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User Types

Adminstrators - Setup & Configuration User Configuration

User Types in OPSCOM categorize your system users (e.g., Student, Staff, Public) and control vari...

Updated 3 months ago by Jaydon Jones

Printing Permit from Home Setup

Admin Portal Permit Management - ParkAdmin

This article provides OPSCOM administrators with the necessary instructions to configure the Perm...

Updated 3 months ago by Cedar Boulianne

Payroll Deduction Report

System Reports

This article explains how to use the Processed Payroll Deduction Report. This report provides OPS...

Updated 3 months ago by Cedar Boulianne

How to Make a Payment in Your User Profile (Or as a guest)

OPSCOM User Portal

This guide provides step-by-step instructions on how to pay for permits, violations, or other ser...

Updated 3 months ago by Cedar Boulianne

User - Incident History

Admin Portal User Management

The User Incident History page provides a comprehensive list of all disturbance incidents associa...

Updated 3 months ago by Cedar Boulianne

Permit Sales Window Management

Admin Portal Permit Management - ParkAdmin

Permit Sales Windows in OPSCOM define the specific timeframes during which parking permits can be...

Updated 3 months ago by Cedar Boulianne

Multi-Factor Authentication - User Portal

OPSCOM User Portal

Some parking providers support Multi-Factor Authentication (MFA). To enable MFA, and star...

Updated 3 months ago by Cedar Boulianne

Customer Support FAQ

Product Info

How do I launch a support ticket? The best way to launch a support ticket is to email support@OP...

Updated 3 months ago by Cedar Boulianne

Launching a Critical Support Ticket

Product Info

Only tickets marked Critical will trigger the after hours notification process. Please note, Crit...

Updated 3 months ago by Cedar Boulianne

Plate and Vehicle Alarms

Admin Portal Alarms

OPSCOM's alarm system provides critical real-time notifications for specific events, such as a fl...

Updated 3 months ago by Cedar Boulianne

Zebra Sticker Printers

Admin Portal Permit Management - ParkAdmin

This article provides a comprehensive guide for configuring Zebra sticker printers for use with t...

Updated 3 months ago by Cedar Boulianne

Form Field Types

Admin Portal Forms Module

This article provides a detailed overview of the various field types available when building a cu...

Updated 3 months ago by Cedar Boulianne

Viewing Form Entries

Admin Portal Forms Module

This article describes how to view, search, and manage user submissions for custom forms. This fe...

Updated 3 months ago by Cedar Boulianne

Pay Station Status

Admin Portal Permit Management - ParkAdmin

This article describes the Pay Station Status lookup tool, used for searching and verifying tempo...

Updated 3 months ago by Cedar Boulianne

Real-Time Parking Map

Admin Portal Permit Management - ParkAdmin

This article describes the setup and use of the Real-Time Parking Map. This feature provides a pu...

Updated 3 months ago by Cedar Boulianne

Altering the Price of Unpaid Standard Permits

Admin Portal Permit Management - ParkAdmin

This article describes the process for editing the cost of an unpaid standard permit for a specif...

Updated 3 months ago by Cedar Boulianne

Setting Permit State for a Lost or Stolen Permit

Admin Portal Permit Management - ParkAdmin

This article describes the process for managing a lost or stolen permit. This involves switching ...

Updated 3 months ago by Cedar Boulianne

Awaiting Payment - Permits

Admin Portal Permit Management - ParkAdmin

This article describes the Permits Awaiting Payment report, a tool used to manage and communicate...

Updated 3 months ago by Cedar Boulianne

Testing Your WIFI Connection

[Beta] Ionic iOS & Android Enforcement ... Troubleshooting & Info

Download a WIFI Analyzer Application This app could be installed on a cell phone a...

Updated 3 months ago by Jaydon Jones

Ionic - Handheld Training (Coming Soon)

[Beta] Ionic iOS & Android Enforcement ... Troubleshooting & Info

Slides Presentation (Slideshow Coming Soon) Videos Linked in the Presentation (New Videos Co...

Updated 3 months ago by Jaydon Jones