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Auto Email Notifications for Warnings

Admin Portal Violations/Citations and Appeals - Viol...

There is now the option to have a warning letter sent to those who have received a violation mark...

Updated 1 day ago by Cedar Boulianne

Understanding & Controlling Active Vehicles

Admin Portal FAQs, Tips & Tricks

Question What is an active vehicle and how does it relate to the permits a user buys?  In our s...

Updated 4 days ago by Shannon Jones

Part 3: Handheld Set-Up

User Manual - LPR Installation Getting Started: First-Time Setup ✨

If you’re using your own tablet, please follow the instructions directly below. If you purchased ...

Updated 4 days ago by Cedar Boulianne

Choosing and Configuring Printers

Legacy Android Enforcement App - OPSCOM... Setup Installation and Maintenance

Selecting a Bluetooth Printer To begin navigate to the System Settings: Access System Setting...

Updated 5 days ago by Cedar Boulianne

Payment Reconciliation: Submitted / Processed

Admin Portal Payments and Transaction Flow

The Payment Reconciliation page allows users to effectively track and manage the status of paymen...

Updated 6 days ago by Shannon Jones

Permit Waitlist Feature Overview

Admin Portal Permit Management - ParkAdmin

Welcome to the OPSCOM Waitlist Feature!This feature allows administrators to manage users waiting...

Updated 6 days ago by Cedar Boulianne

Managed Waitlist

Admin Portal Permit Management - ParkAdmin

The OPSCOM Managed Waitlist system automates the process of assigning available permits to waitli...

Updated 6 days ago by Cedar Boulianne

Phase 4 - Learning to Use OperationsCommander

New Client Rollout

Now that you have OPSCOM setup you can learn how to use it! The self-guided training is divided i...

Updated 6 days ago by Cedar Boulianne

June 2025

Release Notes

Improvements WISHLIST Fulfilled - We’ve added a new report you asked for — now you can easil...

Updated 6 days ago by Cedar Boulianne

Display Waitlist Position - Released June 2025

2025 Wishlist Items in Progress

? Exciting news for OPSCOM waitlists! ? We've made it super easy for your clients to see their sp...

Updated 6 days ago by Cedar Boulianne

Using the Basic Waitlist Report

Admin Portal Permit Management - ParkAdmin

The Basic Waitlist Report provides OPSCOM administrators with a centralized view of all users cur...

Updated 6 days ago by Cedar Boulianne

Pricing and Lot Admin

Admin Portal Permit Management - ParkAdmin

The Pricing and Lot Admin page is a central management tool for OPSCOM administrators to create n...

Updated 6 days ago by Cedar Boulianne

User - Parking Tab

Admin Portal User Management

This article provides instructions for OPSCOM administrators on how to purchase both standard and...

Updated 6 days ago by Cedar Boulianne

Purchase a Parking Permit

OPSCOM User Portal

Time to buy parking! You can purchase a standard permit that usually covers a specific time perio...

Updated 6 days ago by Cedar Boulianne

Clearing Items Awaiting Payment - Midnight List

Admin Portal Permit Management - ParkAdmin

If enabled, there is a System task that will clear all permits that are sitting in user's carts w...

Updated 6 days ago by Cedar Boulianne

Chase E-xact Hosted Payments

Admin Portal Payments and Transaction Flow

Unlike the Direct Post Method, E-xact uses Hosted Payment Page (HPP) integration with Relay Respo...

Updated 1 week ago by Cedar Boulianne

Hosted Payments

Admin Portal Payments and Transaction Flow

OpenEdge Hosted Payments Bambora/Worldline Hosted Payments Bambora/Worldline Checkout  Moner...

Updated 1 week ago by Shannon Jones

Enhanced Admin Security: Multi-Factor Authentication (MFA) - Releasing November 2025

2025 Wishlist Items in Progress

We're adding a critical security layer for our Admin users: Multi-Factor Authentication (MFA)! ? ...

Updated 1 week ago by Jaydon Jones

Collections - Flag as Sent to Collections

Admin Portal Violations/Citations and Appeals - Viol...

The "Flag as Sent to Collections" feature is used to bypass the standard notification processes f...

Updated 1 week ago by Shannon Jones

Moneris Checkout

Admin Portal Payments and Transaction Flow

This article provides OPSCOM system admins with a comprehensive guide to setting up and configuri...

Updated 2 weeks ago by Cedar Boulianne