🚗Permit Management - ParkAdmin
Permit Search
In Parking Management, hover over the Permit Management icon and click 'Permit Search': Enter ...
Permit Switch
Performing Permit Switches Between Permits Select the lot that the user's permit is currently ...
Awaiting Payment - Permits
Awaiting Payment Report To begin hover over the 'Permit Management' icon and click 'Awaiting Pay...
Using the Basic Waitlist Report
The Basic Waitlist Report provides OPS-COM administrators with a centralized view of all users cu...
Managed Waitlist
The OPS-COM Managed Waitlist system automates the process of assigning available permits to waitl...
Setting Permit State for a Lost or Stolen Permit
This process will explain how to set the state of a permit to lost. It will also illustrate the p...
Altering the Price of Unpaid Standard Permits
Introduction Sometimes it may be necessary to change the price of a standard permit before it ha...
Selling Permits Using Tablet Kiosks with OPS-COM
With the use of third-party apps, many tablets can be set up to act as kiosks. This means that an...
QR Code User Experience
The User Experience The user will scan the QR code with their phone and be taken to the Pur...
Real-Time Parking Map
System Settings To begin using Real-Time Map for a specific lot, you must set up the functionali...
QR Code Guest Temporary Permitting
Quick Steps to Configure Zero Dollar or Paid QR Codes System Configuration ->Users ->Types -...
Parking Logix - Parking Sensor Integration
Enable Parking Logix Integration Before you can use the Parking Logix integration on your system...
Pay Station Status
Searching Pay Station Status To get to this report hover over Parking Management → Temporary Per...
Zebra Sticker Printers
Creating the Template To use sticker printers you first need to create a new template to be use...
Printing Permit from Home Setup
Setup Printable Permit Template Before you can allow your users to print from home you must set...
Validator Admin Groups
User Level Capabilities within the Validator Tool Here is a description of what each user level ...
Public-Facing Lot Pages
Overview Within the system, there is the option to create a custom lots page, which will display...
Validate Parking Report
To access the report, the admin responsible for parker validation would need "View Validator Re...
Managing Validator Records
In this example, we will add a validation for a vehicle with the plate number BIRCH in the GARAGE...
Branding the Validator Tool
Accessing the Validator Pages to Edit the Look and Feel From the System Config Menu click on Sys...
The Validator - a Parking Validation Utility
You must create a new role to apply the permissions correctly. For more information refer to this...
Apply Temp Permit to User Vehicles
To begin, you must set the ability to apply the permit to multiple vehicles in Lot Administrati...
LPR Audit Log
Viewing the LPR Audit Log To access the LPR Audit Log, go to the Parking Management menu and hov...
Viewing and Editing LPR Events
Hover over 'Parking Management' then 'License Plate Recognition.' Click 'View LPR Events'. ...
Improve LPR Read Rates
What is the optical range for the reader? The sweet spot for plate reads is 1.5 to 2.5 meters be...
Text2ParkMe - Active Permits
1. In Parking Management, hover over the Permit Management icon and select Text2ParkMe - Active P...
Text2ParkMe - Usage
In Parking Management, hover over Permit Management, Temporary Permits, and click 'Text2ParkMe' t...
Refundable Parking Deposits
Setup Deposit Options Setup and manage your Deposit options. Apply Deposit Types Now that you...
Access Cards - Search
1. In Parking Management, hover over the 'Permit Management' icon and click 'Access Cards' then '...
Hang Tag Printing
Printing Hangtags In Parking Management, hover over the Permit Management icon and click Hang T...
Temporary Permit Printing
1. In Parking Management, hover over the Permits icon and click 'Temp Permit Printing'. 2. In ...
Releasing a Permit
If you know the permit number perform a permit search. If you do not know the permit number, go...
Clearing Items Awaiting Payment - Midnight List
If enabled, there is a System task that will clear all permits that are sitting in user's carts w...
Permit Waitlist Feature Overview
Welcome to the OPS-COM Waitlist Feature!This feature allows administrators to manage users waitin...
Rollover: Auto Selection and Automatically Processing Payments
Using Credit Cards on File to Purchase Recurring Permits There are two prerequisites to this fun...
Preventing Permit Rollover after Cancellation
Purchase a permit as an Administrator for any user. Locate the permit on the Profile page and cl...
Enabling Permit Rollovers without Previous Payment
Hover over the System Config menu and click System Settings. The 'Manage System Settings' ...
Performing Permit Rollovers
When to Rollover Permits Patrons who pay by payroll deduction or through credit card purchases c...
Single Allocate
This allows you to add individual permits to lots instead of adding an entire range as in the pre...
Setting Up A Lot To Be Visible and Available To The End User
This article outlines the six critical factors that determine a lot's visibility and availability...
Permit Sales Window Management
Permit Sales Windows in OPS-COM define the specific timeframes during which parking permits can b...
Adding Permits to a Lot (Allocation)
This article outlines the process for OPS-COM administrators to add permits to specific parking l...
Setup Lots to Use Text2ParkMe
Text2ParkMe (T2P) allows users to pay for temporary parking via SMS (text) messaging. Text2ParkMe...
Permit Allocations
Adding Permits to a Lot Single Allocate Archiving and Restoring Permits
Planning Lot Groups and Lot Zones
Lot Groups allows you to group similar lots together to be seen as a single entity in OPS-COM. A ...
Setting Up for Event Parking
OperationsCommander has a feature that will allow you to setup for Event Parking in a unique way....
Pricing and Lot Admin
The Pricing and Lot Admin page is a central management tool for OPS-COM administrators to create ...
Lot Visibility Options
OPS-COM provides enhanced control over parking lot visibility and accessibility, allowing adminis...
Using Permit Proration
Proration is a permission that can be given to an admin user. It allows them to sell a permit to ...
Archiving and Restoring Permits
Lot Allocation allows you to remove and restore permits in any given lot. Permits are removed thr...
Flex Permits
Introduction Flex permits allow clients to specify variable prices for a lot, with the possibili...
Lot Passwords
Introduction The ability to lock lots with a password has been added. Setting a password on a lo...