Clearing Items Awaiting Payment - Midnight List

If enabled, there is a System task that will clear all permits that are sitting in user's carts without any payments or promises to pay on them.  You can use settings to determine if you want to clear unpaid permits or unpaid lockers, or both. There is another setting that determines how long you want to allow items to remain unpaid in a user's cart before clearing them.  This article will explain how to set this up correctly.

Keep in mind, this will only clear items that have no payments on them. Zero dollar items will not be able to be cleared this way. Instead, use the Mark Items as Paid functionality to clear these payments. 

Viewing Permits without Payments

1. Click Parking Management, hover over Reports and click Midnight List.
2. On the report you can see all users with permits in their cart that do not have a payment associated.  You can do the following from this report:

• • See items to be cleared
  • Email the affected users
  • Clear their flag to take them off the list and update the list
    
    

Setting Up to Automatically Clear Permits without Payments

If you do not see the settings mentioned below, please contact support@ops-com.com to have them enabled for you. You will need the permission of your Primary Admin.

1. Click System Configuration, and hover over System Settings.
2. Click Permits.
3. Click to toggle Clear Unpaid Permits on.
4. Click Payments.
5. Change the Clear Payments After X Hours value to the number of hours you want to allow items to remain in the user's cart. Use numbers only
6. Follow the instructions in this wiki article to toggle on the Clear - No Payment scheduled task.

Viewing Lockers without Payments

1. Click Locker Management, and click Midnight List.
2. On the report you can see all users with permits in their cart that do not have a payment associated.  You can do the following from this report:

• • See items to be cleared
  • Email the affected users
  • Clear their flag to take them off the list and update the list

Setting Up to Automatically Clear Lockers without Payments

If you do not see the settings mentioned below, please contact support@ops-com.com to have them enabled for you. You will need the permission of your Primary Admin.

1. Click System Configuration, and hover over System Settings.
2. Click Lockers.
3. Click to toggle Clear Unpaid Lockers at Midnight on.
4. Change the Clear Payments After X Hours value to the number of hours you want to allow items to remain in the user's cart. Use numbers only
5. Follow the instructions in this wiki article to toggle on the Clear - No Payment scheduled task.