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Using Forms on the User Portal
The Forms module is useful for clients to communicate with the organization about special request...
Uploading Files
This article will walk users through how they can upload files through the user side. Quick Step...
System Dashboard
Reminder You need to be on the ops-com website logged in as an admin Introduction The system da...
Purchase a Parking Permit
The Purchase a Parking Permit option allows customers to purchase either regular parking permits ...
Multi-Factor Authentication
To enable Multi-Factor Authentication (MFA) and start using one-time passwords, follo...
OPS-COM Quick Pay - Guest Payments
If an individual does not want to create an account or enter personal information when paying a v...
Appealing Parking Violations
This article explains how to use the OPS-COM user portal to appeal violations. Quick Step List ...
Registering and Editing Vehicles
If you are selling Parking Permits on your User Portal, your clients must register their vehicles...
View User Profile History
Clients can view a summary of all the history including Lockers, Parking Permits, Access Cards, V...
Purchasing a Locker
The Purchase a Locker option allows customers to rent a locker. Quick Steps for Purchasing a Loc...
Edit Your Profile and Update Your Address
If at any time a customer needs to make changes to their profile (e.g. the customer moves and has...
Registering a User Profile
To start using the OPS-COM User Portal, all customers must register as a new user. This will allo...
Recovering a Lost Password
If you've forgotten your password, follow these steps to recover it and regain access to your acc...
Quick Search Tool Functionality
Using Quick Search The Quick Search tool allows you to quickly find information in OPS-COM by s...
Editing the Landing Page Messages
Remember You need to be logged into an admin account to access this What is the Landing Page? W...
Disable Browser Auto-fill and Auto-Complete
Please remember to follow the steps for the browser your using How does this setting affect OPS-...
Distribution Setup
Users - Distribution Admin Options Search for a User Departments Alerts - Distribution Acti...
Dispatch Setup
Dispatch Categories Sources - Dispatch
Incidents Setup
Cameras Categories Ethnic Types Extended User Profile Options Flags Missing Property Types...
Violations Setup
Ticket Categories Sort Violations for Quick Access Ticket Offence Items Sending Alerts to Ha...