If you know the permit number perform a permit search. If you do not know the permit number, go to the user profile for whom you wish to release a permit. Click on the permit number on the user dashboard.
From the permit detail click on the permit number.
You will be taken to permit search where you can release the permit
It is advisable to leave a comment in order to track the reason the permit was released. Click Release This Permit.
A pop up window will appear. Click OK to confirm the release of the permit.
A confirmation message will appear.
Now when you search the permit it will appear as available.