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Registering a User Profile

User Portal

To start using the OPS-COM User Portal, all customers must register as a new user. This will allo...

Updated 19 hours ago by Laurie McIntosh

Quick Search Tool Functionality

Administrators 🧰Tools / Miscellaneous

The Quick Search tool allows you to quickly find information in OPS-COM by searching specific fie...

Updated 21 hours ago by Co-op Student

Disable Browser Auto-fill and Auto-Complete

Administrators 🧰Tools / Miscellaneous

Please remember to follow these steps for the browser you're using. How does this setting affect...

Updated 21 hours ago by Co-op Student

Using Forms on the User Portal

User Portal

The Forms module is useful for clients to communicate with the organization about special request...

Updated 21 hours ago by Co-op Student

Multi-Factor Authentication

User Portal

To enable Multi-Factor Authentication (MFA) and start using one-time passwords, follo...

Updated 21 hours ago by Co-op Student

Uploading Files

User Portal

This article will walk users through how they can upload files through the user side. Quick Step...

Updated 21 hours ago by Co-op Student

Making Guest Payments

User Portal

If an individual does not want to create an account or enter personal information when paying a v...

Updated 21 hours ago by Co-op Student

Appealing Parking Violations

User Portal

This article explains how to use the OPS-COM user portal to appeal violations. Quick Steps: ...

Updated 21 hours ago by Co-op Student

Purchase a Parking Permit

User Portal

The Purchase a Parking Permit option allows customers to purchase either regular parking permits ...

Updated 22 hours ago by Co-op Student

Purchasing a Locker

User Portal

The Purchase a Locker option allows customers to rent a locker. Quick Steps: Click the Lock...

Updated 22 hours ago by Co-op Student

Recovering a Lost Password

User Portal

If you've forgotten your password, follow these steps to recover it and regain access to your acc...

Updated 22 hours ago by Co-op Student

Registering and Editing Vehicles

User Portal

If you are selling Parking Permits on your User Portal, your clients must register their vehicles...

Updated 22 hours ago by Co-op Student

View User Profile History

User Portal

Clients can view a summary of all the history including Lockers, Parking Permits, Access Cards, V...

Updated 22 hours ago by Co-op Student

Edit Your Profile and Update Your Address

User Portal

If at any time a customer needs to make changes to their profile (e.g. the customer moves and has...

Updated 22 hours ago by Co-op Student

Edit the Landing Page Messages

Administrators 🧰Tools / Miscellaneous

When you sign in to OPS-COM initially, you are presented with a landing page. This message is ref...

Updated 1 day ago by Laurie McIntosh

Bambora Checkout

Administrators Payments and Transaction Flow

To properly configure your Bambora/Wordline payment type in OPS-COM you will require two separate...

Updated 1 day ago by Justin Gendron

Setting up Quick Pay/Guest Payments

Administrators Payments and Transaction Flow

Introduction Guest payments allow users to quickly find their tickets without having to log in a...

Updated 1 day ago by Nicole

QR Code Guest Temporary Permitting

Administrators 🚗Permit Management - ParkAdmin

Quick Steps to Configure Zero Dollar or Paid QR Codes System Configuration ->Users ->Types -...

Updated 1 day ago by Nicole

User Profile Landing Page

Administrators 👥User Management

This requires you to have a user profile already created Quick Step List Editing a User's Profi...

Updated 4 days ago by Co-op Student

Virtual Chalking

Enforcement App Violations and Chalking

What is E-Chalking (Virtual Chalking) in OPS-COM? Virtual chalking, or e-chalking is an ...

Updated 4 days ago by Shannon Jones