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Admin Options

User Setup

User Types User Departments User Company Editor Login Sources (SSO)

User Types

User Types Configuration To setup a user type, go to the Admin Options menu and hover over Users...

Limiting Active Vehicles

On the Administration Interface Active vehicle restriction is controlled through user types. To...

User Departments

Managing User Departments Click Admin Options, Users followed by Manage User Departments. The...

User Company Editor

Accessing the User Company Editor  Under User Management, click User Companies. The Company Sea...

Login Sources (SSO)

Working with Login Sources Login Sources define where the user comes from. For example, if the u...

SAML SSO

Configuring SAML Any fields displayed in red are required, meaning they must be filled in before...

Vehicles Setup

Vehicle Plate Types Vehicle Colours Vehicle Makes Vehicle Types Related Video...

Vehicle Plate Types

Managing Vehicle Plate Types Click Admin Options, Vehicles followed by Vehicle Plate Types. T...

Vehicle Colours

Managing the Vehicle Colour Picklist Hover over Admin Options and click Vehicles followed by Veh...

Vehicle Makes

Managing Vehicle Makes Click Admin Options, Vehicles followed by Manage Vehicle Makes. The Ma...

Vehicle Types

Managing Vehicle Types Click Admin Options, Vehicles followed by Manage Vehicle Types. The Ma...

Parking Setup

Lot Zones Common Lots Permit States

Lot Zones

Managing your Lot Zones Click Admin Options, Parking and Manage Lot Zones. The Manage Lot Zon...

Common Lots

Navigating to Common Lots To get to the common lots page click Admin Options then Parking follow...

Permit States

Managing Permit States Click Admin Options, Parking followed by Manage Permit States. The Man...

Access Card Setup

Access Card Status Access Cards - Add Singles Access Cards - Add Bulk Access Cards - Edit Bu...

Access Card Status

Click Admin Options, Access Cards, and click Statuses.  2. The 'Access Card Status Adm...

Access Cards - Add Singles

Click Admin Options, Access Cards, and "Add Singles". The "Create A New Access Card" pag...

Access Cards - Add Bulk

Click Admin Options, Access Cards, and Add Bulk. 2. The Access Car...

Access Cards - Edit Bulk

Click Admin Options, Access Cards, and Edit Bulk. 2. You will be red...

Barcode Setup

Barcodes - Add Singles Barcodes - Add Bulk Barcodes - Edit Bulk Barcodes - Edit Gates Barco...

Barcodes - Add Singles

 Click Admin Options, Barcodes and Add Singles 2. The Add A New Barcode page will displa...

Barcodes - Add Bulk

Click Admin Options, Barcodes and click Add Bulk. 2. The Barcodes Administration page ...

Barcodes - Edit Bulk

Click Admin options, Barcodes and Edit Bulk. 2. The Barcodes Administration page display...

Barcodes - Edit Gates

Click Admin Options, Barcodes, and Edit Gates.  You will be redirected to the Gates Administra...

Barcodes - Edit Barcodes

Select Admin Options, hover over Barcodes and click on Edit Barcodes 2. You will be redire...

Location Setup

Locations Locations - Sub Locations

Locations

Click Admin Options, Manage Locations and Locations. The Manage Locations page displays. | A...

Locations - Sub Locations

Click Admin Options, Locations and Sub-locations. You will be redirected to the Manage Sub-Loc...

Violations Setup

Ticket Categories Sort Violations for Quick Access Ticket Offence Items Sending Alerts to Ha...

Ticket Categories

How to Edit Ticket Types Hover over the Admin Options icon and click 'Violations' then 'Manage...

Sort Violations for Quick Access

The Challenge When selecting an Offence, is there a way to change the order so that I can more q...

Ticket Offence Items

Managing Ticket Offence Items Hover over the Admin Options icon and click Violations then Manage...

Sending Alerts to Handhelds

In the Admin Options menu, hover over Violations, then click Handheld Common. The Handhelds - ...

Incidents Setup

Cameras Categories Ethnic Types Extended User Profile Options Flags Missing Property Types...

Cameras

Under the Admin Options, hover over Incidents, then click on Cameras.   2. You will be redi...

Categories

How to Get to Categorize to Create or Edit Click Admin Options, Incidents, and Categories. ...

Ethnic Types

Navigation to Ethnicity Administration To get to Ethnicity Administration click Admin Options, I...

Extended User Profile Options

Under the Admin Options, hover over Incidents, then click on Ext. Profile Options. You will be...

Flags

Adding or Editing an Incident Flag From the Admin Options menu, hover over Incidents, then click...

Missing Property Types

Click Admin Options, Incidents and Missing Property Types. The Edit Missing Property Types and...

Relations

Adding a Relation to the List Click Admin Options, Incidents then Relations. You will be redi...

Alarms Setup

Setting up Alarms in OPS-COM please refer to the following article Guide to System Settings to s...

Email Alert List

Getting to Alerts & Alarms  To get to the alerts and alarms go to Admin Options, Alerts & Alarms...

Warning Email Trigger List

Getting to Warning Email Trigger List  Under the Admin Options, hover over Alerts & Alarms, then...

Dispatch Setup

Dispatch Categories Sources - Dispatch

Dispatch Categories

Navigating to Dispatch Categories To get to this page, click on Admin Options, hover over Dispat...

Sources - Dispatch

Click Admin Options, Dispatch and Sources. The Dispatch Category Link Administration page will...

Distribution Setup

Users - Distribution Admin Options Search for a User Departments Alerts - Distribution Acti...

Users - Distribution Admin Options

Under Admin Options, hover over Distribution, then click Users.   ...

Search for a User

To get to this page, click on Admin Options, hover over Distribution, then click Se...

Departments

Under Admin Options, hover over Distribution, then click Departments.  2. You will be redi...

Alerts - Distribution

Click Admin Options, Distribution then Alerts. 2. The Distribution Alert Administratio...

Actions - Distribution

Click Admin Options, Distribution then Actions. 2. The Distribution Action Administration ...

Status - Distribution

Click Admin Options, Distribution and "Status". 2. The Distribution Status Administration ...

Warnings - Distribution

Click Admin Options, Distribution and "Warnings". 2. The Distribution Warning Administrati...

Resolve Duplicate Report

To address this issue, go into Admin Options, hover over Resolve Duplicates, then click By Vehi...

History Search

Performing a History Search Click Admin Options and History Search. The History Dump page will ...

What Does Purge Old Data Do?

Under the Admin Options menu, click on "Purge Old Data". When you click on 'Purge Old Data', a...

Purging Incidents from OPS-COM

 You must add the "Delete Incidents" permission to the Admins you want to give this ability to....

Deposit Options

Navigating to Deposits To get to the Manage Deposits page: Select the Admin Options icon Sel...

View System Task Logs

Viewing the Logs To view System Task Logs, go to 'Admin Options' then click on 'View System Task...