types in bulk. This is useful...

Updated 5 days ago by Laurie McIntosh

User - Incident History

Admin Portal šŸ‘„User Management

We are in the process of converting this page and will update once fully converted. There are a ...

Updated 5 days ago by Laurie McIntosh

User - History Tab

Admin Portal šŸ‘„User Management

TheĀ History tab allows administrators to view/edit all transactions and adjustments (locker reser...

Updated 5 days ago by Laurie McIntosh

User - Payments Tab

Admin Portal šŸ‘„User Management

TheĀ Payments tab allows administrators to process user payments for one or all payment types due ...

Updated 5 days ago by Laurie McIntosh

User - Parking Tab

Admin Portal šŸ‘„User Management

TheĀ Parking tab allows administrators to sell parking permits (standard parking permits and tempo...

Updated 5 days ago by Laurie McIntosh

User - Vehicles Tab

Admin Portal šŸ‘„User Management

TheĀ Vehicles tab on the Edit User Profile screen allows administrators to add, edit and remove ve...

Updated 5 days ago by Cedar Boulianne

User - Purchase a Locker

Admin Portal šŸ‘„User Management

TheĀ LockersĀ tab on theĀ User Landing PageĀ allows administrators to rent lockers to users.Ā  Users c...

Updated 5 days ago by Laurie McIntosh

Quick Search Tool Functionality

Admin Portal FAQs, Tips & Tricks

The Quick Search tool allows you to quickly find information in OPS-COM by searching specific fie...

Updated 5 days ago by Laurie McIntosh