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Reprint Violation
Reprinting Tickets Tap on the second option in the main menu for Reprint Violation. This will...
Bambora Checkout
To properly configure your Bambora/Wordline payment type in OPSCOM you will require two separate ...
Handhelds Devices Settings (Handheld Commons)
The Handhelds Devices section in OPSCOM allows administrators to manage and configure handheld de...
Temp Permit Sales Report
This article provides OPSCOM administrators with instructions on how to generate and interpret th...
Managing Violation/Citation Appeals
The Appeals Report in OPSCOM provides administrators with a centralized view to review, manage, a...
Taxes
The Taxes configuration page in OPSCOM allows administrators to define and manage the tax percent...
Clearing Items Awaiting Payment - Midnight List
If enabled, there is a System task that will clear all permits that are sitting in user's carts w...
Sending Email with OPSCOM
Sending email from OPSCOM is a key element of communicating with your clients. This communication...
Starting your Enterprise Onboarding
A delightful and seamless deployment is a team effort. To ensure the system meets all your unique...
Customer Support FAQ
How do I launch a support ticket? The best way to launch a support ticket is to email support@op...
Enterprise Onboarding Schedule
Phase 1 (estimate: 2 weeks) After we receive your signed contract, we’ll kick off your project w...
Data Maintenance Articles
Data maintenance is crucial for ensuring the accuracy, reliability, and optimal performance of an...
Phase 3 - Config and Admin Options
It's time to unlock the power of OperationsCommander and get this system configured! This is wher...
Phase 2 - Payment Provider Setup
Standard Hosted Payment Providers Using Hosted Payments is the most delightful and secure way to...
Ticket Printing (Legacy) - Zebra Printer Configuration (Android Only)
This Zebra Printer Configuration allows administrators to set up and connect Zebra mobile printer...
Hang Tag Printing
In Parking Management, hover over the Permit Management icon, and click Hang Tag Printing. The V...
QR Code Guest Temporary Permitting
This article describes how to configure and use the QR code feature to allow guests to self-regis...
Detailed Permit Sales Report by Lot
The Detailed Permit Sales Report by Lot provides administrators with a granular view of permit tr...
Lot Value Report
The Lot Value Report provides a real-time snapshot of permit utilization across all parking lots....
Multi-Factor Authentication - User Portal
Some parking providers support Multi-Factor Authentication (MFA). To enable MFA, and start us...