for Enforcement (Android)
Locate Application Version
If in doubt you can search for the OPS-COM application in the Google Play Store and when viewin...
Handheld Training
Slides Presentation Videos Linked in the Presentation Handheld Training playlist
Device is in Preview Mode
Preview Mode This menu options serves no other purposes but to indicate to the user that the han...
Testing Your WIFI Connection
Download a WIFI Analyzer Application This app could be installed on a cell phone ...
Search Vehicles
Search Vehicles
Search Vehicles Menu Tap on the Search Vehicles option If you are connecting to a preview sys...
Search Vehicle Results
Typical Vehicle Search During a typical plate search there is a lot of information at the patrol...
Permits Tab
Vehicle Permit Details This displays the expiry date of the permit You also have the ability ...
Violations Tab
Review Past Violations In this case we see three violations. Two have been paid for and one is ...
Chalks Tab
Review Past Chalk Items In the Chalks tab you are able to see a number of items. Chalks are l...
Permit Misuse Notification
Setting up the Permit Misuse Timer Select the System Settings menu item Scroll to the Advance...
Violations and Chalking
Issuing a Person Violation
Person Search To issue a violation to a person tap on Person Search from the main menu of the OP...
Issuing a Plate Violation
Issuing Violations by Plate When logged into OPS-COM for Android, tap on the Search Vehicle menu...
Virtual Chalking
What is E-Chalking (Virtual Chalking) in OPS-COM? Virtual chalking, or e-chalking is an ...
Plate Capture Using Handheld
Bounding Box is a Guide For best results especially on non-standard license plates we found if y...
Reprint Violation
Reprinting Tickets Tap on the second option in the main menu for Reprint Violation. This will...
LPR Scanning
Interpreting LPR flags Here we have a typical LPR display. Notice the last read plate came from ...
Updating Incorrect LPR Reads
On the OperationsCommander Android application, tap the LPR Scanning menu item to open the PL8-RD...
System Settings
System Settings
Local Device Settings The first section of the System Settings screen contains device informati...
Setting Device to Auto-Update
Open Google Play Store. Tap the hamburger icon (three horizontal lines) on the top-left. Tap ...
Reset Settings for OPS-COM for Android
From time to time you may be told to perform the "Reset Settings" function in the OPS-COM for And...
Displaying Towing Charges on a Violation
When do we use this? Depending on your policy, some institutions tow vehicles and some do not. I...
OPS-COM for Android Admin System Settings
Administrator System Settings There are settings that will need to be populated in order to have...
Replication Status
System Status The Replication Status area displays all database table data on your unit and whet...
Handheld Operation Log
Log Overview From time to time OPS-COM support personnel may request you send a log file to us ...
Message Alerts
Review Message Alerts Patrol officers now have the ability to see important news by viewing mess...
OPS-COM on the Web
In order for this feature to work properly the tablet must be in ...
Dispatch Log
Dispatch Logs allows administrators/dispatchers to record and track all inquiries that come into ...
Application Logout
Shutdown Process It is very important that the tablets are shut down properly at the end of ever...
Best Practices
Best Practices
Know your Version It is important to always be running the latest version of OPS-COM for Androi...
How weak Wi-Fi can affect OPS-COM
Typical issues that affect Wi-Fi strength Proximity to your Wi-Fi source is the number one fac...
Working in Low and Bright Light
Control Screen Brightness Patrol Officers often find that in low light situations the Android sc...
Setup Installation and Maintenance
First Time Installation - Android
Google Play Store Access On the device Apps screen, locate the Google Play Store app. Tap to ...
Manual Update or Installation
Open Google Play On the device Apps screen, locate the Google Play Store app. Search for Opea...
Reinstalling OPS-COM for Android
Step one - Uninstalling To uninstall the OperationsCommander app for Android follow these steps....
Uninstalling the Application
Application Uninstall To uninstall the OperationsCommander app for Android follow these steps. ...
Install Bluetooth Printer
Connect the Hardware First step is to make sure that the device can see and talk to the printer....
Changing Bluetooth Mode
Android Bluetooth Mode Some Star Micronics printers have a mode called Bluetooth (iAP). This mo...
Choosing and Configuring Printers
Selecting a Bluetooth Printer To begin navigate to the System Settings: Access System Settings ...
SM-T300 Printer
Reset mode on SM-T300 To change the settings on the printer, you need to hold down the feed and...
Zebra Printer
Pairing the Printer Go into the device settings and select Connections, then Bluetooth. The pr...
Retrieve Local Tablet Backups
By default all violations created on a tablet through the OPS-COM Android app are stored in local...
Connecting as USB Hard Drive
On the Android Device 1. Turn on USB debugging by click Menu > Settings > Applications > Develop...
Google Account
Clearing Google Play Cache Google Play will cache application details for hours to even a day or...
Using OPS-COM For Android in DEMO Mode
Demo Mode The OPS-COM for Android app can be used in Demo mode without the need to register a de...