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Using the OPSCOM-ARC System Dashboard & Widgets

The OPSCOM Admin Portal Landing Page and Dashboards

The System Dashboard is a fully customizable, widget-based analytics interface built directly int...

Updated 3 weeks ago by Jennifer Goodchild

Reports Overview

The OPSCOM Admin Portal OPSCOM Reports

The Reports module provides administrators with a centralized location to access, generate, and a...

Updated 3 weeks ago by Jaydon Jones

Troubleshooting - Email Server Communication Errors

Setup & Configuration for Admins System Configuration

This article outlines the process for identifying and resolving email server communication errors...

Guide to System Settings

Setup & Configuration for Admins System Configuration

The System Settings feature provides administrators with comprehensive control over the core func...

Search Repeat Offenders Report

The OPSCOM Admin Portal Violations/Citations and Appeals - OPSC...

The Search Repeat Offenders report allows administrators to identify vehicles and users that have...

Updated 4 weeks ago by Jennifer Goodchild

Summary Report by Officer

System Reports Documentation & Violations Reports

The Summary Report by Officer provides administrators with a high-level overview of parking viola...

Updated 4 weeks ago by Jennifer Goodchild

Violations by Location/Officer Report

System Reports Documentation & Violations Reports

The Violations by Location and Officer Report allows administrators to analyze enforcement activi...

Updated 4 weeks ago by Jennifer Goodchild

Violations by Officer Report

System Reports Documentation & Violations Reports

The Violations by Officer Report allows administrators to generate a detailed list of citations i...

Updated 4 weeks ago by Jennifer Goodchild

Search for a Violation

The OPSCOM Admin Portal Violations/Citations and Appeals - OPSC...

The Search for a Violation feature allows administrators to locate specific parking citations wit...

Updated 4 weeks ago by Jennifer Goodchild

Workday - Student Violation Fee Push to Student Account

Customization and Integration Integrations and Partners

The Workday integration allows OPSOM administrators to automatically push unpaid student parking ...

IP Filtering for Admin Users

Setup & Configuration for Admins Admin Management Tools

The IP Filtering feature provides a robust security layer by restricting backend access based on ...

Manage Administrator Groups

Setup & Configuration for Admins Admin Management Tools

The Administrator Groups feature allows organizations to organize backend users into logical te...

Add, Edit, and Activate Your Vehicles

OPSCOM-Go! User Portal OPSCOM-Go! User Dashboard

The Add Edit and Activate Vehicles feature allows end-users to register new license plates, updat...

PDF Report Generation Issues

System Reports Documentation & Violations Reports

The PDF Report Generation troubleshooting guide provides instruction on identifying and resolving...

Towed Vehicles Report

System Reports Documentation & Violations Reports

The Towed Vehicles Report allows administrators to generate a detailed list of all parking violat...

Sending Invoices in Advance of Payment

The OPSCOM Admin Portal OPSCOM Company Manager and Invoicing - ...

This process allows OPSCOM administrators to roll over active permits and issue formal invoices t...

Permit Invoicing

The OPSCOM Admin Portal OPSCOM Company Manager and Invoicing - ...

The Permit Invoicing feature allows administrators to generate, manage, and distribute billing st...

Invoice Search

The OPSCOM Admin Portal OPSCOM Company Manager and Invoicing - ...

The Invoice Search feature allows administrators to locate, view, and export billing records with...

Re-Sending an Invoice

The OPSCOM Admin Portal OPSCOM Company Manager and Invoicing - ...

The Re-Sending an Invoice functionality allows administrators to quickly generate and deliver a d...

Adjusting a violation to zero dollars

The OPSCOM Admin Portal OperationsCommander Payments and Transa...

This article outlines how OPSCOM administrators can adjust a violation fine to zero dollars, conv...