Resetting an Administrators Password
Ressetting a Forgotten Admin Password
From the Admin Login page click onĀ Forgot your Username or PasswordĀ to begin the process.
You will be prompted to enter yourĀ valid email address. This address must match the currently one that exists on the Admin user's Profile.
Once you have entered the email address click onĀ Send ReminderĀ to proceed.
The screen wil refresh and you will get a message indicating an email has been sent with a reset password link included.
This is a sample of what that email could look look like. This email can be edited and configured inĀ Email Templates. SeeĀ Lost Passwords.
The email link will take you to an interface where the admin will enter the email address discussed above and a new password.
The new password is required to be entered twice for confirmation.
Once a new password is chosen and entered, click onĀ Reset PasswordĀ to complete the process.
The admin will now be able to log in using the new password they entered.
