Email Server Communication Errors

Finding Communication Errors

It is possible, that if some of the system settings and classic system settings are not setup correctly to use a From address, that you will receive a communication error as a response. One example would be when trying to submit the Forgot Password form found on the user side login page. An error message of this nature would look something like this:

As mentioned, this is because there is no From address setup in the system. 

Fixing Communication Errors 

To fix this issue you would just need to update the Reply-to Admin Email Address found under Classic System Settings.

Once you have updated the email address this issue should be resolved. If the issue is still not resolved after completing these fields, please contact support for further assistance.