for Administrators (Staff)

How does this setting affect OPS-COM? When using OPS-COM to complete User Profile, we are fillin...

What is the Landing Page? When you sign in to OPS-COM initially, you are presented with a landin...

Using Quick Search  The Quick Search tool requires a minimum of 4 characters to perform a query....

Introduction The system dashboard has been reworked. Items that appear on the dashboard have be...

Introduction The database importer allows the admin to import their existing information into th...

Manual User Registration  Hover over User Management and click User Registration. The User Sh...

Editing a Users Profile To edit a User's profile, click Edit in the Basic Profile Information se...

In order for subscription to function, the user must provide information pertaining to the paymen...

Managing Credit Cards Search for the user that you want to manage a credit card for and select t...

Setup Payment Type Search for the user and go to their Profile. Click Profile, Manage Payment Me...

Adding a Tax Exempt ID Search for a user and edit their profile. The Tax Exemption field is loca...

User Search Functionality Hover over User Management and click User Search. The User Search scr...

Editing a User Profile Locate the User you wish to edit/update by searching for a user.  Click o...

Archive Process Locate the User you wish to edit/update by searching for a user.  Click on the U...

Register a Locker Locate the User you wish to edit/update by searching for a user.  Click on the...

Adding a Vehicle 1. To add a new vehicle for a user, Click the 'Add New Vehicle' button at the b...

Standard Parking Permit Click the 'Parking' tab. The 'Manage Lots' screen will display. To s...

Select Items to Apply Payment Enable the check boxes for the items that you wish to make the pay...

There are a number of links on this page that administrators can select to get additional informa...

There are a number of links on this page that allow administrators to get additional information ...

Unlink a User and Vehicle To remove a vehicle from a user profile, follow the steps outlined bel...

Bulk User Type Change Menu Option Hover over User Management and click Bulk User Type Change. T...

Merging Users A user account must be enabled and contain a user type to perform a merge. If the ...

Locate the Bulk Email Presets Hover over User Management and click Email Users. Select the group...

Why is there a Primary Driver? The Primary Driver will receive communication from the system suc...

Search by Plate Menu Option Hover over the 'User Management' icon and then Vehicles. Click 'Sear...

Merge Vehicles Menu Option Hover over the User Management icon and then Vehicles. Click Merge Ve...

What are Duplicate Vehicles? Vehicles in OPS-COM are unique based on plate, plate type, and stat...

What is a DNTT? The DNTT feature allows administrators to place a condition on a vehicle that wi...

Managing Forms Hover over the User Management icon and click Forms. From here we have two option...

To add a form on your user side hover over User Management followed by Forms and click Add Form. ...

Getting to Forms  Hover over the 'User Management' icon and then 'Forms'. Click 'List Forms'. ...

Locker Search Hover over the Lockers icon and click 'Search'. The Locker Search page will d...

1. Hover over the Locker Management icon and click 'Locker Switch.' 2. Select the 'Old Locker ...

Hover over the Lockers icon and click 'Awaiting Payment'. The Lockers Awaiting Payment page ...

Hover over the Lockers Management icon and select  Allocate. The Manage Locker Numbers page is...