Admin Options
User Setup
User Types User Departments User Company Editor Login Sources (SSO)
User Types
User Types Configuration To setup a user type, go to the Admin Options menu and hover over Users...
Limiting Active Vehicles
On the Administration Interface Active vehicle restriction is controlled through user types. To...
User Departments
Managing User Departments Click Admin Options, Users followed by Manage User Departments. ...
User Company Editor
Accessing the User Company Editor Under User Management, click User Companies. The Company...
Setting Up Single Sign-On with OperationsCommander
What is Single Sign-On (SSO)? Single Sign-On, or SSO, makes it easier to use different websites ...
Login Sources (SSO)
Understanding Login Sources A "login source" is just the way a user signs into the system. For e...
Using SAML SSO with OPS-COM
What is Single Sign-On (SSO) Single Sign-On, or SSO, is a way to make it easier for your users t...
Vehicles Setup
Vehicle Plate Types Vehicle Colours Vehicle Makes Vehicle Types Related Video
Vehicle Plate Types
Managing Vehicle Plate Types Click Admin Options, Vehicles followed by Vehicle Plate Types. ...
Vehicle Colours
Managing the Vehicle Colour Picklist Hover over Admin Options and click Vehicles followed by Veh...
Vehicle Makes
Managing Vehicle Makes Click Admin Options, Vehicles followed by Manage Vehicle Makes. The ...
Vehicle Types
Managing Vehicle Types Click Admin Options, Vehicles followed by Manage Vehicle Types. Th...
Parking Setup
Lot Zones Common Lots Permit States
Lot Zones
Managing your Lot Zones Click Admin Options, Parking and Manage Lot Zones. The Manage Lot Zon...
Common Lots
Navigating to Common Lots To get to the common lots page click Admin Options then Parking follow...
Permit States
Managing Permit States Click Admin Options, Parking followed by Manage Permit States. The...
Access Card Setup
Access Card Status Access Cards - Add Singles Access Cards - Add Bulk Access Cards - Edit Bu...
Access Card Status
Click Admin Options, Access Cards, and click Statuses. 2. The 'Access Card Status Adm...
Access Cards - Add Singles
Click Admin Options, Access Cards, and "Add Singles". The "Create A New Access Card" p...
Access Cards - Add Bulk
Click Admin Options, Access Cards, and Add Bulk. 2. The Access Car...
Access Cards - Edit Bulk
Click Admin Options, Access Cards, and Edit Bulk. 2. You will be...
Barcode Setup
Barcodes - Add Singles Barcodes - Add Bulk Barcodes - Edit Bulk Barcodes - Edit Gates Barco...
Barcodes - Add Singles
Click Admin Options, Barcodes and Add Singles 2. The Add A New Barcode page will displa...
Barcodes - Add Bulk
Click Admin Options, Barcodes and click Add Bulk. 2. The Barcodes Administration page ...
Barcodes - Edit Bulk
Click Admin options, Barcodes and Edit Bulk. 2. The Barcodes Administration page display...
Barcodes - Edit Gates
Click Admin Options, Barcodes, and Edit Gates. You will be redirected to the Gates Admini...
Barcodes - Edit Barcodes
Select Admin Options, hover over Barcodes and click on Edit Barcodes 2. You will be redire...
Location Setup
Locations Locations - Sub Locations
Locations
Click Admin Options, Manage Locations and Locations. The Manage Locations page displays. | ...
Locations - Sub Locations
Click Admin Options, Locations and Sub-locations. You will be redirected to the Manage Sub-Loc...
Violations Setup
Ticket Categories Sort Violations for Quick Access Ticket Offence Items Sending Alerts to Ha...
Ticket Categories
How to Edit Ticket Types Hover over the Admin Options icon and click 'Violations' then 'Manage...
Sort Violations for Quick Access
The Challenge When selecting an Offence, is there a way to change the order so that I can more q...
Ticket Offence Items
Managing Ticket Offence Items Hover over the Admin Options icon and click Violations then Manage...
Sending Alerts to Handhelds
In the Admin Options menu, hover over Violations, then click Handheld Common. The Handheld...
Incidents Setup
Cameras Categories Ethnic Types Extended User Profile Options Flags Missing Property Types...
Cameras
Under the Admin Options, hover over Incidents, then click on Cameras. 2. You will be r...
Categories
How to Get to Categorize to Create or Edit Click Admin Options, Incidents, and Categories. ...
Ethnic Types
Navigation to Ethnicity Administration To get to Ethnicity Administration click Admin Options, I...
Extended User Profile Options
Under the Admin Options, hover over Incidents, then click on Ext. Profile Options. You will ...
Flags
Adding or Editing an Incident Flag From the Admin Options menu, hover over Incidents, then click...
Missing Property Types
Click Admin Options, Incidents and Missing Property Types. The Edit Missing Property Types...
Relations
Adding a Relation to the List Click Admin Options, Incidents then Relations. You will be redi...
Alarms Setup
Setting up Alarms in OPS-COM please refer to the following article Guide to System Settings to s...
Email Alert List
Getting to Alerts & Alarms To get to the alerts and alarms go to Admin Options, Alerts & Alarms...
Warning Email Trigger List
Getting to Warning Email Trigger List Under the Admin Options, hover over Alerts & Alarms, then...
Dispatch Setup
Dispatch Categories Sources - Dispatch
Dispatch Categories
Navigating to Dispatch Categories To get to this page, click on Admin Options, hover over Dispat...
Sources - Dispatch
Click Admin Options, Dispatch and Sources. The Dispatch Category Link Administration page ...
Distribution Setup
Users - Distribution Admin Options Search for a User Departments Alerts - Distribution Acti...
Users - Distribution Admin Options
Under Admin Options, hover over Distribution, then click Users. ...
Search for a User
To get to this page, click on Admin Options, hover over Distribution, then click Se...
Departments
Under Admin Options, hover over Distribution, then click Departments. 2. You will be redi...
Alerts - Distribution
Click Admin Options, Distribution then Alerts. 2. The Distribution Alert Administratio...
Actions - Distribution
Click Admin Options, Distribution then Actions. 2. The Distribution Action Administration ...
Status - Distribution
Click Admin Options, Distribution and "Status". 2. The Distribution Status Administration ...
Warnings - Distribution
Click Admin Options, Distribution and "Warnings". 2. The Distribution Warning Administrati...
Resolve Duplicate Report
To address this issue, go into Tools , hover over Resolve Duplicates, then click By Vehicle. ...
History Search
Performing a History Search Click Admin Options and History Search. The History Dump page wil...
What Does Purge Old Data Do?
Under the Admin Options menu, click on "Purge Old Data". When you click on 'Purge Old Data', a...
Purging Incidents from OPS-COM
You must add the "Delete Incidents" permission to the Admins you want to give this ability to....
Deposit Options
Navigating to Deposits To get to the Manage Deposits page: Select the Admin Options icon Sel...
View System Task Logs
Viewing the Logs To view System Task Logs, go to 'Admin Options' then click on 'View System Task...