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Email Server Communication Errors

Finding Communication Errors

It is possible, that if some of the system settings and classic system settings are not setup correctly to use a From address, that you will receive a communication error as a response. One example would be when trying to submit the Forgot Password form found on the user side login page. An error message of this nature would look something like this:

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As mentioned, this is because there is no From address setup in the system. 

Fixing Communication Errors 


To fix this issue you would just need to update the Reply-to Admin Email Address found under Classic System Settings.

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Once you have updated the email address this issue should be resolved. If the issue is still not resolved after completing these fields, please contact support for further assistance. 

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