👥User Management
Registering a New User
Manual User Registration Hover over User Management and click User Registration. The User Sh...
User Profile Landing Page
Editing a User's Profile To edit a User's profile, click Edit in the Basic Profile Information s...
Payment Type Subscriptions
In order for subscription to function, the user must provide information pertaining to the paymen...
Credit Card Management in OPS-COM
Managing Credit Cards Search for the user that you want to manage a credit card for and select t...
Electronic Funds Transfer (EFT) Subscriptions
Setup Payment Type Search for the user and go to their Profile. Click Profile, Manage Payment Me...
Using Tax Exemption
Adding a Tax Exempt ID Search for a user and edit their profile. The Tax Exemption field is loca...
User Search
User Search Functionality Hover over User Management and click User Search. The User Search s...
User - Profile Tab
Editing a User Profile Locate the User you wish to edit/update by searching for a user. Click o...
Archiving or Disabling a User
Archive Process Locate the User you wish to edit/update by searching for a user. Click on the U...
User - Purchase a Locker
Register a Locker Locate the User you wish to edit/update by searching for a user. Click on the...
User - Vehicles Tab
Adding a Vehicle 1. To add a new vehicle for a user, Click the 'Add New Vehicle' button at the b...
User - Parking Tab
Standard Parking Permit Click the 'Parking' tab. The 'Manage Lots' screen will display. To...
User - Payments Tab
Select Items to Apply Payment Enable the check boxes for the items that you wish to make the pay...
User - History Tab
There are a number of links on this page that administrators can select to get additional informa...
User - Incident History
There are a number of links on this page that allow administrators to get additional information ...
Unlink User and Vehicle
Unlink a User and Vehicle To remove a vehicle from a user profile, follow the steps outlined bel...
Bulk User Type Change
Bulk User Type Change Menu Option Hover over User Management and click Bulk User Type Change. ...
Merge User
Merging Users A user account must be enabled and contain a user type to perform a merge. If the ...
Bulk Email Users
Locate the Bulk Email Presets Hover over User Management and click Email Users. Select the group...
Primary Driver
Why is there a Primary Driver? The Primary Driver will receive communication from the system suc...
Search by Plate
Search by Plate Menu Option Hover over the 'User Management' icon and then Vehicles. Click 'Sear...
Merge Vehicles
Merge Vehicles Menu Option Hover over the User Management icon and then Vehicles. Click Merge Ve...
Duplicate Vehicle Handling
What are Duplicate Vehicles? Vehicles in OPS-COM are unique based on plate, plate type, and stat...
Vehicle DNTT
What is a DNTT? The DNTT feature allows administrators to place a condition on a vehicle that wi...
Forms Admin
Managing Forms Hover over the User Management icon and click Forms. From here we have two option...
Adding Forms (old forms)
To add a form on your user side hover over User Management followed by Forms and click Add Form. ...
List Forms (old forms)
Getting to Forms Hover over the 'User Management' icon and then 'Forms'. Click 'List Forms'. ...